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Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5.0 star property

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Photo gallery for Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Terrace/patio
Outdoor wedding area
7 bars/lounges, 2 swim-up bars, poolside bar, beach bar
Preferred Club Junior Suite King Ocean Front | View from room
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • All inclusive
  • Bar
  • Pet friendly
  • Housekeeping
  • Room service

Explore the area

Map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710
  • Punta Esmeralda Beach
    ‪4 min drive‬
  • Playa Xcalacoco
    ‪7 min drive‬
  • Playa 88
    ‪13 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪14 min drive‬

Room options

View all photos for Junior Suite King Tropical View

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite King Tropical View

  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King Tropical View

Preferred Club Junior Suite Swim Out King Tropical View | View from room

Preferred Club Junior Suite Swim Out King Tropical View

  • 823 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Stellar Presidential Penthouse

The Stellar Presidential Penthouse | Premium bedding, minibar, in-room safe, blackout drapes

The Stellar Presidential Penthouse

  • 4736 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 2 Double Beds

View from room

Junior Suite, 2 Double Beds

  • 668 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Paramount Suites Ocean View King

Preferred Club Paramount Suites Ocean View King | Premium bedding, minibar, in-room safe, blackout drapes

Preferred Club Paramount Suites Ocean View King

  • 1926 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite, 1 King Bed

  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout drapes

Preferred Club Superior Junior Suite King Ocean View

  • 952 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite King Ocean View

  • 668 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite King Ocean Front

Preferred Club Junior Suite King Ocean Front | Premium bedding, minibar, in-room safe, blackout drapes

Preferred Club Junior Suite King Ocean Front

  • 668 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double Tropical View

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite Double Tropical View

  • 668 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Double Ocean View

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite Double Ocean View

  • 668 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout drapes

Preferred Club Junior Suite King Ocean View

  • 668 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Double Ocean View

Preferred Club Junior Suite Double Ocean View | Premium bedding, minibar, in-room safe, blackout drapes

Preferred Club Junior Suite Double Ocean View

  • 668 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Master Suite King Ocean Front

Preferred Club Master Suite King Ocean Front | Living area | Tablet

Preferred Club Master Suite King Ocean Front

  • 1560 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Run of the House)

Premium bedding, minibar, in-room safe, blackout drapes

Room (Run of the House)

  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite Double Ocean View

View from room

Preferred Club Superior Junior Suite Double Ocean View

  • 952 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Rooftop pool

Impression Moxché by Secrets – Adults Only – All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
4.8 out of 5, Exceptional, (158)
The price is $1,700
per night
$1,700 total
includes taxes & fees
Feb 21 - Feb 22
Impression Moxché by Secrets – Adults Only – All Inclusive

About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5-star property in Grand Coral
Catch some rays at the beach or spend the day relaxing at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of towels is available on request.
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offers 485 air-conditioned accommodations with tablet computers and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and complimentary bicycles are featured at the property. 7 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Some rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Secrets Moxché Playa del Carmen - Adults Only - All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 7 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This luxury property also offers outdoor tennis courts, a steam room, and a fitness center. Complimentary self parking and valet parking are available on site, along with a car charging station.

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive has designated areas for smoking.

Market Cafe - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Allora - This poolside theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bisou - Overlooking the pool and garden, this theme restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Suki - This poolside theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Seasoul - This beachfront theme restaurant specializes in seafood and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 2 swim-up bars
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Allora
  • Bisou
  • Market Cafe
  • Seasoul
  • Suki

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Billiards/pool table
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Golf driving range
  • Gym
  • Nightclub
  • Shopping mall
  • Steam room
  • Water sports equipment
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (11,950 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 65 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only
Secrets Moxché Playa del Carmen Adults Only All Inclusive

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 530 out of 708 reviews
Rating 8 - Good. 104 out of 708 reviews
Rating 6 - Okay. 44 out of 708 reviews
Rating 4 - Poor. 14 out of 708 reviews
Rating 2 - Terrible. 16 out of 708 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danial

Clean, big, good food, staff is amazing
Stayed 7 nights in Oct 2024

10/10 Excellent

Dru

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Issac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality and staff were really great and we really enjoyed the shows. The only disappointment is that the dinning menus were a little hard to understand in English. The property was small, intimate and beautiful with many of options to dine and just relax.
Stayed 5 nights in Oct 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sarah Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this resort! Such a great stay for our honeymoon.
Stayed 3 nights in Oct 2024

