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Four Points by Sheraton Pleasanton

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Pleasanton

Property amenity
Lobby
Property grounds
Exterior
Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Housekeeping
  • Pet friendly
  • Laundry
  • Air conditioning

Explore the area

Map
5115 Hopyard Rd, Pleasanton, CA, 94588
  • Tommy T's Comedy House
    4 min walk
  • Nation's Giant Hamburgers
    3 min walk
  • Dublin/Pleasanton Station
    15 min walk
  • Oakland, CA (OAK-Oakland Intl.)
    22 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 Bedroom, Non Smoking

  • 525 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • 374 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking, Pool View

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

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Exterior

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Pet friendly
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Free WiFi
3.9 out of 5, Good, (1002)
The price is $108
per night
includes taxes & fees
Jan 11 - Jan 12
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About this property

Four Points by Sheraton Pleasanton

Pleasanton hotel walkable to Tommy T's Comedy House
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and self parking. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Four Points by Sheraton Pleasanton offers 214 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Four Points by Sheraton Pleasanton features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and meeting rooms. Event facilities measuring 2330 square feet (210 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a garden, and concierge services. Onsite parking is available (surcharge).

Four Points by Sheraton Pleasanton is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,330 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 20 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Pleasanton
Four Points Sheraton Hotel Pleasanton
Four Points Sheraton Pleasanton
Pleasanton Four Points
Pleasanton Four Points Sheraton
Pleasanton Sheraton Four Points
Sheraton Four Points Pleasanton
Four Points Sheraton Pleasanton Hotel
Sheraton Pleasanton Four Points
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Four Points by Sheraton Pleasanton Hotel
Four Points by Sheraton Pleasanton Pleasanton
Four Points by Sheraton Pleasanton Hotel Pleasanton

Four Points by Sheraton Pleasanton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 420 out of 1002 reviews" "
Rating 8 - Good. 214 out of 1002 reviews" "
Rating 6 - Okay. 147 out of 1002 reviews" "
Rating 4 - Poor. 122 out of 1002 reviews" "
Rating 2 - Terrible. 99 out of 1002 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Traveled with pets, Traveled with family
Liked: Amenities
This is a good hotel, but the pet price exceeds the average cost to other places. I have stayed here twice before for 1 week stays, but disappointed with pet policy. It says pets acceptable but outrageous for $150 a night.
Stayed 1 night in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
First time ever - being charged $10 for parking. Took me by surprise as I didn't see that included when making reservation on Expedia. Don't believe there should be a fee for parking on premises.
Stayed 1 night in Sep 2024

8/10 Good

Nicole

Stayed 2 nights in Sep 2024

8/10 Good

Lourdes

Traveled with family
Liked: Amenities, property conditions & facilities
Nice place
Stayed 2 nights in Sep 2024

6/10 Okay

Laura

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Alexandra

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2024

10/10 Excellent

sangbum

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Monique

Traveled with family and small children
Loved it. Will be back
Stayed 1 night in Sep 2024

8/10 Good

Zhi Zhong

Stayed 1 night in Sep 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good 👍
Stayed 1 night in Sep 2024

6/10 Okay

Patty

Liked: Cleanliness
Disliked: Property conditions & facilities
There wet racks in the floor boards of the balconies
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay. Clean and quiet
Stayed 2 nights in Sep 2024

8/10 Good

Taniesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Devante

Stayed 2 nights in Sep 2024

10/10 Excellent

Viki

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
It was very quiet, but the property was a bit spread out
Stayed 1 night in Sep 2024

2/10 Terrible

Delfina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I purchase hotel.com, I stayed on 9/14/24, originally room #158 Dirty, so we were moved to #253. I only stayed in 1 room, yet on my credit card charge $100 x2. I prepaid my room on hotels .com $122.99. So, clear my charges and return my money back to my account. I ask for management, yet rudly stated NO. Horrible experienc, dirty #158 all over the room.
Stayed 1 night in Sep 2024

2/10 Terrible

Prakash

Traveled with family
Liked: Staff & service
Bathroom sink did not drain. If you open the tap for 5 seconds, you cannot open it again for. 10 minutes! The tub also had the same problem. By the time I finish showering, I am standing in ankle high water!!! Very bad for a Shereton. I did not have time to complain or change room. So when I went to checkout, I mentioned this, and the nice lady without even hesitating for a second said "we will waive the parking charge of $10". It felt as if ahe had the response ready! I got the $10 as a compensation for standing in dirty water! Oh well!
Stayed 1 night in Sep 2024

10/10 Excellent

Laraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near my doctors office and Stanford Hospital.
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Stayed 2 nights in Sep 2024

8/10 Good

Micah

Stayed 2 nights in Aug 2024

2/10 Terrible

candace

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
During check in other guests alerted us they found bed bugs. The staff was kind told us to contact Expedia for refund and that was smooth and easy to do good job Expedia good job front staff at hotel but the proposals is terrible with bed bugs
Stayed 1 night in Sep 2024

4/10 Poor

George

Business traveler, Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Roaches in room. Mosquitos flew out of ice dispenser
Stayed 2 nights in Jul 2024