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Suites Riviera Maya

3.0 star property

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Photo gallery for Suites Riviera Maya

Garden
Business center
Down comforters, Tempur-Pedic beds, iron/ironing board, free WiFi
Garden
Down comforters, Tempur-Pedic beds, iron/ironing board, free WiFi

Reviews

5.4 out of 10

Popular amenities

  • Breakfast available
  • Pool
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Parking included

Explore the area

Map
Av Guayaba c/ esquina Av 28 de Julio, Calle Grosella 15, Col Los Olivos Fase 4, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪5 min drive‬
  • Mamitas Beach
    ‪5 min drive‬
  • Playa del Carmen Main Beach
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪57 min drive‬

Room options

View all photos for Suite Deluxe Villa

Down comforters, Tempur-Pedic beds, iron/ironing board, free WiFi

Suite Deluxe Villa

  • 1291 sq ft
  • Resort view
  • Sleeps 15
  • 5 Double Beds, 1 Twin Bed and 2 Double Sofa Beds

View all photos for Standard Suite, Multiple Beds (202)

Down comforters, Tempur-Pedic beds, iron/ironing board, free WiFi

Standard Suite, Multiple Beds (202)

  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, Multiple Beds (101)

Down comforters, Tempur-Pedic beds, iron/ironing board, free WiFi

Standard Suite, Multiple Beds (101)

  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Suite, Multiple Beds (102)

Down comforters, Tempur-Pedic beds, iron/ironing board, free WiFi

Standard Suite, Multiple Beds (102)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Suites Riviera Maya

3-star Playa del Carmen hotel with outdoor pool
This hotel features an outdoor pool, a children's pool, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Limited housekeeping is available.
Suites Riviera Maya offers 27 air-conditioned accommodations with shared/communal kitchens and irons/ironing boards. Tempur-Pedic beds feature down comforters. 32-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on a limited basis.

An outdoor pool and a children's pool are on site.
Suites Riviera Maya features an outdoor pool and a children's pool. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Playa del Carmen hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Onsite self parking is complimentary.

Suites Riviera Maya has designated areas for smoking.

Continental breakfasts are available for a surcharge.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee: MXN 200 for adults and MXN 180 for children

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 200 for adults and MXN 180 for children
  • Airport shuttle fee: MXN 1900 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Suites Riviera Maya Hotel Playa del Carmen
Suites Riviera Maya Hotel Playa del Carmen
Suites Riviera Maya Hotel
Suites Riviera Maya Playa del Carmen
Hotel Suites Riviera Maya Playa del Carmen
Playa del Carmen Suites Riviera Maya Hotel
Hotel Suites Riviera Maya
Suites Riviera Maya Del Carmen
Suites Riviera Maya Hotel
Suites Riviera Maya Playa del Carmen
Suites Riviera Maya Hotel Playa del Carmen

Suites Riviera Maya Reviews

Reviews

5.4
Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 3 out of 9 reviews

6.6/10

Cleanliness

6.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

sergio, san diego ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

far from the beach

they are askink for 100 00 deposit when in the expidea app says 60 mxn pesos
Stayed 4 nights in Dec 2017

2/10 Terrible

sergio, san diego ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

very far from beach this is a housing complex

this place is listed under hotel but is a housing complex shared house, taxis can t go into complex we had to walk with lugged 3 blocks ,damage one of my wifes hand bags costing me over 500 dll to replace ,only after we had the room # security personel will let taxis go into complex and taxis cost over 20 dll to pick you up at this location or drop you off ,not close to the beach or down town air conditioner does not work properly and when i google this hotel it has the same name as a 4star hotel in the beach area watch out i will not recomend this shared hotel :house
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fueron muy amables, me apoyaron con las necesidades que teníamos.
Stayed 2 nights in Jan 2020

8/10 Good

Gemma, Tabasco villahermosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar tranquilo,para una pequeña familia y tuvimos suerte porque no llegaron los otros huéspedes y tuvimos la casa para nosotros ...la habitacion y casa cuentan con lo necesario para tu descanso.No tuve detalles con nada. Es una excelente opción para tu hospedaje.
Stayed 3 nights in Dec 2018

4/10 Poor

Norberto, CDMX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No te hospedes en Suites Riviera Maya

Fue decepcionante porque ni siquiera es una hotel, es una casa que está ubicada dentro de un fraccionamiento sumamente alejado del centro. La casa cuenta con tres habitaciones las cuales alquilan a familias diferentes, de tal manera que compartes la estancia y la cocina con otras personas. Las habitaciones son pequeñas e incómodas, no tienen closet ni siquiera una silla o un mueble; no tienes más remedio que dejar todas tus pertenencias en el suelo. Para colmo se descompuso la bomba del agua por lo que un día no pudimos bañarnos, no tuvimos agua ni para el wc Obviamente no hay personal de limpieza, al llegar te dan tus toallas que son las mismas que utilizas todo el tiempo que dure tu estancia. Pero eso sí, al llegar te exigen un depósito.
Stayed 3 nights in Dec 2017

8/10 Good

Andy, Ciudad de Mexico

Liked: Staff & service, property conditions & facilities, room comfort

Hotel agradable con mucha seguridad

Está en un lugar muy seguro y como tal el lugar es muy agradable. Las habitaciones son cómodas y con muy buena ventilación, baños limpios. La única excepción es que no siempre hay lo necesario (shampoo,papel de baño y jabón de baño).

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

Hotel limpio, pero mal ubicado.

La casa esta limpia en general, el cuarto esta muy incomodo para dos personas y la ubicación del hotel es muy mala; no obstante cabe mencionar que la atención del personal fue muy cordial.

2/10 Terrible

EDGAR

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Estafa de ubicacion

Buen día, no me parecio en lo absoluto en engañar al cliente con la ubicacion del hospedaje, confie en el punto de ubicacion del mapa que manejan en la pagina y me mandaron a otra ubicacion al final. Ademas el establecimiento se llama igual que suites rivera maya que rivera maya suites...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lugar para ir en familia grande.

Este lugar conviene para ir en familia, familia grande, pues conviene rentar toda la casita completa. La alberca está excelente. Lo único que no me agrada, en lo personal, es que la habitación no tiene closet ni lugar para guardar ropa. El personal que atiende es muy muy bueno.