10/10 Excellent

stacey lynn

Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice. The property lived up to the photos and expectations we had when booking the hotel. There are several pools with both quiet and romantic spots to relax, as well as pools with bars, music, and games that you would see at other all inclusive resorts. The "Preffered room" was pretty cool as it had a great view, the tip floor, and what appeared to be a larger soaking tub on the balcony than the other rooms. The access to the roof top infinity pool, cabanas, and restaurant were a nice touch, but we enjoyed the main pools more. The "preferred" check in experience and lounge was a bit strange. Upon arrival, you are taken to quiet area and sat down in a place where you can order drinks and grabs some lite bites to eat. Then you wait for a preferred front desk associate to check you in. All the access at the hotel is through an App. Maybe it existed, but a nice touch to this experience would be to be offered a locker room and your bag to change which we were not offered (or asked for). The elevator experience is not great in the main building of the hotel as the elevators are small, beat up, and stop randomly all the time at different floors because they are not operated from the same call buttons. The food was the best ive had at an all inclusive and genuinely i thought it was all pretty solid and what I would expect from a nice restaurant in the USA. The drinks were on par or slightly better than other all inclusives ive stayed at. House keeping was great
Stayed 4 nights in Oct 2024

8/10 Good

Juventia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough entertainment
Stayed 4 nights in Oct 2024

8/10 Good

ZIHUI, Scarborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall average
Stayed 4 nights in Oct 2024

10/10 Excellent

Andraea

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a dream. Thanks for making my birthday one to remember. I love that you guys say welcome home. This place is stunning and so luxurious. Decor is impeccable. Staff was so kind. I come to Mexico 3xs a year but none of the resorts were anything remotely close to the luxuriousness of Moxche. It’s pricey but worth it. Only thing I didn’t like was the beach, it’s ugly. Wish the developers had chosen a different location. I’m a beach person and never sacrifice beach but the resort is so stunning that I was ok with not loving the beach. Thanks Moxche
Stayed 2 nights in Oct 2024

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we thoroughly enjoyed our time here at this resort. Our room, all of the pools, and most dining options were amazing. The one downfall of this resort were the steak options. We ordered one at the Ember restaurant and it was thoroughly overcooked. Then, we set up a romantic dinner on the beach. My husband’s first steak was again overcooked and the second one they brought out was completely raw. It definitely ruined the experience but they were great about trying to resolve the issue and offered us a discount. Overall, we would definitely be back and stay again. If you’re considering it, I would definitely say to do the preferred club. The rooftop is amazing.
Stayed 4 nights in Oct 2024

10/10 Excellent

Xiaoyi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: Food was great, variety of choices & restaurants. Our concierge Orlando was THE best, very resourceful, helpful, and sweet throughout our stay. Every staff member was friendly and welcoming. Facilities are new and stylish, entertainment team was so funny & everyday there were different fun activities to participate in. Pools are clean & lovely. We loved our stay & enjoyed everything! Views are very beautiful as well. Negative: our flight was cancelled due to Hurricane Milton and we were not able to get there on the first day of our reservation. We contacted Expedia and they talked to the resort management to get a refund for us for the first day as it’s not our fault that we were not able to make it. Unfortunately they took 2 days to respond & rejected our request. We lost one day of stay & had no refund or any remedy to make up for it
Stayed 5 nights in Oct 2024

10/10 Excellent

REIJI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Barbara

Stayed 5 nights in Sep 2024

6/10 Okay

Rosy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Sep 2024

8/10 Good

Manuel

Traveled with family
Liked: Cleanliness, staff & service
We love this resort, this was the second time but property need some attention on maintenance and restaurants was very busy.
Stayed 4 nights in Sep 2024

8/10 Good

Didi Valentina

Traveled with partner
Liked: Staff & service, amenities
So I was very excited to go to this hotel and the pictures looks amazing. It just didn’t exceed my expectations. SERVICE was really good. The restaurants were average and the pools are beautiful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous oasis! We felt very taken care of the whole time. No critiques, we had a fantastic time on our honeymoon.
Stayed 5 nights in Oct 2024

10/10 Excellent

Naomi

Stayed 5 nights in Sep 2024

10/10 Excellent

Sacramento

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort I ever stayed at! Food was a 10/10 and the staff treated my girlfriend and I like royalty!
Stayed 6 nights in Sep 2024