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The Elements Oceanfront & Beachside Condo Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Elements Oceanfront & Beachside Condo Hotel

42-inch flat-screen TV with satellite channels, TV, DVD player
Water view
Outdoor pool, free cabanas, sun loungers
Deep-tissue massages, beach massages, massages
Private beach, white sand, sun loungers, beach massages

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Washer
  • Pool
  • Spa
  • 24/7 front desk
  • Barbecue grill

Explore the area

Map
Avenida Flamingo & Calle 46, Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    6 min walk
  • Salento
    1 min walk
  • ADO Terminal Alterna Playa del Carmen
    4 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    4 min drive

Room options

View all photos for Luxury Condo, 2 Bedrooms, Ocean View

Water view

Luxury Condo, 2 Bedrooms, Ocean View

  • 1496 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Panoramic Penthouse, 3 Bedrooms, Ocean View

1 bedroom, premium bedding, in-room safe, individually decorated

Panoramic Penthouse, 3 Bedrooms, Ocean View

  • 2002 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Panoramic Penthouse, 2 Bedrooms, 2 Bathrooms, Ocean View

Panoramic Penthouse, 2 Bedrooms, 2 Bathrooms, Ocean View | 1 bedroom, premium bedding, in-room safe, individually decorated

Panoramic Penthouse, 2 Bedrooms, 2 Bathrooms, Ocean View

  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Condo, 1 Bedroom, Pool View

1 bedroom, premium bedding, in-room safe, individually decorated

Luxury Condo, 1 Bedroom, Pool View

  • 1001 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Elements Oceanfront & Beachside Condo Hotel

4-star aparthotel in Luis Donaldo Colosio
At The Elements Oceanfront & Beachside Condo Hotel, relax by an outdoor pool or hit the private white sand beach where you can enjoy volleyball. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment. Weekly housekeeping is available.
The Elements Oceanfront & Beachside Condo Hotel offers 70 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a private beach, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Enjoy the free beach club on site and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at The Elements Oceanfront & Beachside Condo Hotel like an outdoor pool and a fitness center.

The aparthotel offers a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include a beach bar and a bar/lounge. Wireless Internet access is complimentary. This beach aparthotel also offers a garden and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Elements Oceanfront & Beachside Condo Hotel has designated areas for smoking.

Languages

English, German, Spanish

Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beachside massages
  • Free beach club

Pool/Spa

  • Beachside massages
  • Deep-tissue massages
  • Free pool cabanas
  • In-room massages
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Car rental
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Dining

  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business center
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free grocery shopping service
  • Free local calls
  • Housekeeping (weekly)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near the marina
  • Near the ocean

Things to do

  • Beach volleyball
  • Fishing
  • Free beach club
  • Gym
  • Paddleboard
  • Scuba diving
  • Water sports equipment
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Jet skiing nearby
  • Motor boating nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkeling nearby
  • Swimming nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 70 units
  • Built in 2008
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 180 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Elements Condo
Elements Condo Playa del Carmen
Elements Playa del Carmen
The Elements Riviera Maya/Playa Del Carmen, Mexico
Elements Oceanfront Beachside Condo Hotel Playa del Carmen
Elements Oceanfront Beachside Playa del Carmen
Elements Oceanfront Beachside
The Elements Oceanfront Beachside Condo Hotel
The Elements Oceanfront & Beachside Condo Hotel Aparthotel
The Elements Oceanfront & Beachside Condo Hotel Playa del Carmen

The Elements Oceanfront & Beachside Condo Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 148 out of 267 reviews" "
Rating 8 - Good. 69 out of 267 reviews" "
Rating 6 - Okay. 26 out of 267 reviews" "
Rating 4 - Poor. 14 out of 267 reviews" "
Rating 2 - Terrible. 10 out of 267 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Private beach. Tiki bar. Close to ocean. Palapas. Outdoor pool. Ocean view.
Stayed 7 nights in Aug 2024

6/10 Okay

Cecilia

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is very pretty and the location is pretty nice but I think the pent house should be cleaner. Bathrooms were very dirty, towels were all stained, floors were very dirty. There was a jacuzzi but it looked like it has not been cleaned in months. I would stay again but I really hope they take better care in cleaning because it’s a beautiful apartment. Oh and there was no hot water during our stay and I did let Miguel know about it.
Stayed 7 nights in Jul 2024

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Melanie

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Santos Cortez

Traveled with family
Liked: Amenities, property conditions & facilities
The air conditioning in our unit did not work properly. One of the bedrooms was warm the entire stay, it was very uncomfortable and was never fixed. I did not receive an ocean view room as I requested and paid for either.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Cali

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jul 2024

6/10 Okay

claudia

Traveled with family
Liked: Room comfort
Meh
Meh… Master bedroom is a loft with two double beds… felt like it was an episode of leave it to beaver with my wife and I sleeping in separate beds lol.. have fun with that. Hot tub disgusting, couldn’t use it. The small room with the king bed had the most uncomfortable bed I’ve ever had to sleep in. Pull out couch quality at best. Washing machine was broken and made a horrible noise when we attempted to use. They came and tried to fix but it only got worse. We checked out at 11am this morning but the property manager ( clearly clueless about our reservation ) is still sending me updates about the washer even though we’ve been gone for 5 hours… No extra trash bags so our trash built up like crazy, no recycling options either… Beach was in bad shape through no fault of the resort, we were there only days after Hurricane Beryl made landfall. Listen, we had a fine time… but there were tons of issues. We tried this as an alternative to being at an all-inclusive resort, never again.
Stayed 4 nights in Jul 2024

