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Best Western Poitiers Centre Le Grand Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Poitiers Centre Le Grand Hotel

Terrace/patio
Reception
Exterior
Reception
Suite, 1 Queen Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
28 Rue Sadi Carnot, Poitiers, Vienne, 86000
  • Place du Marechal Leclerc
    3 min walk
  • Parc de Blossac
    7 min walk
  • Palais de Justice
    7 min walk
  • Poitiers (PIS-Biard)
    11 min drive

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Family Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Poitiers Centre Le Grand Hotel

4-star Poitiers hotel with bar/lounge
Along with a bar/lounge, this smoke-free hotel has a business center and conference space. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities.
Best Western Poitiers Centre Le Grand Hotel offers 47 air-conditioned accommodations with DVD players and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and meeting rooms. A bar/lounge is on site where guests can unwind with a drink. Event facilities measuring 1076 square feet (100 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Best Western Poitiers Centre Le Grand Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (EUR 8 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge

Family friendly

  • Crib (surcharge)
  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between March 19 and April 4.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Secured self parking fee: EUR 8 per night
  • Pet fee: EUR 8 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Poitiers Centre Grand
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Best Western Poitiers Centre Le Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 234 out of 565 reviews" "
Rating 8 - Good. 226 out of 565 reviews" "
Rating 6 - Okay. 73 out of 565 reviews" "
Rating 4 - Poor. 25 out of 565 reviews" "
Rating 2 - Terrible. 7 out of 565 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Victor Rafael, Mexico

Traveled with family
Liked: Cleanliness, amenities
Well located property with big rooms and nice setting. Hallways could be refurbished. Room was not ready when arrived even after check in time. Parking was not available.
Stayed 1 night in Aug 2024

6/10 Okay

Cheryl

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We were very disappointed to find that the parking was not available. I had asked when booking for parking but on arrival was told it could only be reserved outside the websiter and was fullly booked. The hotel was right on the edge of the pedestrian area but the area felt a bit seedy.
Stayed 1 night in Aug 2024

10/10 Excellent

kahoru

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great overall.
Overall a very nice hotel in a lovely place. Amenities are below average : WiFi not working, small lift, garbage cans at various location, parking lot not available, etc.
Stayed 1 night in Aug 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located and ideal
Excellent check in, good sized room and centrally located. Perfect to arrive late afternoon, have a wander around and then have a bite at the brasserie opposite! Thanks Jon and Jean
Stayed 1 night in Jun 2024

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location right on the edge of the pedestrianised area. Numerous first class restaurants within easy walking distance. Reception staff could benefit from some customer service training though!
Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Well located a short cab ride from the train station. Friendly modern hotel.
Stayed 1 night in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in city centre
Very clean and comfortable. In City centre so great for restaurants and bars etc. Poitiers is a very attractive city centre with pedestrian only areas. My only gripe is tea making. Being English we generally don’t like cream in tea. Much better to have milk. More than 2 tea bags would be great.
Stayed 1 night in May 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, room comfort
Parking ; a problem!
There is a problem, PARKING. the hotel only has limited space in its secure underground car park, and you can book this in advance, however you are not informed that this is the case with bookings.com. So when we arrived we were told that we could park next door in the public multistorey car park. which we did and then went for lunch. On our return two hours later to collect our bags and check in we found that three windows of our car had been smashed and two coats removed. The hotel staff were very very sympathetic and very helpful, one member accompanied me to the police station and helped with translation. Whilst there I discovered that another car had been broken into this was a French person. The hotel then allowed us to move our car to their underground car park as it was now open and vulnerable to further thefts. The hotel were also very good at phoning for help but none was available, there were two bank holidays also they lent me a good powerful hoover to remove a lot of the broken glass. So yes a good hotel well situated but try to book the hotels own parking.
Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Nice but flawed
Staff were excellent and friendly. Only complaint was that fire alarm went off in morning and staff did not seem to know what to do and had no information to give us.
Stayed 1 night in May 2024

8/10 Good

Yigao

Liked: Cleanliness, staff & service
Decent facility but lack of maintenance. It’s poorly staffed so the reception ladies need to run up and down while operating the garage gate remotely. Overstretching human resource compromises customer services and ultimately hurts business.
Stayed 3 nights in Mar 2024

8/10 Good

Philippe

Liked: Cleanliness, amenities, property conditions & facilities
Hotel très bien situé au coeur du vieux Poitiers piétonnier, parking sous l’hôtel 8 euros, chambre très calme et confortable. Pas de restaurant mais une dizaine à 5mns à pied. Accueil poli mais froid
Stayed 1 night in Feb 2024

10/10 Excellent

Christin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Best Western Poitiers. The staff were helpful (they reserved a taxi for us). The breakfast was plentiful with lots of options of cheeses, yogurt, breads, eggs and meats. The bed was comfortable and large enough (nice king size). We would stay there again if we visit Poitiers again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Anthony, Lifton

Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful staff.
Stayed 1 night in Sep 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location rooms a good size and friendly staff
Stayed 1 night in Sep 2023

8/10 Good

helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

John W

Stayed 2 nights in Aug 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
The room and service was exceptional. I have been staying in hotels for the last 3 weeks and this was easily the best hotel that i have stayed in. Comfortable, clean and modern. Everything was perfect 12/10!
Stayed 1 night in Aug 2023

10/10 Excellent

Mrs Verena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hotel, very friendly
This hotel is in the centre of Poitiers and is within a few minutes walk of many bars and restaurants. The train station is a 10 minute walk away and the bus stops closer. I stayed here as my husband was in hospital following a serious car crash (the local hospital is amazing). The reception staff were so kind and helpful. Twice I needed photocopying done in order to complete the travel insurance requirements and reception happily did this for me. All the reception staff I met are fluent in English. The hotel is well presented and cared for, very clean with great staff throughout. I never had breakfast, so I cannot comment on this. The area is lovely with a choice of shops, restaurants, little supermarkets, bars and touristy things to see. The location is fab to explore on foot. I noticed parking by the hotel, but did not use this. I would stay here again.
Stayed 2 nights in Jul 2023

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is in a great location, and whilst it has parking, it was as easy (and cheap) to park in the larger public car park next door. The room was large, clean and comfortable - with the exception of the air-con which was pretty hopeless (thankfully we had a portable fan with us). Overall a nice hotel, and friendly staff
Stayed 1 night in Jun 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base for exploring
Great location for exploring Poitiers, quiet room and staff helpful with our bikes. Breakfast overpriced and there was an issue with lack of staff the morning we were there, but staff did acknowledge and part refund.
Stayed 1 night in May 2023

8/10 Good

Suzy

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a city break
This hotel is perfect for a city centre visit as it is ideally located in the old town yet has good, secure parking adjacent, at 8€ per night. Our room was spacious, unfussy and clean, with good storage space, tea and coffee making facilties and a very comfortable bed. Breakfast was generous.
Stayed 1 night in Apr 2023