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The Royal Haciendas All Inclusive

4.0 star property

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Photo gallery for The Royal Haciendas All Inclusive

Exterior
Aerial view
6 outdoor pools, pool umbrellas, sun loungers
Balcony view
Pillowtop beds, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Playa del Carmen, QROO
  • Gran Coyote Golf
    ‪8 min drive‬
  • Quinta Avenida
    ‪13 min drive‬
  • Punta Esmeralda Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

  • Beach view
  • 1047 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

  • Beach view
  • 1445 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Junior Suite Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite Beachfront

  • Beach view
  • 398 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Junior Suite

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite

  • Ocean view
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

  • Ocean view
  • 1047 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Run of the House

Pillowtop beds, in-room safe, individually decorated

Run of the House

  • 398 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

Pillowtop beds, in-room safe, individually decorated

Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

  • Ocean view
  • 1445 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Similar properties

Aerial view

Occidental at Xcaret Destination - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.1 out of 5, Very Good, (4269)
$540 nightly
The price was $568
The price is $540 total
includes taxes & fees
Occidental at Xcaret Destination - All Inclusive

About this property

The Royal Haciendas All Inclusive

4-star property in Corasol
Catch some rays at the beach or spend the day relaxing at The Royal Haciendas All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
The Royal Haciendas All Inclusive offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 6 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.
The Royal Haciendas All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Royal Haciendas All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 3 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary uncovered valet parking is available on site.

The Royal Haciendas All Inclusive has designated areas for smoking.

Kinokó - Overlooking the garden, this diner serves dinner only. Reservations are required.
Los Murales - Overlooking the garden, this family restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
La Palapa del Sol - This beach family restaurant serves breakfast, lunch, and dinner. Open daily.
Sol y Luna Grill - This poolside seafood restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Pizza Luna - This poolside family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Stereo
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 5.25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

The Royal Haciendas All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1048 out of 1809 reviews
Rating 8 - Good. 429 out of 1809 reviews
Rating 6 - Okay. 201 out of 1809 reviews
Rating 4 - Poor. 75 out of 1809 reviews
Rating 2 - Terrible. 56 out of 1809 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Milan

Stayed 4 nights in Feb 2025

8/10 Good

Salvatore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel/resort was immaculate and well maintained.
Stayed 5 nights in Feb 2025

8/10 Good

Mackenzie

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 7 days all inclusive. Excellent food! We mostly ate at the buffet which was great! We did one dinner at kinoko for the teppanyaki which our concierge helped us book and it was so delicious and fun for the kids. Check in was a breeze. We travelled with kids ranging in ages 3-8years and it was perfect for them. Not too big where they were tired from walking and just enough different things/areas to keep them entertained. The resort was very clean and grounds were well maintained. The resort is also very stroller/ wheelchair accessible. Ramps leading everywhere. The beach has suffered from erosion but we are pool people so it didn’t bother us too much. All in all we had a great stay! Highly recommend for families with young children. It also never felt overly busy. Always chairs available and never had to wait for a table to eat.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kristopher Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

Robert

Liked: Staff & service, property conditions & facilities
Staff was so friendly and knowledgeable.
Stayed 7 nights in Feb 2025

10/10 Excellent

Suzette

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort was amazing! Staff were super friendly!
Stayed 7 nights in Feb 2025

10/10 Excellent

Kimberly, Andover

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as many restaurants as other all inclusive we have stayed at BUT the food was very good at the restaurants you needed reservations at. Sad to not have much of a beach but they are working on it.
Stayed 7 nights in Feb 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from a week at Haciendas. It was great from start to finish. Beautiful property, Comfortable rooms, Good food, Family friendly, Quaint. The staff are all very friendly and helpful.
Stayed 6 nights in Feb 2025

10/10 Excellent

Katherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptionally clean and the grounds were beautifully maintained. Our 5 year old son loved the pools and the wood fired pizza from Luna Grill. The waitstaff were all so friendly and always had a smile for us. If you are looking for an easily accessible beach, this is it the place for you. The beach erosion is terrible leaving the water almost inaccessible. NOT the hotel’s fault at all. We were able to walk down the beach a bit (maybe 10 min walk) and found beautiful beaches reminiscent of what one would expect of a beach in Mexico. I think the hotel is ideal for young families as there are lots of options for food and snacks. We didn’t eat at any of the restaurants other than the buffet and poolside grills. All 3 were good but the poolside grills were definitely better options for us. As an aside, we are Canadian and had difficulty with using our CIBC Visa and bank card. We have travelled a fair bit and have never encountered an issue like this before. It was fine as we had American cash but to settle the bill, the hotel prefers you pay in pesos or credit card. I think the hotel caters to more Americans as I did not encounter any other reviews indicating these issues. Likely whatever bank they use does not accept CIBC and the front desk staff did indicate this had been an issue for other Canadian travellers. Overall, we had a great time and would recommend this resort to anyone travelling to Playa del Carmen!
Stayed 7 nights in Feb 2025

