The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property

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Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, sun loungers
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
In-room safe, blackout drapes, iron/ironing board, bed sheets
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • All inclusive

Explore the area

Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪4 min walk‬
  • Playa del Carmen Main Beach
    ‪8 min walk‬
  • Quinta Avenida
    ‪13 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪13 min drive‬

Room options

Fragata Beach Club Premium Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Partial Ocean View

7.8 out of 10
Good
(7 reviews)
  • 312 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Room, Garden View

8.2 out of 10
Very good
(110 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Fragata Beach Club Superior Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Room, Pool View

7.4 out of 10
Good
(8 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Garden View

8.6 out of 10
Excellent
(7 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Premium With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Superior With Pool View

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5-star resort in Luis Donaldo Colosio
Catch some rays at the beach or spend the day relaxing at The Reef Coco Beach Resort & Spa- Optional All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
An outdoor tennis court, a marina, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

Dining is available at one of the resort's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Onsite self parking is complimentary.

The Reef Coco Beach Resort & Spa- Optional All Inclusive has designated areas for smoking.

Samurai - premium only - This fine-dining restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino - This fine-dining restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar - Onsite bar. Open daily.

All inclusive details

All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Miramar
  • Rosinella
  • Sabor Latino
  • Samurai - premium only
  • Snack Bar

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,762 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.74 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 435 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 163 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 84 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Loved the resort.
Stayed 7 nights in Oct 2024

8/10 Good

Wenjing

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic except the food. no seafood at all.
Stayed 3 nights in Nov 2024

8/10 Good

Fidel, London

Stayed 4 nights in Oct 2024

6/10 Okay

Mark

Traveled with family
Liked: Property conditions & facilities
Food was good. No pool service for drinks. Luis and Wilbert were excellent at thier job.
Stayed 4 nights in Oct 2024

10/10 Excellent

Suzanne Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We have been coming for years. Our favorite place and staff. Only thing is the evening entertainment has declined over the years, but then again so have we so dont stay up late anyways.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sarah Isabella Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Anna

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 8 nights in Oct 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, I would stay here again. Very clean, nice pool with jacuzzi. Downsides, people are partying all night long with loud music so keep that in mind. They will try to sell you a timeshare. I would stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Clara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay. The staff is friendly and very nice. Some might ask for tips in a very blunt way which for Europeans might be a bit weird. The food served was amazing
Stayed 7 nights in Jun 2024

4/10 Poor

Lisa, Orting

Traveled with partner
Disliked: Amenities, property conditions & facilities
The food in the buffet is absolutely horrible. It almost seems like its leftovers from previous days. Wont being going back to this resort, plus with an all inclusive youd think that there would be food available all the time, nope theres not.
Stayed 4 nights in Oct 2024

8/10 Good

ishtar, new york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 5 nights in Oct 2024

2/10 Terrible

Arlexca

Disliked: Cleanliness, staff & service, property conditions & facilities
The food was horrible. The staff wasn’t kind They said “all inclusive” but you can’t have whatever you want otherwise they will charge you to the room. We didn’t have service. Everything you have to ask yourself. They limit my areas where I can eat (annoying) I will never recommend this hotel and it wasn’t cheap either
Stayed 7 nights in Oct 2024

8/10 Good

Brianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd still give it 10/10 even though I had to go to front office twice for a laundry ticket because there wasnt one, it never came, lost power for 45min water just stopped mid shower.and was promised a 65$ credit and 2 free massages that i never got. Was miss lead
Stayed 7 nights in Sep 2024

10/10 Excellent

luz

Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice resort, I would definitely go back. The employees are very nice and helpful. The food was good but not many options. The resort was clean as well.
Stayed 3 nights in Sep 2024

8/10 Good

Helen

Liked: Cleanliness
Good one. Can try once. Very economical
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Traveled with family
Liked: Staff & service, amenities
Good place for a short visit especially if u want to try 5th ave experience.
Stayed 1 night in Sep 2024

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Danny

Stayed 4 nights in Sep 2024

4/10 Poor

Heather

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time with family despite the hotel. The best feature of this hotel is the proximity to town. We walked into town to get food every day even tho we had the All Inclusive option. There were very few areas to gather, limited seating in the lobby or anywhere on the property (which might only be an issue in the rain and with a big group, as was our case). The pool food was terrible, as was the service. Much of the staff seemed put out to have to interact with guests. I watched them ignore people waiting at the bar or food counter. We had to tip the bartender frequently and excessively if we wanted to get served. The floors are dangerously slippery and we saw many people fall.
Stayed 6 nights in Jun 2024

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Sep 2024

10/10 Excellent

Carl Nikko

Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina Solis, Socorro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

HEIDI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, clean and had everything we really needed. The staff was friendly, professional and very helpful! Especially Demetri and Pedro!
Stayed 4 nights in Sep 2024

8/10 Good

luz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024