Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property

Choose dates to view prices

Photo gallery for Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | Premium bedding, down comforters, free minibar, in-room safe
Meeting facility
12 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Premium bedding, down comforters, free minibar, in-room safe
Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | Premium bedding, down comforters, free minibar, in-room safe

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive

Explore the area

Map
Carretera Federal 307, Puerto Morelos, QROO, 77712
  • Moon Palace Golf Club
    ‪15 min drive‬
  • Petempich Bay
    ‪23 min drive‬
  • Puerto Morelos Town Square
    ‪25 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Luxury Junior Suite Swim Out

7.6 out of 10
Good
(30 reviews)
  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 1089 sq ft
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

  • 1096 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Swim Out Diamond Club

8.4 out of 10
Very good
(5 reviews)
  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View

8.0 out of 10
Very good
(30 reviews)
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • 5205 sq ft
  • Ocean view
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Luxury Junior Suite Ocean Front

7.0 out of 10
Good
(26 reviews)
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Diamond Club

7.0 out of 10
Good
(2 reviews)
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

7.2 out of 10
Good
(7 reviews)
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi

7.8 out of 10
Good
(29 reviews)
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

  • 3437 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Ocean Front Swim Out Diamond Club

8.8 out of 10
Excellent
(5 reviews)
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

10.0 out of 10
Exceptional
(2 reviews)
  • 994 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

8.0 out of 10
Very good
(1 review)
  • 1096 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

Luxury Junior Suite

8.2 out of 10
Very good
(98 reviews)
  • 544 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5-star Puerto Morelos property walkable to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Catch some rays at the beach or spend the day relaxing at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 1005 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Plasma televisions come with premium cable channels. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 12 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 3 swim-up bars, and 8 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Beaux Arts property also offers a complimentary water park, a complimentary children's club, and a children's pool.

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.
Gourmet Marche - This buffet restaurant serves breakfast, lunch, and dinner.
Agave - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Hunter Steak House - This restaurant serves dinner only. Open daily.
Grazie Italian Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Ma Maison - This restaurant specializes in French cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 8 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Ma Maison

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 4.06 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 953 out of 2035 reviews
Rating 8 - Good. 482 out of 2035 reviews
Rating 6 - Okay. 260 out of 2035 reviews
Rating 4 - Poor. 158 out of 2035 reviews
Rating 2 - Terrible. 182 out of 2035 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Gisselle, Miami

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
At Room receive the floor had several spots of fresh blood. We have to go to reception twice in order to get a cleaner room ( and I’m traveling with an infant) 2 hours later we’re able to move to the clean room. Beside that incident every thing was good. No manager or supervisor came to talk to us or apologize. That was very disappointing
Stayed 5 nights in Apr 2025

8/10 Good

Guy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Service was sometimes very poor, mainly at the restaurants, we specifically asked to remove stuff we can't it (allergic) from the dish and waitress say its not an issue but then we got it with the dish so we couldn't eat
Stayed 5 nights in Apr 2025

8/10 Good

HAMIDA SHABNAM

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Too much nexus being pushy around the property and not friendly
Stayed 5 nights in Apr 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel, water park was fun. Will return again
Stayed 2 nights in Apr 2025

4/10 Poor

Scott

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Id like to start with saying we have stayed in Cancun 12 times, over 7 different resorts over the past decade, so we understand the good and bad things to expect, meshing every resort has good and bad things.. it comes with the territory but you usual over look the bad because off beautiful weather and normally friendly service .. I do wish I could at least think of 1 or 2 positive things to say. I guess you could say the water was wet and the sand was sandy but besides that it was a huge disappointment. We signed up for the Diamond club, which you almost have to do at any of these resorts if you want to make dinner reservations or get a chair at pool.. we are fine with that, it’s part of the trip. But this place has over 1,000 rooms and about 500 pool chairs, we had a person poolside at 6:15 AM every morning at the “members” only diamond pool and 3/4 or more of the chairs were taken… As far as the pool, it was the scene from Caddyshack, where the exclusive pool lets in the Caddies for a hour.. there were people piled all over each other, literally families who decided the entire pool was their own, throwing balls, frisbees and whatever else the entire length of the pool, didn’t matter if another 50 people were between the parent and kid, they would just keep throwing the ball, hitting people, and it wasn’t just one family, or one day.. constant. Kids jumping off furniture into the pool, no matter if the were jumping 6 inches from you..and if you ask them to stop
Stayed 7 nights in Apr 2025

8/10 Good

Alejandro

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for kids, rooms have a decent size and the staff is really friendly. The food was my only "issue", it's not bad, but just let's say above average.
Stayed 5 nights in Apr 2025

8/10 Good

Anis

Traveled with family
Liked: Staff & service
The buffet was not clean They mix a lot of food on the grills Plates was very old Cups at the bars was very old and dirty Coffee shop gives you the cake to eat in a napkin Asked for a drink at the beach bar the bartender wouldn’t serve me because I was not a diamond club member Water park is very unsafe No servers at the buffet No spot at the restaurants No spots at the pool chairs No staff to help you Long wait at check in
Stayed 4 nights in Apr 2025

