Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property
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Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | Premium bedding, down comforters, free minibar, in-room safe
Meeting facility
Premium bedding, down comforters, free minibar, in-room safe
Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | Premium bedding, down comforters, free minibar, in-room safe
12 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • All inclusive
  • Breakfast included
  • Room service
$273
includes taxes & fees
Sep 17 - Sep 18

Explore the area

View in a map
Carretera Federal 307, Puerto Morelos, QROO, 77712
  • Moon Palace Golf Club
    ‪15 min drive‬
  • Petempich Bay
    ‪23 min drive‬
  • Puerto Morelos Town Square
    ‪25 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Luxury Junior Suite Swim Out

7.8 out of 10
Good
(31 reviews)
  • 548 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

Two Bedroom Luxury Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 1089 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

  • 1096 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Swim Out Diamond Club

8.4 out of 10
Very good
(5 reviews)
  • 548 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

Luxury Junior Suite Ocean View

8.0 out of 10
Very good
(30 reviews)
  • 548 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • 5205 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Luxury Junior Suite Ocean Front

7.2 out of 10
Good
(29 reviews)
  • 548 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

Luxury Junior Suite Ocean Front Diamond Club

7.0 out of 10
Good
(2 reviews)
  • 548 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

7.2 out of 10
Good
(7 reviews)
  • 548 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi

7.8 out of 10
Good
(31 reviews)
  • 548 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

  • 3437 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Ocean Front Swim Out Diamond Club

8.8 out of 10
Excellent
(5 reviews)
  • 548 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

10.0 out of 10
Exceptional
(2 reviews)
  • 994 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

  • 548 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

8.0 out of 10
Very good
(1 review)
  • 1096 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

Luxury Junior Suite

8.0 out of 10
Very good
(102 reviews)
  • 544 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5-star Puerto Morelos property walkable to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Catch some rays at the beach or spend the day relaxing at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 1005 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Plasma televisions come with premium cable channels. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 12 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 3 swim-up bars, and 8 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Beaux Arts property also offers a complimentary water park, a complimentary children's club, and a children's pool.

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.
Gourmet Marche - This buffet restaurant serves breakfast, lunch, and dinner.
Agave - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Hunter Steak House - This restaurant serves dinner only. Open daily.
Grazie Italian Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Ma Maison - This restaurant specializes in French cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 8 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Ma Maison

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 4.06 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Reviews

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

8.0

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1030 out of 2202 reviews
Rating 8 - Good. 523 out of 2202 reviews
Rating 6 - Okay. 289 out of 2202 reviews
Rating 4 - Poor. 169 out of 2202 reviews
Rating 2 - Terrible. 191 out of 2202 reviews

Reviews

4/10 Poor

Tatiana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Was assigned a concierge upon arrival to assist with booking restaurants. He would answer hours later. I mentioned it to him, he apologized but nothing was done about it. The food was not that great and they were definitely short staffed at the pool bars. One bartender to assist everyone and those poor men were truly working their behinds off. Jorge at the swim up bar was EXCELLENT and deserves a raise! Other than that I would not recommend nor will I return.
Stayed 5 nights in Jun 2025

8/10 Good

Kolbi

Stayed 5 nights in Jun 2025

8/10 Good

Gabriela Salcedo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

6/10 Okay

Amanda

Traveled with family
Liked: Amenities
The hotel is beautiful. Did not get to go into the ocean bc of seaweed which I understand can’t be helped. Staff 10/10 and amenities 10/10 and drinks 10/10. Food 3/10 and room was 3/10. Stayed in the Junior suite with balcony Jacuzzi. The room had a very bad mildew smell. The hot water did not work in the bathtub. Check in was at 3PM did not get a room until 4:15PM. The buffet for dinner was very disappointing. Bland and no seasoning. The breakfast buffet was very good. Food trucks were better than most of the restaurants. The spa is 10/10. Again staff was amazing only time I caught an attitude was with one lady working in the coffee shop. Overall I still made the best of it but likely won’t be coming back.
Agave
Mayan dinner
Hunter steakhouse
Italian
Stayed 5 nights in Jun 2025

10/10 Excellent

Joseph

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not being able to swim after 7pm
Stayed 5 nights in Jun 2025

10/10 Excellent

Melany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Jazmín

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Jacqueline

Stayed 5 nights in Jun 2025

8/10 Good

Altaf

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Royalton Splash Riviera Cancun was overall fantastic, with many highlights that made our vacation memorable. The buffet was absolutely massive, offering an incredible variety of excellent food that catered to every taste. The specialty restaurants were a delight, with Zen Teppanyaki being the jewel of the crown. Chef Hugo was the star of the show, delivering an unforgettable dining experience with his skill and charisma. The staff truly elevated our stay, with special thanks to Cesar Eslava and Mario Mariles, who went above and beyond to ensure we had everything we needed. Their warmth and attentiveness made us feel so welcome. Most of the team we encountered worked with genuine smiles and a commitment to great service. However, our experience was marred by significant issues with room service and the fridge stocking department, both of which desperately need a management overhaul and better staff training. The room floors were consistently dirty and never properly mopped, which was disappointing. The fridge was inconsistently stocked, often lacking enough water bottles and chocolate milk for our child, which felt stingy and frustrating. Despite these drawbacks, the resort’s strengths made our stay enjoyable, and we’d return with hopes that these issues are addressed. Thank you to the staff who made our trip special!
Stayed 6 nights in Jun 2025

