Sofía by Bunik

2.5 star property

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Photo gallery for Sofía by Bunik

Rooftop terrace
Deluxe Loft | Private kitchen | Full-size fridge, microwave, blender, cookware/dishes/utensils
Superior Loft | Private kitchen | Full-size fridge, microwave, blender, cookware/dishes/utensils
Rooftop terrace
Superior Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Quinta Avenida
    ‪6 min walk‬
  • Quinta Alegría Shopping Mall
    ‪7 min walk‬
  • Calle 12
    ‪9 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪19 min walk‬

Room options

Premium Loft

9.2 out of 10
Wonderful
(9 reviews)
  • 541 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

Superior Loft

8.4 out of 10
Very good
(17 reviews)
  • 541 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Studio

  • 373 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Loft

9.0 out of 10
Wonderful
(65 reviews)
  • 373 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sofía by Bunik

Hotel in Downtown Playa del Carmen
This smoke-free hotel features 2 outdoor pools, spa services, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are onsite.
Sofía by Bunik offers 45 air-conditioned accommodations with safes and complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Sofía by Bunik features 2 outdoor swimming pools. Public areas are equipped with complimentary wireless Internet access. This Playa del Carmen hotel also offers spa services, a terrace, and multilingual staff.

Sofía by Bunik is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 994 reviews
Rating 8 - Good. 199 out of 994 reviews
Rating 6 - Okay. 88 out of 994 reviews
Rating 4 - Poor. 26 out of 994 reviews
Rating 2 - Terrible. 43 out of 994 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Danielle

Stayed 4 nights in Oct 2024

10/10 Excellent

jessica

Stayed 1 night in Oct 2024

10/10 Excellent

jessica

Stayed 1 night in Oct 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility no surprises
Stayed 21 nights in Oct 2024

8/10 Good

cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 13 nights in Oct 2024

8/10 Good

cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay walk to everything clean safe .beds were very hard. Pool was great jacuzzi was always cold enjoy are stay very much great beach shopping 5th ave very close 4stars

6/10 Okay

Cila

Disliked: Staff & service, property conditions & facilities
Stayed 28 nights in Oct 2024

10/10 Excellent

Fernando

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, más instalaciones son muy bonitas y todo está en orden
Stayed 2 nights in Oct 2024

6/10 Okay

Pascale

Stayed 3 nights in Oct 2024

2/10 Terrible

Cila

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Constant noise.. pool above leaked down walls of our room.. tiny mites in the cupboards
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is over the top helpful and kind. I look forward to my next visit.
Stayed 14 nights in Oct 2024

10/10 Excellent

Esmeralda

Stayed 7 nights in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Oct 2024

2/10 Terrible

Marisela

Stayed 1 night in Oct 2024

10/10 Excellent

Demetrius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms. Modern. Clean. Very convenient location. Good value for money.
Stayed 4 nights in Oct 2024

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
The place is great, and it is very accessible to downtown and the beach. The only problem is how hot the area around the elevator is. But, overall, it is a very good place for the price you pay.
Stayed 8 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction work nose
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction work nose
Stayed 21 nights in Oct 2024

10/10 Excellent

Chern

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anna at the front desk is awesome. We walked in and she had a big smile, and was professional and efficient.
Stayed 1 night in Oct 2024

10/10 Excellent

Chern

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anna at the front desk was awesome. Walked into a great big smile and she was very polite, professional, and friendly. Had everything ready for my rooms. Also made sue I received my platinum upgrade. Same at checkout. I will always stay her when in Playa
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and place!
Stayed 7 nights in Oct 2024

8/10 Good

Seonghee

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly compared to the price this hotel is really good. I have only 2 things to mention. 1. AC did not work well. So every night I was sweaty when I slept. That is a bummer. 2. The shower room is not dirty but whenever i turned on the water, it was stinky. While I took shower, that smell was gone or maybe my nose got used to it lol Except for 2 things it was excellent! If I reported it to the reception they might check but also I was tired and lazy after going to beach so I did not care. And again, when i think the price, it is still excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Jhenifer

Liked: Cleanliness, staff & service
The price is excellent and the place is comfortable
Stayed 1 night in Oct 2024

8/10 Good

Edmundo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The apartments are modern and functional, clean and spacious. The area is noisy at night from surrounding night clubs.
Stayed 3 nights in Oct 2024

10/10 Excellent

jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado un lugar cómodo,limpio y en buena locación José y Michell del lobby muy amables gracias por sus atenciones chicos mi esposo y yo estuvimos como 15 días y nos sentimos muy aguato
Stayed 1 night in Oct 2024