8/10 Good

Liudmila

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Sanketkumar

Traveled with family
Liked: Cleanliness, staff & service
Need to improve Indian food more
Stayed 2 nights in Apr 2025

8/10 Good

Alondra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This all in inclusive was so so fun! The restaurants were good, the pools were fun. I’d recommend getting up around 7/8 to save a spot by the pool, the swim up bars are great and the workers and bartenders were great! Only one of the ladies checking us in had an attitude but besides that rough check in, the whole stay was amazing!
Stayed 5 nights in Apr 2025

10/10 Excellent

Chandra bhushan

Stayed 5 nights in Apr 2025

6/10 Okay

Judith

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The reviews I read before going were right on. But if you go with an attitude of patience, of taking things as they are, and looking for the positive you'll have a good time. I would not return to this property though.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sonak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful all-inclusive resort.
Stayed 4 nights in Apr 2025

10/10 Excellent

Danielle

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many activities all day long for the kids!
Stayed 5 nights in Apr 2025

8/10 Good

Manu

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Food was not as per international standards. There is the lack of authenticity in flavours of all the cuisines
Stayed 4 nights in Apr 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service
Poor service overall. Property is short staffed. I had to pay people to setup our tables or else they would be left stick and without cups/utensils. Restaurants, snack bars were constantly running out of food. Snack bar only served burgers and chicken fingers, but never actually had chicken fingers. Mexican themed night ran out of tacos and guacamole but 7pm. Restaurant staff never smiled and were clearly overwhelmed. You need to be pool side at 6:40 am in order to reserve 2-3 pool chairs. By day 2, we were only able to get a restaurant reservation for our 4th night there. I have booked Expedia VIP properties in the past, but this is the first time it felt like a downgrade. The wait staff said the Expedia section isn't cleaned as often. Expedia members would get smaller cups for cocktails. The only benefit was the faster checkin. While this property photographs and is priced like a premium resort, don't waste your money.
Stayed 5 nights in Apr 2025

8/10 Good

Eralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

4/10 Poor

Joanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Booked all inclusive for a night and then all kitchens closed when we arrived at 11pm. Couldn’t get a single thing to eat. Asked for an hour late check out and they would not accommodate.
Stayed 1 night in Apr 2025

10/10 Excellent

Micheaux

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Krystel from Expedia made my husband birthday extra special! She checked-in with us dailty to see if she could be of any assistance,she sent complimentary wine and treats, she also assisted us with reservations for our family dining experiences. She was amazing with guiding us through our vacation and making sure we used all the amenities offered to us! She was ANAZING! It was my second time visiting Royalton Splash. This time we brought our kids for Springbreak & it did not disappoint. The staff was awesome. My kids loved the waterpark, MJ show, foam pool party, & everything in between. The food was great with awesome selections and dining restaurants. They do try to get you to do a breakfast to introduce their loyalty program, which alot of ppl was attending to get free gifts to use at the resort however we opted not to attend. Just wanted to spend all of our vacation enjoying the resort
Stayed 4 nights in Apr 2025

10/10 Excellent

leia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it !
Stayed 6 nights in Apr 2025

2/10 Terrible

Kinza

Traveled with family and small children
Disliked: Cleanliness, staff & service
We just got back from the resort as a group of 12 (6 adults, 6 kids). While the amenities were promising, the customer service was incredibly disappointing. Check-in took nearly 2 hours with minimal staff support. Our room was missing a sofa bed we had booked and we were given an uncomfortable rollaway instead, wasting most of our first day dealing with this issue. The next day, we discovered our room had ants — they even got in our kids’ diapers. We weren’t moved until 4 PM. At checkout, despite having a late checkout granted, we were unexpectedly being $35 and told to carry our own luggage, even with two small kids and a stroller. Others in our group weren’t treated the same, raising concerns about fairness. Staff were unprofessional, unhelpful, and at times rude. The whole experience left us feeling unwelcome and questioning the consistency — or possible bias — in how guests are treated. We won’t be returning or recommending this place.
Stayed 6 nights in Apr 2025

8/10 Good

Daxin, stouffville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is still a recently built property maybe 2-3 years old, therefore still relatively new. It is in a remote area of the town and not much around. The beach just not swimmable, do not expect like the other area of Cancun or the Caribbean. Staff and service are great but expect to wait for your services eg. food and room services. Restaurants are must prebook with reservations which was a challenge and fight for a table, we learned the hard way. Chairs by the pools are very hard to come by, you must be there by 6AM to mark your spot or else you will fight for a chair again. Doors are not soundproof therefore kids and teenagers running yelling around after 11PM will keep you sleepless. Other than that not bad, pick your poison.
Stayed 5 nights in Apr 2025

6/10 Okay

krista

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rooms are nice was very happy with our room Diamond club gets priority over dining.. hard to get a timeslot .. Sports bar didn’t have full menu 3 times we were there Staff not all very friendly ..
Stayed 5 nights in Apr 2025

8/10 Good

Dominika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great resort but the food was not great. Stayed at Royalton Cancun in the past and found that resort to be much better.
Stayed 6 nights in Apr 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory
Stayed 4 nights in Apr 2025