6/10 Okay
Valerie
Traveled with partner
Feb 10, 2025
Liked: Cleanliness, staff & service
I had booked an all inclusive and when I arrived they said only breakfast was included. We paid the extra money for the all inclusive and some meals were not included or their most popular beer (Imperial Light). I felt as if it was falsely advertised as I booked an all inclusive and feel that I paid for it twice. No American beer. The property was average in upkeep and there isn't a lot to do around the resort. Our AC kept going out and this went on for 3 days with 93 degree weather. They put us in another room one night because they didn't have the tool to fix it until the next day. But hey, we made the best of it.