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The Ivory Haus

4.0 star property

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Photo gallery for The Ivory Haus

Restaurant
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Suite, Poolside | View from room
Suite, Sea View | Premium bedding, in-room safe, individually furnished, desk
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
31 Main street, Plettenberg Bay, Western Cape, 6600
  • Plettenberg Bay Beach
    ‪10 min walk‬
  • Van Plettenberg Beacon
    ‪12 min walk‬
  • Plett Puzzle Park
    ‪3 min drive‬
  • Plettenberg Bay (PBZ)
    ‪10 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Poolside

Suite, Poolside | Premium bedding, in-room safe, individually furnished, desk

Suite, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View

Suite, Sea View | Premium bedding, in-room safe, individually furnished, desk

Suite, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, in-room safe, individually furnished, desk

Classic Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room

Classic Room | Premium bedding, in-room safe, individually furnished, desk

Classic Room

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Poolside

Suite, Poolside | Terrace/patio

Suite, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, Sea View

Classic Room, Sea View | Premium bedding, in-room safe, individually furnished, desk

Classic Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Poolside

Suite, Poolside | Terrace/patio

Suite, Poolside

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Sea View

Suite, Sea View | Premium bedding, in-room safe, individually furnished, desk

Suite, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View

Suite, Sea View | Premium bedding, in-room safe, individually furnished, desk

Suite, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, individually furnished, desk

Suite

  • Sleeps 2
  • 1 Twin Bed

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About this property

The Ivory Haus

4-star Plettenberg Bay hotel with rooftop terrace
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a rooftop terrace, a coffee shop/cafe, and concierge services are onsite. Change of towels is available on request.
The Ivory Haus offers 11 air-conditioned accommodations with laptop-compatible safes and espresso makers. These individually furnished accommodations include desks. Beds feature premium bedding. 40-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Plettenberg Bay hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

The Ivory Haus has designated areas for smoking.

A complimentary English breakfast is served each morning between 7:30 AM and 11:00 AM.
The Ivory Haus has a restaurant on site.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free English breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • 11 steps to reach entrance
  • No elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

The Ivory Haus Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 12 out of 13 reviews
Rating 8 - Good. 0 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I travel a lot and stay in a lot of nice hotels. Ivory Haus, it is the only hotel that I thought cared about me and the only hotel I have actively like. I cannot recommend it more highly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alisdair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alisdair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We initially only booked one nights stay but upon opening the door to number 6, we knew we had to book another night. The room had the most amazing views over the bay and the lagoon out to the mountains. The bedding was superb and the turn down service was unexpected and a delight to return to. Room 6 was 🔥 The hotel bar and rooftop terrace were spacious, and comfortable with the same great views out room offered. The staff were great and on hand to answer any questions and attend to every need. We ate breakfast and lunch at the hotel and the highlights were the chocolate pistachio croissant and the pulled chicken nachos 😍
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, where staff worked well as a team to make us feel welcome and ensure we were comfortable during our stay. The hotel is in a lovely setting, on the main road but at one end, so that you are close to everything, but at the same time, feel like you are tucked into a quiet corner of the town when you are ready to wind down. The restaurant was fantastic and the decor was so lovely. Great job, team Ivory Haus! I recommend this hotel!
Stayed 2 nights in Apr 2024

6/10 Okay

Alan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Newly refurbished property in good condition with fabulous views across Plettenberg Bay from the restaurant and rooftop bar. Staff were friendly but on the busy weekend we were here, the service was very slow. The room was nicely appointed but noisy from the restaurant and rooftop bar. Music was started at 800am and was loud and clear in the bedroom. Rather quirkily, the toilet had a Yale lock but no key so we were locked out of our own bathroom for some time. The room may not be suitable for the elderly as there are lots of stairs, the beds are high enough to require a stool to climb onto them and, it's worth noting, the beds are very firm.

10/10 Excellent

Paulina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön eingerichtet. Das Personal ist sehr nett und aufmerksam. Die Speisekarte lies keine Wünsche offen. Alles sehr lecker gewesen. Super schöne Aussicht aus dem Hotel Zimmer. Alles in einem total zu empfehlen.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We hadden de suite met zee uitzicht geboekt. Bij aankomst werden we warm welkom geheten door al het personeel, van de parkeerwacht van het hotel tot de receptioniste en de chefkok.De dagen dat we er verbleven voldoe ook heel persoonlijk doordat ze wisten wie we waren. Iedere avond voor het slapen gaan lag er een verhaaltje op het bed, waren de lampjes aan gedaan en waren de gordijnen dicht gedaan. Al met al hebben wij een hele fijne tijd gehad. Het uitzicht vanaf dit verblijf is prachtig. Je kijkt zo uit op de oceaan en met geluk spot je een walvis
Stayed 3 nights in Sep 2024

10/10 Excellent

Franziska

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist wirklich schön und sehr stylisch eingerichtet. Das Personal ist sehr zuvorkommend und man hat immer Hilfe bei Rückfragen erhalten. Frühstückauswahl war auch top. Ich kann dieses Hotel nur weiterempfehlen.
Stayed 2 nights in Mar 2024