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Dunama Hotel

3.0 star property

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Photo gallery for Dunama Hotel

Swim up | View from room
Aerial view
On the beach, beach towels
Aerial view
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet friendly

Explore the area

Map
Flamingo Beach Road Flamingo del super, Masai 200 North, Cabo Velas, Guanacaste, 50304
  • Flamingo Beach
    ‪6 min walk‬
  • Playa Potrero
    ‪5 min drive‬
  • Conchal Beach
    ‪52 min drive‬
  • Liberia (LIR-Daniel Oduber Intl.)
    ‪69 min drive‬

Room options

View all photos for Standard Apartment

Standard Apartment | Minibar, blackout drapes, free WiFi, bed sheets

Standard Apartment

  • Sleeps 8
  • 4 Queen Beds

View all photos for Terrace Family Sea View

Terrace Family Sea View | Minibar, blackout drapes, free WiFi, bed sheets

Terrace Family Sea View

  • 323 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony Garden View

Minibar, blackout drapes, free WiFi, bed sheets

Balcony Garden View

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Balcony Family Ocean View

Balcony Family Ocean View | Minibar, blackout drapes, free WiFi, bed sheets

Balcony Family Ocean View

  • 323 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony Family Garden View

Balcony Family Garden View | Minibar, blackout drapes, free WiFi, bed sheets

Balcony Family Garden View

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony Sea View

Minibar, blackout drapes, free WiFi, bed sheets

Balcony Sea View

  • 322 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Swim up Family

Swim up Family | Minibar, blackout drapes, free WiFi, bed sheets

Swim up Family

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony Ocean View

Balcony Ocean View | Minibar, blackout drapes, free WiFi, bed sheets

Balcony Ocean View

  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Balcony Family Sea View

Balcony Family Sea View | Minibar, blackout drapes, free WiFi, bed sheets

Balcony Family Sea View

  • 323 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Terrace Sea View

Terrace Sea View | Minibar, blackout drapes, free WiFi, bed sheets

Terrace Sea View

  • 320 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden

Minibar, blackout drapes, free WiFi, bed sheets

Garden

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Swim up

Swim up | Minibar, blackout drapes, free WiFi, bed sheets

Swim up

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Family

Garden Family | Minibar, blackout drapes, free WiFi, bed sheets

Garden Family

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Dunama Hotel

3-star Cabo Velas hotel walkable to Flamingo Beach
At Dunama Hotel, hit the beach, dine onsite at the restaurant, or enjoy a drink at one of the hotel's 2 bars/lounges. Change of towels is available on request.
Dunama Hotel offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary toiletries. Flat-screen televisions come with premium cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dunama Hotel features an outdoor pool and a children's pool. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This beach hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite secured self parking is complimentary.

Dunama Hotel is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:00 AM.
Dunama Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 2 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 44 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

This property does not have elevators

Property is also known as

El Sabanero Beach
Paradise Flamingo Beach Hotel
El Sabanero Beach Hotel Playa Flamingo
El Sabanero Beach Playa Flamingo
Paradise Flamingo Beach
Paradise Dream Hotel Playa Flamingo
Paradise Dream Hotel
Paradise Dream Playa Flamingo
Dunama Hotel Hotel
Dunama Hotel Casino
Dunama Hotel Cabo Velas
Dunama Hotel Hotel Cabo Velas
Paradise Flamingo Beach Hotel

Dunama Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 199 out of 613 reviews
Rating 8 - Good. 170 out of 613 reviews
Rating 6 - Okay. 112 out of 613 reviews
Rating 4 - Poor. 62 out of 613 reviews
Rating 2 - Terrible. 70 out of 613 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Andres

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved true private beach and drinking coffee looking out at the bay.
Stayed 6 nights in Jan 2025

2/10 Terrible

Abigail

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and they told us that there was no space, they made us wait and when they gave us a room that was not the one we asked for, it was dirty, it smelled very bad and had dirty sheets, it looked like a room that had not been cleaned for days.
Stayed 4 nights in Jan 2025