4/10 Poor

Iris Noemi

Disliked: Staff & service
Other
Stayed 5 nights in Jun 2025

10/10 Excellent

Eddy Andy Marin

Traveled with family
Liked: Amenities, property conditions & facilities
Need more variety of food in the Buffet
Stayed 4 nights in Jun 2025

8/10 Good

Jesus

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pros: The hotel is very well organized, structurally. The kid's areas are very very good, the splash is great. The pools are really nice and clean. Bars everywhere. The specialty restaurants are great, good quality food and presentation. Nice ocean views. Waiter Ruben, at the buffet, was the only real helpful person I saw in 8 days. Sports Bar fish sticks great (but very slow services). Cons: No food variety at the buffet. Long lines for the eggs. Not friendly or helpful staff. Room service never on time, never the right order. Not enough high chairs for the babies. Bowling is not free, it's $60,00 per hour. Jumping place, NOT free. Huge line for pizza. It's just like if the hotel was not design to hold that many guests. ______________________________ Overall, and as I went for the kids and they had a very great time, I would go agian.
Stayed 7 nights in May 2025

10/10 Excellent

Raad

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
liked the room, swimming pools, restaurants, all workers nice and friendly, variety of food at the buffet , fresh fruit and vegetable juices.

2/10 Terrible

Claston

Traveled with family
Disliked: Amenities
This was, without question, the worst vacation I’ve ever had — and sadly, my last attempt with the Royalton brand after giving it far too many chances (at least 9 combined stays between Jamaica and Mexico). This time was the final straw. Nothing works. Let me repeat that: NOTHING WORKS. From the moment I arrived, it was a complete disaster. The bathroom sink and shower water backed up daily, leaving the room smelling awful. The room itself? A total wreck — dirty, run-down, and clearly neglected. I’ve seen better conditions in budget motels. The water park was a joke — the slides didn’t work, and there were no signs or apologies, just disappointment. Even the ice cream ran out, and somehow they ran out of food on multiple occasions. How does an all-inclusive resort run out of food?Trying to get a reservation for the restaurants? Good luck. I couldn’t get into a single one. The concierge told me he secured a reservation — I show up, and of course, nothing. Just another example of the total disorganization and complete lack of accountability. The staff was unfriendly, dismissive, and unhelpful. Customer service was non-existent. I felt like I was bothering them anytime I asked for even the most basic things. One night, I was literally sitting at the bar mid-drink when they just shut the lights off without warning. That about sums it up — abrupt, rude, and clueless.
Stayed 3 nights in Jun 2025

10/10 Excellent

Anita

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
El hotel es increíble y el servicio de expedía excelente recomendado 100%.
Stayed 3 nights in Jun 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was extremely clean and staffed very well. The amount of restaurants is amazing. So much to choose from. Check in was a breeze and the staff went above and beyond, especially Abraham who went out of his way to check on us daily and provided beyond exceptional service
Stayed 5 nights in Jun 2025

6/10 Okay

Winnie Wai Lee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This might be a good resort for first timers in Cancun but if you've visited others, their offerings and services are subpar compared with others. The resort is fairly new and I can see the appeal for families with young children as there are huge water slides and pool areas geared towards them. The check-in process took very long despite doing the online pre-check-in prior to arrival. We didn't get to try all the restaurants, but the ones we did were just ok. The buffet was a bit disappointing and lacked variety. A lot of vegetables and rice, not a lot of proteins. They have a few made to order stations for burgers, tacos, pasta, etc. but you'd have to wait in line. The best meal we had was in the Cave. Very cool ambiance. Highly recommend. The Italian, brazilian steakhouse, and teppanyaki were all just ok. We tried to go to the Sportsbar but they warned us the food would take an hour despite it not being crowded midday so we opt to skip. There's also a food truck by the pools but there's always a long line as well and they kept running out of food. The drinks lacked alcohol, mainly juice. They couldn't figure out a margarita on the rocks and kept giving us frozen margaritas with ice chunks in it until we finally gave up asking and just switched to wine instead. Service was also inconsistent. Some staff members were great and super helpful while others were mediocre. The rooms were spacious and clean.
Stayed 4 nights in Jun 2025

10/10 Excellent

Hayfa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean, room staff and all restaurants and the buffet staff were very friendly and helpful . Good shows, beautiful views. Thank you all
Stayed 7 nights in Jun 2025

6/10 Okay

debbie

Traveled with family
Liked: Amenities, property conditions & facilities
Natalia for Expedia was amazing. She helped me with a few incidents that happened. They told me they were gonna upgrade my room and I said OK but I had an ocean view Jacuzzi and they upgraded me to diamond club without the privilege of having a diamond club. So actually, it was not an upgrade cause I did not have ocean front I had ocean view. Also, I had three days I was calling to ask for a bar soap and never got it until I had to ask multiple people, but Natalie from Expedia got it done and do not do the timeshares that they give you there. It’s not worth it they are an fraudand the food is not that good at all. Also, they don’t tell you they do have alligators coming to the beach.
Stayed 4 nights in Jun 2025

2/10 Terrible

Jissett

Stayed 3 nights in Jun 2025

10/10 Excellent

Taylor

Stayed 7 nights in Jun 2025

8/10 Good

MUNTHER, wbloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for kids
Stayed 7 nights in Jun 2025

4/10 Poor

Ebony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Slow service, limited food options
Stayed 4 nights in Jun 2025

10/10 Excellent

Raul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This properties it’s excelllent
Stayed 5 nights in May 2025

10/10 Excellent

Alyson

Stayed 6 nights in May 2025