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Hotel Nacional Inn Poços de Caldas

3.5 star property

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Photo gallery for Hotel Nacional Inn Poços de Caldas

Daily buffet breakfast (BRL 25 per person)
Outdoor pool, sun loungers
Gym
Reception
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Room service
$38
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Rua Barros Cobra, 35, Poços de Caldas, MG, 37701-018
  • Macacos Fountain
    ‪2 min walk‬
  • Thermas Antonio Carlos
    ‪3 min walk‬
  • Walter World Theme Park
    ‪4 min drive‬

Room options

View all photos for Suite (Master)

Suite (Master) | 1 bedroom, minibar, desk, free WiFi

Suite (Master)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Executive Quadruple Room

Executive Quadruple Room | 1 bedroom, minibar, desk, free WiFi

Executive Quadruple Room

7.6 out of 10
Good
(9 reviews)
  • 129 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for STANDARD CASAL

1 bedroom, minibar, desk, free WiFi

STANDARD CASAL

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Nacional Inn Poços de Caldas

3.5-star hotel in Região Urbana Homogênea IX
This hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a complimentary children's club, and valet parking.
Hotel Nacional Inn Poços de Caldas offers 223 air-conditioned accommodations with minibars and complimentary toiletries. 24-inch LCD televisions come with cable channels. Bathrooms include showers.

This Poços de Caldas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hotel Nacional Inn Poços de Caldas provides a waterslide and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a complimentary children's club, an arcade/game room, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Nacional Inn Poços de Caldas has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Hotel Nacional Inn Poços de Caldas has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (BRL 30 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: BRL 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 1975
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 28 to January 2:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 80 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 25 per person
  • Covered valet parking fee: BRL 30 per day
  • Pet fee: BRL 80 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Nacional Inn Pocos Caldas
Nacional Inn Pocos Caldas Pocos De Caldas
Nacional Pocos Caldas
Nacional Pocos Caldas Pocos De Caldas
Nacional Inn Pocos Caldas Hotel Pocos De Caldas
Nacional Inn Pocos Caldas Hotel

Hotel Nacional Inn Poços de Caldas Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 153 out of 618 reviews
Rating 8 - Good. 192 out of 618 reviews
Rating 6 - Okay. 151 out of 618 reviews
Rating 4 - Poor. 67 out of 618 reviews
Rating 2 - Terrible. 55 out of 618 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

John

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

This hotel tried to have me pay double rate

Extra charges for no reason by this hotel. I booked my stay with hotels.com, checked in and paid for my stay. Upon checkout the front desk said I owed additional amount which was over double that I already paid hotels.com! I almost missed my flight going back and forth with the front desk. It was a complete nightmare. This hotel obviously is running a scam on foreign tourists by trying to change the hotel price after check in. STAY AWAY FROM THIS PLACE
Stayed 1 night in Mar 2025

8/10 Good

Francine

Stayed 9 nights in Jul 2024

8/10 Good

Rosa

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

luisdasilva, Ocoee Florida

Liked: Staff & service
the parking lote need some improvement.the tv no working good
Stayed 6 nights in Oct 2019

8/10 Good

celso, orlando, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Nice simple comfortable good location a little noisy but the bad things are towels very old and some not clean
Stayed 4 nights in Feb 2019

4/10 Poor

Jess, New York

Disliked: Property conditions & facilities, room comfort

You can find a better hotel for the money..

The hotel is very old and needs a lot of improvements. The bathroom is very old and the way the shower is set up the whole bathroom fills with water every time you shower. There is nothing in the bathrooms like soap, blowdryer, shampoo or simple things you will find anywhere else. The food is very mediocre and the cereal was steal and old. YOU will NOT sleep on the weekends due to the club and bars right across the street, the music is so loud that the windows in the room were vibrating and making a crazy noise the whole entire night and at approx. 3am when the music got better people started to scream and party in the middle of the street making it impossible for me and my family to sleep. Also, you will hear everything going on on the next rooms and hallway. Definitaly, one of the worse hotels i've stayed so far. Spend a little more money and stay on a better hotel!!

