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White Sand Playa

2.0 star property

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Photo gallery for White Sand Playa

White Sands Playa del Carmen offers a stylish building with a sloped roof and outdoor seating areas.
Welcome to White Sand Playa del Carmen, where guests can check in and relax in a clean and welcoming space.
Guests can dine al fresco at this outdoor space, surrounded by lush greenery and comfortable seating.
Welcome to White Sand, a secure hotel in Playa del Carmen with a modern entrance and walkway.
Staircase leads to an upper level, flanked by a bench and windows with decorative grills.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Av 10 norte Mz 5 LT 7, 2, Centro, Playa del Carmen, QROO, 77711
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪11 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Double Room

  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Classic Double or Twin Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | 1 bedroom, in-room safe, desk, laptop workspace

Family Suite

  • 538 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Queen Bed

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About this property

White Sand Playa

Hotel in Downtown Playa del Carmen
This hotel features 2 beach bars, a 24-hour front desk, and free WiFi in public areas.
White Sand Playa offers 14 accommodations with safes and blackout drapes/curtains. Rooms open to balconies or patios. Accommodations offer separate dining areas and include desks. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

White Sand Playa features local meal delivery service. Wireless Internet access is complimentary. Guests can unwind with a drink at one of the hotel's 2 beach bars.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 beach bars

Family friendly

  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Meal delivery service
  • Separate dining area

More

  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 20 percent of room rate

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Late check-out fee: 20 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

White Sand Playa Hotel
White Sand Playa Playa del Carmen
White Sand Playa Hotel Playa del Carmen

White Sand Playa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.2/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Excellent location, right in the action, a block to 5th ave and tons of restaurants and bars. Only a few rooms in the hotel have been renovated to look like the pictures, mine was not, looked like it was renovated in 1970, but it was clean, no mold, no bugs. Bed was firm but comfortable, smart tv and good A/C. Big issue for me was no mini fridge. Ivan the manager was awesome, very helpful and kind. Come to party or bring earplugs, the nightclub next door gets going around 1130pm and runs until 6am, fortunately they don’t have big bass subs so earplugs actually work
Stayed 3 nights in Feb 2025

10/10 Excellent

Mariana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y camas muy cómodas
Stayed 5 nights in Mar 2025

8/10 Good

Santi el

Traveled with family
Bueno
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Está a la vuelta de la quinta avenida tiene una ubicación excelente tiendas y restaurantes cerca a pie,
Stayed 2 nights in Jan 2025

8/10 Good

Ruben

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024