8/10 Good

Guillermo

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Our stay at the condo hotel was sufficiently pleasant overall. The unit itself was a highlight: comfortable, spacious, and surprisingly well-equipped with everything we needed. It felt more like staying in a well-appointed home than a typical rental. However, the complex left something to be desired in terms of amenities. With only one bar/restaurant by the beach, the options for on-site dining and entertainment were quite limited. The front desk staff, in particular, were notably unhelpful and seemed indifferent to the concept of hospitality. This was disappointing, especially since we had not been to the area before and could have used some guidance and recommendations. Additionally, the listing on Expedia did not clearly indicate that this was a condo with no hotel services. While this was manageable, a bit more service and support would have enhanced our experience, especially for first-time visitors unfamiliar with the area. In summary, this place is great if you are completely self-sufficient and enjoy exploring on your own. But if you prefer some level of service and assistance, this might not be the best choice.
Stayed 7 nights in Jun 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The condo was beautiful! Amazing views, very nice furnishings, awesome pool and beach setup. Our host, Miguel, was a great communicator and made sure we had everything we needed at any time. Excellent experience in Playa del Carmen.
Stayed 5 nights in Jun 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, room comfort
Se los recomiendo mucho💯
Exelente condominios 100% recomendable
Stayed 5 nights in Jun 2024

6/10 Okay

Amber

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Property not well kept, room had major issues of AC leaking into one bathroom. Advised it would be fixed and cleaned but it wasnt.
Stayed 5 nights in Jun 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at the Elements. The condo was perfect for our family of 4 to have separate spaces after spending all day together, and a full kitchen to cook meals and save some money! The pool is absolutely huge and fantastic. The beach club was also wonderful to have across the road. We had a great stay!
Stayed 5 nights in Jun 2024

10/10 Excellent

jon r

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Away from the main party areas but close enough to get there walking or a short taxi or drive. Awesome spot, would return.
Stayed 9 nights in Jun 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good customer service the rooms were clean , beds were comfortable, and restaurant in walking distance
Stayed 5 nights in Jun 2024

8/10 Good

Faviola

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the room beautiful and spacious
Stayed 9 nights in Jun 2024

2/10 Terrible

Omar

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
NEVER AGAIN!! Getting a reservation in this place. To start off reception guy “Fernando “ was asking not only for our ids, but my kid’s id’s or passports even though they were minors why? The plumbing was BAD I.e. toilets were spewing after first use, handwashing sink dripping, 2nd floor toilet handle broke the sliding door locks were broken tape was the used to keep them locked supposedly. There was no telephone in reservation & the WI-FI in condo did not work so I had to go to lobby to ask for their Wi-Fi so I could call Expedia to help me cancel reservation stay and book my next day flight because I could not spend the night with my family & kids here. I brought the issue to reception and they were trying to get ahold of the condo owner and they (lobby personnel) also were getting frustrated with owner and his attitude as they were explaining my situation. As we were about to leave the hotel the same night I asked lobby to request the shuttle that brought us to hotel since we paid for round trip and the guy Fernando again was giving my wife an attitude because we were telling him to call our shuttle then he refused so we walked out of hotel and asked some locals for their phone to call for a taxi to airport. Once I was at airport the reservation owner tried to call me or give me another reservation, after all the issues we had experienced in one night was enough for one day since we had reservation for 10 days we were already exhausted and disappointed & wanted to go home.
Stayed 10 nights in Jun 2024

6/10 Okay

Kristi

Traveled with family
Liked: Cleanliness, room comfort
Good and Bad
Great lobby, location, pool, and staff. The property manager was excellent. However, the overall condition of the unit was disappointing. It needs some work to be considered anything more than 3 stars. Multiple water leaks from ceilings and windows, and the patio furniture and grills were falling apart/unusable. Overall we enjoyed the stay, and it has potential, but its not worth the money as it is right now.
Stayed 7 nights in Jun 2024

10/10 Excellent

Mellissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The space itself was amazing—clean, good air conditioning, attentive staff, beautiful pool. Would absolutely stay here again and bring some friends for a relaxing vacation.
Stayed 7 nights in Jun 2024

10/10 Excellent

Melody, Midlothian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our wonderful experience started early with Miquel helping us with all our questions. He was very friendly and helpful. The room and view were beautiful. We were able to walk to everything we needed. I would stay here again.
Stayed 7 nights in Jun 2024

10/10 Excellent

Morissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay here! The 3 bedroom condo was perfect!
Stayed 6 nights in Apr 2024

8/10 Good

Edwin

Traveled with partner
Muy cómodo
Stayed 4 nights in May 2024

8/10 Good

Jay, West Covina

Traveled with partner
Liked: Cleanliness, amenities
The 2 bedroom property we stayed in was outdated. The bed was comfortable but shower water was not filtered. Outside our room there was a giant pile of rotting Sargasso (seaweed)that smelled really bad and was also attracting gnats, insects. The cardio room/gym was the highlight of the facility although the second floor was not air conditioned every day and this made exercising in May 'uncomfortable'. :) It is also further away from the heart of 5th Avenida which makes walking into the center of the splendor slightly more difficult. Due to that inconvenient Sargasso situation, my wife and I can't review the hotel in a very positive light.
Stayed 8 nights in May 2024

8/10 Good

Aria Judith, DESERT HOT SPRINGS

Traveled with family
Liked: Property conditions & facilities
We liked the property, dining options are a short walk away. We enjoyed the vicinity.It's a great place for families. however, the condo was lacking cleanliness. We would love to come back and try a different unit.
Stayed 5 nights in Apr 2024

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, room comfort
perfect location
beautiful condos and pool! very safe location with a police station right out from and very walkable into downtown. 7eleven right across the street for any quick grab and go needs. would definitely stay here again :)
Stayed 4 nights in Apr 2024