10/10 Excellent

Christopher

Traveled with partner
The pools and property are top notch. Food was great and staff couldn’t have been friendlier or more welcoming. The Asian restaurant was superb (went twice for steak and chicken hibachi). Our room was comfortable and slept well. We will return without question.
Stayed 7 nights in Feb 2025

8/10 Good

Rabih

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Renata, Glenview

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Food was ok, not convinend because you have to reserve every evening one day prior and usually they were full. The staff (customer service ) at the main restaurant (breakfast/ lunch) was not very friendly. I would not recommend this place
Stayed 5 nights in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so friendly
Stayed 7 nights in Feb 2025

6/10 Okay

Tracy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
We were there for a wedding, we liked the property but we did not like how everything ends at 10 pm, including bar. They are lacking entertainment. If you are a beach lover, this place is not for you. We could not get in due to the amount of driftwood . We had to go closer to town to swim in ocean. Also, you need to remember your room number to get towels, get food etc. even thought they put a bracelet on you. Make sure to write your room Number on your key card.
Stayed 7 nights in Feb 2025

10/10 Excellent

Lisa, WALCOTT

Liked: Cleanliness
Great for all ages Be prepared for sales pitch for time share but once you said no they didn’t bother.
Stayed 7 nights in Feb 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good other than small beach and not swimable.
Stayed 11 nights in Jan 2025

8/10 Good

Brandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our family time at The Royal. The property was beautiful, clean and very well maintained. The staff was amazing!! The rooms were roomy and fit our large family very comfortably. We really enjoyed the drinks and good. The only down fall, we wish there would have been more activities and shows for teens and young adults. Other than that we had a wonderful time!
Stayed 5 nights in Feb 2025

8/10 Good

Shelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property, very attentive staff, the buffet was overall good food except for the Asian night, skip that. The steak and seafood restaurant was very good. Rooms are dated but clean, beds are very hard. No shows or night life to speak of. If you want to relax and unwind, this is the place to go.
Stayed 9 nights in Jan 2025

6/10 Okay

Mehdi

Traveled with family
Liked: Property conditions & facilities
Clean
Stayed 6 nights in Jan 2025

10/10 Excellent

Mohsen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The staff was really friendly and helpful. The only thing I didn’t like was the food. The options were limited and to use the two restaurants you had to make a reservation which was hard to get in and was prioritized to members. Pool was great and the two grill restaurant around the pool made it convenient to have a bite or a drink.
Stayed 4 nights in Jan 2025

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 5 nights in Jan 2025

8/10 Good

Stella Rausch

Liked: Cleanliness, staff & service, property conditions & facilities
(Stayed Jan 2025) - This property was really nice but somewhat dated. Everything was really clean, the landscaping was beautiful, and staff were amazing. From stepping out of our transportation (shoutout to Ocean Transfers) to check-in was very easy. The bellhop arrived very quickly with our bags. The Concierge is the only way you could make reservations and that was somewhat annoying. The Mexican food was authentic and DELICIOUS. You have your normal tropical drinks but The chocolate martini and Expresso martini were awesome. We had a 10 YO and 4 YO with us. The kids club is tucked in the back and kind of vacant. We never utilized it as there were not kids for ours to play with. The kids pool is tucked in the back and somewhat a walk from the main pools and beach. You felt tucked away
Stayed 5 nights in Jan 2025

6/10 Okay

Melissa

Traveled with partner
Disliked: Property conditions & facilities
We had to ask for our upgraded room, as they originally placed us in a room facing away from the ocean when we specifically booked and paid for an ocean view room.
Stayed 7 nights in Jan 2025

10/10 Excellent

MOUNIR ABOU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing all inclusive stay! People so nice and property is clean and beautiful. Lot of activities and shows! I will definitely revisit Only downside is the beach who was eroded in past years but they started rebuilding it.
Stayed 5 nights in Jan 2025

10/10 Excellent

Justin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice. Food was good. Oscar and Emiliano were great at buffet along with Eduardo and Leo at La Rotonda. Would definitely come back.
Stayed 5 nights in Jan 2025