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Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

5.0 star property

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Photo gallery for Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

2 outdoor pools, cabanas (surcharge), pool umbrellas
Free minibar, in-room safe, desk, blackout drapes
Exterior
Couples treatment rooms, sauna, steam room, body treatments
Private beach, white sand, sun loungers, beach towels

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
Carretera Federal 307 Chetumal-CancĆŗn, Km 306.5, Solidaridad, Playa del Carmen, QROO, 77710
  • Maroma Beach
    ā€Ŗ7 min driveā€¬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ā€Ŗ10 min driveā€¬
  • Tres Rios Ecopark
    ā€Ŗ13 min driveā€¬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ā€Ŗ38 min driveā€¬

Room options

View all photos for Junior Suite Tropical View King

Free minibar, in-room safe, desk, blackout drapes

Junior Suite Tropical View King

  • 623 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View 2 Double Beds

Junior Suite Partial Ocean View 2 Double Beds | Free minibar, in-room safe, desk, blackout drapes

Junior Suite Partial Ocean View 2 Double Beds

  • Partial ocean view
  • 623 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View 2 Double Beds

Preferred Club Junior Suite Ocean View 2 Double Beds | View from room

Preferred Club Junior Suite Ocean View 2 Double Beds

  • Ocean view
  • 623 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

Separate tub and shower, jetted tub, free toiletries, hair dryer

Junior Suite Ocean View King

  • Ocean view
  • 623 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite King

Preferred Club Honeymoon Suite King | Free minibar, in-room safe, desk, blackout drapes

Preferred Club Honeymoon Suite King

  • Ocean view
  • 1249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View King

View from room

Preferred Club Junior Suite Swimout Tropical View King

  • 623 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Ocean Front Swim Out Governor Suite

Preferred Club Ocean Front Swim Out Governor Suite | Free minibar, in-room safe, desk, blackout drapes

Preferred Club Ocean Front Swim Out Governor Suite

  • Ocean view
  • 1249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King | View from room

Preferred Club Junior Suite Ocean View King

  • Ocean view
  • 623 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out Tropical View King

View from room

Junior Suite Swim Out Tropical View King

  • 623 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Swim Out

Presidential Suite Swim Out | Free minibar, in-room safe, desk, blackout drapes

Presidential Suite Swim Out

  • Ocean view
  • 1873 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View 2 Double Beds

Junior Suite Ocean View 2 Double Beds | Free minibar, in-room safe, desk, blackout drapes

Junior Suite Ocean View 2 Double Beds

  • Ocean view
  • 623 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Tropical View Double

Junior Suite Tropical View Double | Free minibar, in-room safe, desk, blackout drapes

Junior Suite Tropical View Double

  • 623 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View King

Free minibar, in-room safe, desk, blackout drapes

Junior Suite Partial Ocean View King

  • Partial ocean view
  • 623 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King | View from room

Preferred Club Junior Suite Ocean Front King

  • Ocean view
  • 602 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

5-star property in Maroma
Catch some rays on Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive offers 412 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. 42-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and an outdoor tennis court are featured at the property. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/cafƩ. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 8 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers outdoor tennis courts, a hot tub, and a steam room. Complimentary self parking and valet parking are available on site.

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
Seaside Casual Elegance - Onsite seafood restaurant.
El Patio Casual Elegance - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Bordeaux Casual Elegance - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Portofino Casual Elegance - This restaurant serves dinner only. Open daily.
Himitsu Casual Elegance - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All Ć  la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 8 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bordeaux Casual Elegance
  • El Patio Casual Elegance
  • Himitsu Casual Elegance
  • Portofino Casual Elegance
  • Seaside Casual Elegance

Things to do

  • 2 outdoor pools
  • Archery
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Personal motorized watercraft
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Stereo
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (7,752 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces a strict dress code in certain restaurants.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Secrets Maroma Beach Riviera Cancun
Cancun Secrets Maroma Beach Riviera
Maroma Beach All Inclusive
Maroma Beach Secrets
Secrets Beach Riviera Cancun All Inclusive
Secrets Cancun Maroma Beach
Secrets Maroma Beach
Secrets Maroma Beach All Inclusive
Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun All Inclusive
Secrets oma Riviera Cancun In

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1047 out of 1276 reviews
Rating 8 - Good. 149 out of 1276 reviews
Rating 6 - Okay. 54 out of 1276 reviews
Rating 4 - Poor. 13 out of 1276 reviews
Rating 2 - Terrible. 13 out of 1276 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That staff was amazing! Very attentive and friendly.
Stayed 6 nights in Dec 2024

10/10 Excellent

Rebecca, Briarwood

Stayed 4 nights in Dec 2024

8/10 Good

Joseph Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great. The drinks were good, but the food was average all inclusive resort food. Room was clean, beach was great. Highly recommend to rent a beach cabana for a day and to get a massage at the spa.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nikolay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for vacation Really like it
Stayed 3 nights in Jan 2025

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great resort - so clean, food was great, and staff was friendly- will be returning!!
Stayed 4 nights in Jan 2025

10/10 Excellent

PEARL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

padriac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like The staff and their commitment to me enjoying my stay while I was at the resort
Stayed 4 nights in Jan 2025

10/10 Excellent

India Holman

Liked: Cleanliness, staff & service, property conditions & facilities
The food was amazing. The customer service was the best Iā€™ve ever experienced. My only complaint was that there werenā€™t enough beach chairs.
Stayed 4 nights in Dec 2024