6/10 Okay

Julian

Liked: Cleanliness

6/10 Okay

Rita Cassia

Disliked: Property conditions & facilities, room comfort
Hotel velho, requer reformas. Muitos hospedes, escalonamento para cafe da manhã. Cama pequena, dois elevadores lentos.
Stayed 1 night in May 2025

10/10 Excellent

Percio

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Fabiano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi muito boa. O check in que estava mto lotado, mas tinham bastante fundiários o fazendo. O café da manhã parecia uma fila de restaurante popular tanta gente que tinha hospedado, embora o hotel fizesse um controle, por meio de pulseiras coloridas, os hóspedes não respeitavam, o que causava um tumulto imenso no meu horário das refeições. O elevador também deixa a desejar, mas estavam providenciando um outro, pois o hotel só tinha dois. No fim deu tudo certo, mas no começo
Stayed 3 nights in May 2025

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jair

Stayed 3 nights in May 2025

8/10 Good

DENIS

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Elaine

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Condições do quarto deixou a desejar, banheiro em péssimo estado, estacionamento pago. Única coisa boa foi o atendimento dos funcionários.
Stayed 2 nights in May 2025

10/10 Excellent

Emmanuel Paulo Borges

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel, e com pessoal receptivo e educado.
Vista do Cristo Redentor do alto de Poços de Caldas
Stayed 3 nights in May 2025

4/10 Poor

jessica

Stayed 1 night in May 2025

10/10 Excellent

Mateus Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ottaviano Bertagni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estacionamento pago.

O hotel em si nada a reclamar...mas o estacionamento deveria ser de cortesia.Outros hoteis menores tem essa cortesia.
Stayed 3 nights in May 2025

6/10 Okay

Adir

Liked: Staff & service
Stayed 3 nights in May 2025

8/10 Good

Marcelo

Traveled with family
Liked: Staff & service, property conditions & facilities
O quarto era amplo, porém danificado as cortinas estavam soltando dos trilhos e suja. O banheiro estava reformado, mas sem onde pendurar roupas e toalhas, o box não havia vedação de modo que a água do banho escorria para fora e inudava todo o chão ficando uma poça d'água próxima ao vaso. Cabe ressaltar a falta de tomada no quarto isso foi ruim. O hotel tem um grande potencial para melhorar!!!
Stayed 1 night in May 2025

8/10 Good

Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Daniela

Business traveler
Liked: Staff & service
Hotel antigo sem manutenção. Precisam rever a decoração e renovar moveis e ambientes.
Stayed 1 night in Feb 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradabilíssimo

Stayed 2 nights in Apr 2025

6/10 Okay

Claudemir O

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Falta Manutenção, queda qualidade alimentação

Gostaria de deixar algumas observações sobre minha hospedagem. 1 Ponto manutenção de vocês esta precária visto que mesmo trocando de quarto tiver de pedir para limpar o ar condicionado, o que demonstra ser regra a falta de limpeza no ar condicionado. 2 A manutenção das portas e do banheiro é precária, tanto que mudamos de quarto e pegamos outro que nao estava igual, mas também fechadura quebrada e com gambiarra. 3 As portas dos armários ramgem demais falta lubrificação nas dobradiças. 4 O café da manhã na quinta o suco de laranja que é a única coisa que tomo era natural, depois somente artificial, uma queda enorme na qualidade do primeiro dia e se foi porque estava lotado, receberam de todos, então deveriam comprar e manter o fornecimento. 5 Piscina coberta em reforma mas esta as fotos em todos os sites de venda, e na falta dela deveriam manter a externa bem aquecida para amenizar o transtorno dos cliente que usam este tipo de piscina, mas infelizmente aquecida só esta na quarta a noite. A recepção foi 10 em todos os momentos, mas sem manutenção e pessoal suficiente não ha o que fazerem. É muito lamentável que estaja assim, pois o hotel é com ótima localização, e com a devida manutenção seria nota 10 em geral. Mas como esta a nota seria 3 Piscina coberta em reforma e esta nas fotos da compra, café da manhã na lotação hotel de suco natural mudou para artificial e não tomo cafe só suco
Stayed 4 nights in Apr 2025