Elysia Wellness Retreat

3.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Elysia Wellness Retreat

Desk, iron/ironing board, bed sheets
Indoor pool, outdoor pool
Exterior
Reception
Desk, iron/ironing board, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Pool
  • Air conditioning

Explore the area

Map
165 Thompsons Road, Pokolbin, NSW, 2320
  • Tamburlaine Organic Wines
    4 min drive
  • Cypress Lakes Golf and Country Club
    4 min drive
  • Tyrrell's Wines
    5 min drive
  • Cessnock, NSW (CES)
    13 min drive

Room options

Suite, 1 Bedroom, Valley View

  • 605 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Suite, 2 Bedrooms, Valley View

  • 947 sq ft
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

Suite, 2 Bedrooms, Valley View (No Housekeeping)

  • 947 sq ft
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

Suite, 1 Bedroom, Valley View (No Housekeeping)

  • 603 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

Elysia Wellness Retreat

3.5-star Pokolbin hotel close to Hunter Valley Gardens
Along with an indoor pool, this smoke-free hotel has an outdoor pool and spa services. Self parking is free. Other amenities include a 24-hour front desk.
Elysia Wellness Retreat offers 68 air-conditioned accommodations with bathrobes and hair dryers. 50-inch flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and manicures and pedicures.
Elysia Wellness Retreat features an indoor pool and an outdoor pool. Complimentary self parking is available on site.

Elysia Wellness Retreat is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 35 per person

Things to do

  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Swedish massages

Accessibility

  • High-pile carpet in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 per person
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Pool access available from 6:30 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Elysia Wellness Retreat Hotel
Elysia Wellness Retreat Pokolbin
Elysia Wellness Retreat Hotel Pokolbin

Elysia Wellness Retreat Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 9 out of 19 reviews" "
Rating 8 - Good. 7 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Positive Experience
It sounds like you had a bit of a mixed experience at the hotel! On the positive side, it's great that you enjoyed the indoor pool, spa, valley view room, and the cleanliness of your room upon check-in. Plus, seeing kangaroos at your doorstep must have been quite an experience! On the flip side, it's understandable that issues like the receptionist being occupied with a phone call, lack of included housekeeping, non-operational internal restaurant, poor internet in the room, expensive massage therapy, and limited gym facilities were disappointing. Overall, it seems like the positives outweighed the negatives, but there were definitely some areas that could have been improved.
Stayed 3 nights in Jun 2024

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elysia is a fabulous property in the Hunter Valley. Rooms are spacious and clean. Staff are friendly and helpful. The gym is amazing as well as indoor and outdoor swimming pool, sauna and ice bath. The resort is feeling a little dated which is why I couldn't give 5 stars, but I would absolutely stay there again.
Stayed 1 night in Jun 2024

8/10 Good

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank the staff, in particular the lady who arranged for a room transfer due to my disability to use stairs. She was very obliging and assisted by picking me up in the transport buggy whenever required. The view from the room was spectacular and very peaceful.
Stayed 1 night in Jun 2024

4/10 Poor

JEAN CLAUDE

Stayed 2 nights in Apr 2024

8/10 Good

Param

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Liana

Traveled with family
Liked: Cleanliness, staff & service
Great place to spend as a wellness retreat, or a wine-tasting weekend - OR both. If you're only using accommodation & spa/fitness centre, restaurant is 10 walk away. Otherwise, lots to do fitness, activities, spa, pools, kangaroo watching. Very peaceful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adults only
Stayed 2 nights in Mar 2024

2/10 Terrible

Michael

Stayed 2 nights in Mar 2024

10/10 Excellent

Merv

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic we will repet it soon
Stayed 2 nights in Feb 2024

10/10 Excellent

kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I stayed at a place like this in Napa Valley it would be over 1000/night. Simply incredible views over the Hunter Valley. Kangaroos and wallabies outside your door. Wow! The only thing I would change is the 8am room cleaning. What the heck??
Stayed 2 nights in Jan 2024

10/10 Excellent

Gerhard, Hamilton

Stayed 3 nights in Jan 2024

8/10 Good

Chrystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing stay. The staff at the spa and the accommodation were very friendly and helpful. The room itself was tranquil and comfortable, although the thermostat was hard to control and I had trouble sleeping as a result. There is no food at Elysia unless a retreat is running which I wish had been communicated to me as I was there from 930am to 345pm in the spa, and wasn't able to purchase any food. The staff found me a couple of apples left over from the retreat for which I'm grateful. I then ordered room service from Cypress Lakes at 345pm so that it could be prepared when they opened at 5pm, but it didn't arrive until 650, and after 4 phone calls to Cypress. Elysia itself is beautiful, however, they should ensure that access to food is reliable, even if it's from an external provider. I was extremely hungry for the majority of my waking hours for the first day of my stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Manjit

Stayed 3 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023