4/10 Poor

Isabella Lucia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed with the conditions of this property. Very dirty hallways and rooms. When I checked the bed sheets, they had blood stains ( old blood stains, not washed) other stains. No amenities in the room or bathroom. The towels were so old and over washed and bleached. The views from the hotel are amazing and so is most of the staff.
Stayed 6 nights in Jan 2025

2/10 Terrible

Brian

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not sure how long it has been since the pictures of the property were taken but if you like surprises then you are going to love this place because it looks nothing like the promotional photos. The place is completely run down. Little to no maintenance/upkeep has been done for a very long time. Every one of the 5 lounge chairs at the pool had a tear in the fabric and what appeared to be mold. As you walk to your room be prepared to see trash strewn throughout the hallway. Unless you are expecting a low grade hostel be prepared to be appalled by the conditions of your room. The sheets have stains and the door to the patio did not shut completely. The bathroom appeared to be painted/caulked by a partially blind person, who may have also been the last person to clean. The only redeeming quality this place had was the private beach. But that was not without issues either. As you make your way from the hotel complex, be careful not to step on the carcasses of the crabs as it appears that their idea of artwork/extermination is to simply step on the crustacean and leave for your viewing pleasure. As you dodge the overhanging trees/vegetation on the stairs, be sure to choose the path to the left as it will lead you to the beach. The path to the right will lead you to an eroded platform full of rotted wood that may have been a nice overlook 20ish years ago before the termites and erosion took over. We checked out ASAP. Staff is little to no help with anything. DONT BOOK HERE!!!
Stayed 4 nights in Jan 2025

4/10 Poor

David

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Beautiful view but unfortunately the place is terribly dirty. Mold in the showers and pretty much everywhere is dirty.
Stayed 2 nights in Jan 2025

6/10 Okay

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities
Room not that great.
Stayed 3 nights in Dec 2024

6/10 Okay

Luis, Curridabat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable view over the ocean and surrounding hills. The property was very clean. The on-site restaurant was great for any meals, snacks or drinks. We had one of the swim-up rooms, and it had everything we needed. The bathroom had obviously been renovated and updated and was very nice. My only recommendation for the hotel would be adding a safe in the room and bedside tables/lamps. There are several beaches and lots of restaurants within an easy walk (but it is on a hill, so you will earn the cervezas). Checkin/out was a breeze and all staff we met were very friendly. My only complaint is a lack of coffee for the in-room coffee maker. We had 1 package for the first morning and were told that was it. I think for the price, that policy should be amended. Overall I will still give it a great review.
Stayed 3 nights in Dec 2024

2/10 Terrible

Petr

Stayed 2 nights in Dec 2024

2/10 Terrible

Melissa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid for 3 nights and only stayed for one night. Please when I say don’t stay or book here don’t. I have pictures to prove how unsafe and filthy this place is. First of all, I had to carry a 50 pound suitcase 5 flights of stairs at night. My husband was carrying his suitcase and when he walked on the tile it cracked and he sprained his ankle. Then when we got in the room it is nothing like the picture in the advertisement. It’s old and the sheets were filthy. The pillows and blood stains on them and yes I have pictures to prove it. We asked for a garden view and we got pieces of beer bottle on the back patio. Also, the receptionist was rude and not helpful. The only kind person was the waiter who started . One last thing, Trip advisor and the employees shirts need to be changed to just a hotel. They don’t have a casino at all. I want a refund for two nights that I didn’t stay and had to book a room somewhere else to feel safe and sanity. I work so hard to make this trip and was so angry at the fact that I paid for a place to stay that ROBBED me. I have Pictures and will post them. Please please do not stay here.

2/10 Terrible

Dinesh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst hotels we have stayed at. The room smelled of paint as soon as we got inside. We could see paint droplets on the floor also. There were lot of bugs and small flies in the room, on the bed as well. The mattress and box spring were so dirty and old, the pillows were all clumpy and the towels were like rags. We didn't even feel like using them. When we complained to the staff about the paint smell and dust in the room, they said they would send someone to cleanup, but that never happened. We asked them to move us to a different room but they said the hotel was fully booked- which was hard to believe- that entire place looked deserted. The pool was dirty and uninviting. We had booked for 4 nights but couldn't stay beyond 1 night. Our entire family got bug bites at night. The breakfast was very limited- they could only do eggs 2 ways- scrambled or fried, they ran out of hash browns which was 1 out of 4 items in the breakfast plate. Staff seemed very limited, specially at the reception. We checked out the next day and moved to a nearby hotel which was a 100 times better. Would not recommend this place at all to anyone.
Stayed 4 nights in Dec 2024

