This smoke-free hotel features 2 outdoor pools, spa services, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff are onsite.
Sofía by Bunik offers 45 air-conditioned accommodations with safes and complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.
This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Sofía by Bunik features 2 outdoor swimming pools. Public areas are equipped with complimentary wireless Internet access. This Playa del Carmen hotel also offers spa services, a terrace, and multilingual staff.
Sofía by Bunik is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Things to do
2 outdoor pools
Billiards/pool table
Family friendly
2 outdoor pools
In-room full-sized refrigerator/freezer
In-room kitchenette
In-room microwave
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Outdoors
Beach towels
Outdoor entertainment area
Outdoor furniture
Terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (35 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch LED TV
Food and drink
Blender
Cookware, dishware, and utensils
Full-sized refrigerator/freezer
Kitchenette
Microwave
More
Air conditioning
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen
Sofía by Bunik Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 545 out of 808 reviews" "
10 - Excellent
545
Rating 8 - Good. 153 out of 808 reviews" "
8 - Good
153
Rating 6 - Okay. 60 out of 808 reviews" "
6 - Okay
60
Rating 4 - Poor. 18 out of 808 reviews" "
4 - Poor
18
Rating 2 - Terrible. 32 out of 808 reviews" "
2 - Terrible
32
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
Valentina
Traveled with group
Aug 28, 2024
Liked: Cleanliness, staff & service, amenities
No hay aire acondicionado en la zona del pasillo y el calor que se siente es infernal !! el resto muy bonito el lugar el personal muy amable
We had a great stay. The location was close to all my favorite restaurants and right next to Mega and Walmart. The front desk was always helpful as well. The only drawbacks we noticed were that the hallways were pretty hot and the shower could've had more pressure. Other than that everything was good. Check-out the rooftop pool if you have time. It was perfect. I'd definately come back.
I had two reasons for staying here, work and sleep. The WiFi router in my room did not work. I went to the desk to see if someone could fix it. The girl said she would have to call someone to do it...but didn't bother to get help. She said I should use the WiFi from the room next door. I said I need a router to plug my cable in to for the type of work I need to do. She said the work area has nothing to plug into either so I got no work done except searching for another hotel, and another place to work.
The side of the building my room was on has two big bright floodlights that are so bright my room was filled with way too much light to sleep.
So, I got very little work done and I can't say that I slept either. It was a waste of money and time. I booked a week somewhere else
David
Stayed 1 night in Aug 2024
6/10 Okay
MARK, austin
Aug 15, 2024
Liked: Cleanliness, staff & service, amenities
The reception employees were great. The blazing heat in the hallways will probably keep me away. Take a shower and immediately start sweating when exiting.
Good: It was a great place for the price. The location is good, not too far from the main area, about a 5-minute walk. Felt very safe around. The building itself looks very new and clean. The pool was awesome.
Could be better: Both rooms we got had issues with a safe. Its lock wasn't working. One of the rooms had an issue with the fire alarm. Both issues did not get resolved while staying for 4 nights.
Masaki
Stayed 4 nights in Aug 2024
10/10 Excellent
Beatriz
Aug 13, 2024
Beatriz
Stayed 2 nights in Aug 2024
6/10 Okay
Asaf
Traveled with family
Aug 10, 2024
Liked: Cleanliness, staff & service, amenities
overall it was a nice stay, the roof top area is definitely a highlight. negatives, there is no ac in the hallways, stairs or elevator. you'll be sweating on the way out or in to your room. housekeeping does not replace sheets, you'll need to pay extra for it. the safe in our room wasn't working and they did nothing to fix it.
Todo muy bien ! Muy limpio , fácil de llegar , céntrico , Estacionamiento fuera de los condos, muchas tiendas , restaurantes y lugares donde comprar comida. El área de la alberca muy linda , limpia y todas las instalaciones muy bien 👍
Very modern and nice, clean rooms. Quiet area, pleasant staff. Nice rooftop pool. Enjoyed having a kitchen. Easy, level ground walkable (we’re seniors). It’s Mx, water pressure can be problematic, street parking was ok, muy barata. Restaurants, markets all close. Fifth Ave close. Beach close. Great bargain find!! Will definitely stay again.
Hotel is pretty new the rooftop pool
Is great wish was a bar there the rooms are spacious and comfortable the only think I would complain is the hall area are a inferno to walk thru no Ac in any of them is so HOT I feel bad for the employees working in that environment is a crime with those high temperaturas . Besides that the hotel is very cute berthing is walking distance lots of restaurants 5ave is like 5m walk pretty good location
Deisy
Stayed 5 nights in Jul 2024
10/10 Excellent
Jose
Aug 1, 2024
Jose
Stayed 2 nights in Jul 2024
10/10 Excellent
SILVYE
Jul 30, 2024
Liked: Property conditions & facilities
SILVYE
Stayed 8 nights in Jul 2024
8/10 Good
Marina
Traveled with family
Jul 23, 2024
Liked: Amenities
Very nice property located 2 blocks from our favorite breakfast place Choux Choux Café and 15 mins walk from Playa Mamitas. Staff was friendly and took care of two issues we had promptly. Walls are thin so we could hear noises and voices that woke us up around midnight. Pool area is beautiful! Jacuzzi needed more water to do what is supposed to do. We felt safe and walked everywhere.