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely our favorite place, we donā€™t even search further any more when looking for a place to book, this is our forever spot.
Stayed 7 nights in Dec 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Donna Carol, Brookshire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Secrets Maroma Beach Resort in Playa del Carmen, Mexico, for our wedding anniversary and it was an absolutely unforgettable experience! From the moment we arrived, the VIP service was outstanding. The staff went above and beyond to make us feel like royalty, anticipating our every need with such warmth and professionalism. The entertainment was top-notch, with a variety of high-quality shows and activities that kept us engaged throughout our stay. Whether it was live music, cultural performances, or themed nights, every event was thoughtfully curated and added so much joy to our experience. We stayed in the honeymoon suite, and it was nothing short of breathtaking. The room was impeccably designed with luxury and romance in mind. The stunning ocean view, spacious layout, and private amenities made it feel like our own little paradise. It was the perfect retreat for relaxation and indulgence. Every aspect of our stay exceeded expectations, from the incredible food and drinks to the pristine beaches and luxurious spa. Secrets Maroma Beach is truly a slice of heaven, and I can't recommend it enough for anyone looking for a dream getaway. We canā€™t wait to return!
Stayed 4 nights in Nov 2024

10/10 Excellent

Abby Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful. The staff was great. My only complaint is that we bought a pool float at the stand by the pool and was charged double. The guy told us 25.00 and then charged our room over 50.00. They would not change it for us. Always get a receipt.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel and the beach
Stayed 7 nights in Jan 2025

6/10 Okay

Brian Curt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was great, but the sales tactics undermined the value of the premium price we paid. Upon arrival, we were pitched an upgrade to the ā€œPreferred Club,ā€ which quickly turned into a timeshare presentation. While I get itā€™s a business, it set a disappointing tone. On our first night, we were seated to discuss options for the New Yearā€™s celebration, assuming it was included in the inflated holiday rate. Instead, we were told weā€™d need to pay $400-$800 extra to attend. This left us frustrated and undervalued, souring our impression of the stay. The restaurants had long waits every night, which is understandable during the New Yearā€™s rush, but the inconsistency between bars was disappointing. Drinks varied wildly in quality. The lobby bar was the best, offering decent drinks, but the others served weak, inconsistent versions of the same orders. The constant upsellingā€”whether for cabanas, events, or vendor productsā€”was exhausting. My wife wanted to leave after the first night when she couldnā€™t get into a restaurant sheā€™d looked forward to. I shared our concerns with the concierge and front desk, but nothing was done. Limited beach shade also seemed designed to push guests into renting cabanas. While I had a decent time and would consider going back, my wife made it clear she would not. The aggressive sales tactics and lack of attention to guest concerns diminished the overall enjoyment.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kimberley

Stayed 6 nights in Jan 2025

10/10 Excellent

Anh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts we have ever vacationed. Itā€™s worth the extra cost to stay at this hotel. Foods were amazing in every Ć  la carte restaurants. Staffs were outstanding even if you donā€™t tip, they still serve you with the best attitude. Of course, I tip my butler at Bali bed area, chef at Habachi, maid, and porter. They made you feel welcomed and not obligated to tip at every corner. Coco cafe have different desserts everyday was fabulous. No complaints except, we shouldā€™ve come here later in the month cause first week of January is still cold and cloudy 5 days out of 6days we were here. We will definitely staying with this brand when we are in Mexico again.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jenna Faith

Stayed 4 nights in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Tejpalsinh Durgeshsinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Hashima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience ever. book it
Stayed 4 nights in Dec 2024

8/10 Good

Michael Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is fantastic. Unfortunately, there are enough chairs on the beach (Preferred Club or otherwise) when the resort is full. Unfortunately, there were lots of people marking chairs at the pool and beach first thing in the day. The service was quite good but the drinks were incredibly watered own even when we asked for doubles. I joked with my wife that a "triple" might yield what a single would yield elsewhere. The food was average. My wife was not a fan at all. I thought the selection was robust but some seasoning was needed on the majority of the food. I enjoyed having an Old Fashioned made tableside at the Italian restaurant. As for the room, we upgraded to a Honeymoon Suite with ocean view. The room was spacious but not worth the additional charge if you paid full freight. Our ocean view was also impeded by a couple of two story beach cabanas. Our patio had water staining on the ceiling as well as stained cushions. Paint was also peeling on the ceiling and a column. There was also no true sports bar to watch CFB playoff games. The only bar that came close had limited seating. Next, we were brought to our room in a maintenance golf cart and 3 adults tried to fit on a seat designed for two. I half hung off the golf cart as did the driver. We were also brought to our room by way of a back alley that is for service vehicles and warehousing for the resort. Not a good look. All told, this is not a 5 star resort. It is more like 3.5-4 stars.
Stayed 7 nights in Dec 2024

10/10 Excellent

Cassiopeia Yuki, milton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort
Stayed 6 nights in Dec 2024

10/10 Excellent

Joseph G DePete Lauri L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed a various secrets properties over the years, this one is hands-down the best. Excellent location on Maroma beach, truly outstanding staff, good restaurants. I paid extra for the honeymoon sweet...large and well appointed, ocean front. Beautiful stay. Only thing I would improve, is the private club has a musty odor, noticed it on my last visit as well. Gym is nice, (it rained a few days so heck, why not work off some tequila), but it could use a little updating for maybe even a slight expansion. Overall...a perfect stay, will go back again....but the secret as Secrets are its people. The employees are 5 star top notch.
Stayed 5 nights in Dec 2024

10/10 Excellent

Barbara

Stayed 7 nights in Dec 2024