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Crowne Plaza Plymouth, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Plymouth, an IHG Hotel

City view
Spa reception
In-room safe, desk, laptop workspace, soundproofing
Lunch, dinner served; local and international cuisine, ocean views
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pool
  • Breakfast available
  • Room service

Explore the area

Map
Armada Way, Plymouth, England, PL1 2HJ
  • Hoe Park
    1 min walk
  • Plymouth Gin Distillery
    5 min walk
  • Elizabethan House
    7 min walk
  • Plymouth (PLH-Plymouth City)
    19 min drive

Room options

View all photos for Premium Room

In-room safe, desk, laptop workspace, soundproofing

Premium Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Twin Beds, Accessible

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, soundproofing

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | In-room safe, desk, laptop workspace, soundproofing

Premium Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Business Lounge Access, Sea View

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed, Business Lounge Access, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed, Accessible

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access, Sea View

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed, Business Lounge Access, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Plymouth, an IHG Hotel

4-star hotel in Barbican
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a sauna, and a 24-hour business center are onsite.
Crowne Plaza Plymouth, an IHG Hotel offers 211 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Crowne Plaza Plymouth, an IHG Hotel provides a health club and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 7316 square feet (680 square meters) include conference space. This eco-certified hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Parking is available onsite for a surcharge.

Crowne Plaza Plymouth, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Marco Pierre White - Overlooking the ocean, this steakhouse specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Drakes Lounge & Bar - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Croatian, Czech, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Drakes Lounge & Bar
  • Marco Pierre White

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 7,316 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Grab bar in shower (28 inches high)
  • Roll-in shower (43 inches wide)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Self parking fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Plymouth
Holiday Inn Plymouth
Plymouth Holiday Inn
Holiday Inn Plymouth Hotel Plymouth
Holiday Inn Plymouth Hotel
Crowne Plaza Plymouth Hotel
Crowne Plaza Plymouth
Crowne Plaza Plymouth, An Ihg
Crowne Plaza Plymouth an IHG Hotel
Crowne Plaza Plymouth, an IHG Hotel Hotel
Crowne Plaza Plymouth, an IHG Hotel Plymouth
Crowne Plaza Plymouth, an IHG Hotel Hotel Plymouth

Crowne Plaza Plymouth, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 488 out of 1000 reviews" "
Rating 8 - Good. 331 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

rasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kerry

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and well situated near the city centre. The check in desk was below par with the receptionist giving me my key but not explaining where anything was in the hotel- not all of us have stayed here before. For info, the restaurant is in the penthouse and the gym and swimming pool is on the 5th floor. I wasn’t told this. The hotel room was very comfortable and clean. Towels were changed daily - my only gripe was the fire doors which were slamming until 1am and then again from 6am. Bring earplugs!
Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything spot on, the people make it!
The hotel is an older structure and has been modernised throughout to a very high standard with evidence of new work present around the lifts and some common areas; the rooms are probably getting ready for a refresh as whilst it was really clean there are chips out of the bath and the shower/taps could do with being renewed. The staff welcoming us at check-in were friendly and top class; that said the bar staff and breakfast staff were all really, really excellent in every way and they make the hotel absolutely perfect. The beds were comfy, the family room nice and quiet too, the breakfast was great and everything perfect which is why I love a Crowne Plaza
Stayed 1 night in Sep 2024

10/10 Excellent

Kafui

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Robert, Birmingham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, great breakfast with good selection of food and drink, right next to Plymouth Hoe park so great for a very short walk to see, lovely views from the penthouse restaurant at breakfast. Would definitely stay here again.
Stayed 1 night in Sep 2024

2/10 Terrible

Carol

Traveled with family
Disliked: Cleanliness, amenities
On arrival all was well and pleased with accommodation, by 9pm our room 114 (family room) stunk of cigarette smoke like we were sitting in an ashtray. There was a power cut in the hotel which rendered us in darkness with no explanation. Room 114 had the ventilation system underneath which meant no sleep from the time we went to bed to the time we vacated. By 7am our room was disgusting with the stench of cigarette smoke. We complained to reception and someone attended the room and apologised for the disgusting stench but not further action was taken. We checked out and reception waived our £15 parking charge for what was a £200 room. We were kindly provided with a room stinking of cigarettes which obviously was acceptable for us and our child, along with no sleep for 8 hours due to the ventilation system which is not highlighted in any literature and by the staff of the hotel. Great service indeed. Our review would be try a different hotel in Plymouth. As someone who works in a service environment and never complains, this has been our worst experience of inadequate and poor levels of service ever experienced.
Stayed 1 night in Sep 2024

10/10 Excellent

IHN-CHEOL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in
Stayed 1 night in Sep 2024

2/10 Terrible

Lynne

Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay Great Staff!
Staff very friendly and efficient, from front desk to room cleaners and breakfast staff. Absolutely professional and understanding of my needs and went above and beyond to make our experience memorable
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent city centre hotel. Accommodation good but bathroom very small. Breakfast offered very good choice and excellent service. Took dinner twice but second visit disappointing.
Stayed 6 nights in Sep 2024

8/10 Good

Adrian

Business traveler
Liked: Amenities
Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel was fine. It felt tired and a bit run down, much like Plymouth itself. I was disappointed in the stop here overall. That said, the staff at the hotel were lovely and the breakfast was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Faraz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has an excellent location, it is right in front of the lighthouse. From the penthouse (at breakfast) you can see the 360 view of the city (kids loved next to the window and pointing out what they saw). Good dining options around and swimming pool was excellent I could not get kids out of it. We used the location to travel around different location sin Devon and Cornwall it worked good. The Barcode is nearby with good entertainment and food options too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Derek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great hotel to stay and the service was excellent and the staff were very nice indeed ok thank you very much that’s all thank you
Stayed 2 nights in Aug 2024

8/10 Good

marisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room. Good pool and friendly reception. Breakfast was busy so only had continental.
Stayed 2 nights in Aug 2024

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with underground parking. Easy to walk to restaurants and the Hoe. Bed comfy and quiet.
Stayed 1 night in Aug 2024

8/10 Good

Caroline

Liked: Staff & service, room comfort
Crowne Plaza Plymouth
Bathroom seemed a little tired. Difficult to get in and out of shower. Previous occupants half eaten food in fridge and biscuit crumbs on kettle tray. Kettle not emptied.
Stayed 1 night in Aug 2024

6/10 Okay

Colin

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Vickramjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. Huge comfy bed, beautiful breakfast in the rooftop restaurant. Lovely leisure facilities too. Friendly & professional staff & spotless! Great location too.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and modern very comfortable but could have done with a couple of spare pillows breakfast was 5 stars with a lovely view .my only disappointment with the hotel was that you had to pay to park on there own car park which was not included in hotel price
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Mainly ok but go elsewhere for a drink
Have been here quite a few times. Great location and most staff are great. Breakfast at the weekend was very busy and a but chaotic. Lots of bottle necks. Staff doing best to keep replenishing breakfast items but some stuff ran out. Have previously enjoyed a evening drink in the top bar but will not bother again unless we feel like being ignored by the member by staff whose job it was to stake our order. At no point were we ever acknowledged. At least there was a young person behind the bar who tried to make up for it.
Stayed 2 nights in Aug 2024

10/10 Excellent

KA YIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Family
Good facilities! Indoor swimming pool, steam room, sauna room are good!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024