4/10 Poor

Anthony

Stayed 1 night in Dec 2024

2/10 Terrible

Lintong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Regan

Disliked: Cleanliness, staff & service, property conditions & facilities
Bedding was full of stains and blood and could easily tell they weren’t washed between check ins. Pool was full of debris and was gross. Room had lots of mold and smelt awful. Would not recommend this property at all and the price point is ridiculous for 100 more can get an all inclusive resort down the road.
Stayed 2 nights in Nov 2024

6/10 Okay

Steven

Business traveler
Liked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was helpful and friendly. We had poolside room which we enjoyed. There is a private beach that you can take a steep walk down to. The restaurant and bar have a wonderful ocean view. Overall great experience!
Stayed 5 nights in Nov 2024

2/10 Terrible

Corey

Disliked: Property conditions & facilities, room comfort

No so nice, wish they invested a little bit more

The bed is hard as a rock and for someone with a bad back it’s not the best place to sleep. They gave me two towels. One was hard as a rock like it had been sitting there for years. The second one was very rough and very inexpensive and smelled terrible before I used it to shower.. There are no nightstands to put your stuff. There is a shelf in the corner of the room that is very small and it’s across the other side of the room from the bed.. There is nowhere to put your luggage so I had to use the two chairs that went with the very small table that was in the room so if you want to eat, and you have two bags that you wanna leave open to get things in and out of you’ve got nowhere to sit. The room is very bare. There’s not much in the room other than bed, drapes shower very small sink. The view is beautiful. I do have to say that, but if they just invested a little bit more in the amenities of the hotel rooms, this place would be a hit and I would stay here most likely every trip I go to Costa Rica and I travel to Costa Rica about every other month. The hallway to get to your room is very dark at night. There our lights, but you have to get to the end of the hallway before the lights turned on because they are set up for motion detection. The staff was very polite, except for the receptionist when I was checking out the security guard was awesome and very helpful and the gentleman who checked me in was very nice and helpful as well
Stayed 1 night in Oct 2024

6/10 Okay

Arturo

Stayed 2 nights in Sep 2024

6/10 Okay

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location is safe and close enough to other beach towns. The rooms are pretty outdated but it’s perfect if you plan on being out most of the time. Definitely a 3 star hotel. The views are amazing, staff was friendly. It was unfortunate that their laundromat “did not work”, Expedia should really remove laundry from the description. Definitely was not 24/7 concierge service, when we would get back at 11pm all the lights were off in the lobby / eating area and NO ONE was at the front desk. There was 24/7 security - nice man who let you through. Do not take “monkey trail” on your way there, if you do you’ll have to cross a small river - stick to the main roads.
Stayed 4 nights in Jul 2024

6/10 Okay

Amanda

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time during our stay at Dunama.

Very nice hotel, gorgeous location, easy access to many locations nearby. The staff was amazing and very helpful and kind.
Stayed 3 nights in Jun 2024

10/10 Excellent

Maria, Jaco

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. Great hotel. Has a good menu
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and Hotel was exceptional.
Stayed 7 nights in Jun 2024

2/10 Terrible

Dhaval

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property has now elevator !!! The lobby is nice, but you to carry your luggage to your room downstairs to your room..... and then, use the stairs every time you want to do something..... not a hotel i would select in the future.
Stayed 5 nights in May 2024

10/10 Excellent

Wyndi Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, the staff was extremely helpful and the view from our room was extraordinary. I strongly suggest getting a swim up room that's what we did, which made accessing things convenient. Customer service was top notch couldn't ask for a nicer staff. The cleaning crew was fantastic are room was left spotless every day. We really enjoyed the food. If you are not in good shape it's a long hike down to the tiny beach would suggest it for families with small children or elderly people to walk. The shower wasn't always hot but the good far out ways the bad for this place. The price was fantastic and we enjoyed the spectacular view
Stayed 4 nights in May 2024