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Riviera del Sol

3.5 star property

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Lobby sitting area
Interior detail
Lobby sitting area
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
1a. Avenida norte y calle 30 norte, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Mamitas Beach
    ‪3 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard King

Standard King | 1 bedroom, in-room safe, free cribs/infant beds, free WiFi

Standard King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

1 bedroom, in-room safe, free cribs/infant beds, free WiFi

Superior King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, free cribs/infant beds, free WiFi

Deluxe Double Room

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, free cribs/infant beds, free WiFi

Standard Double Room

  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard With Garden View

1 bedroom, in-room safe, free cribs/infant beds, free WiFi

Room Standard With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

1 bedroom, in-room safe, free cribs/infant beds, free WiFi

Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

Private kitchen

Room Superior With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

1 bedroom, in-room safe, free cribs/infant beds, free WiFi

Room Standard

  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

Riviera del Sol

3.5-star hotel in Downtown Playa del Carmen
An outdoor pool, a restaurant, and a children's pool are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include concierge services, a library, and tour/ticket assistance.
Riviera del Sol offers 23 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies. LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Riviera del Sol features an outdoor pool and a children's pool. The hotel offers a restaurant. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This Colonial hotel also offers a library, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Riviera del Sol has designated areas for smoking.

A complimentary manager's reception is offered each day.
Riviera del Sol has a restaurant on site.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 for adults and USD 7 for children
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Riviera Sol
Riviera Sol Hotel
Riviera Sol Hotel Playa del Carmen
Riviera Sol Playa del Carmen
Sol Riviera
Hotel Riviera Del Sol Riviera Maya/Playa Del Carmen, Mexico
Riviera Del Sol Hotel
Riviera Del Sol Playa Carmen
Riviera del Sol Hotel
Riviera del Sol Playa del Carmen
Riviera del Sol Hotel Playa del Carmen

Riviera del Sol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 516 out of 843 reviews
Rating 8 - Good. 245 out of 843 reviews
Rating 6 - Okay. 52 out of 843 reviews
Rating 4 - Poor. 12 out of 843 reviews
Rating 2 - Terrible. 18 out of 843 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Traveled with partner
It was OK. Not great. Not terrible. Good location. Loud bar at night. Staff at Front desk were very nice. Needs some updating.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 2 nights in Mar 2025

8/10 Good

Youping

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice location and good receptionist
Stayed 3 nights in Mar 2025

10/10 Excellent

Konrad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time at this hotel and would definitely go back in the future.
Stayed 5 nights in Feb 2025

4/10 Poor

Roxana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is outdated. Close to the beach and to 5ta Avenida.
Stayed 3 nights in Feb 2025

10/10 Excellent

PETER, NEW BRAUNFELS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little pool area and great breakfast opportunity.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Cute hotel. Very clean and comfortable. Linen looks a little worn but were clean and meet our needs for the one night we stayed.
Stayed 1 night in Feb 2025

10/10 Excellent

mathilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy my time there
Stayed 4 nights in Feb 2025

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place!!!!

The rooms are beautifully decorated and very clean. The breakfasts are yummy. The pool area is inviting and lush. I loved swimming in the pool listening to the birds! The staff are very friendly and helpful. The location is close to the beach and the nicer section of the city. I would recommend!
Stayed 2 nights in Feb 2025

6/10 Okay

Benjamin

Traveled with family and small children, Traveled with partner
Liked: Cleanliness
Great location but very noisy due to echo in the building
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Traveled with family and small children
Liked: Cleanliness, staff & service
Nice place to stay and conveniently located.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jacklyn

Stayed 5 nights in Dec 2024

4/10 Poor

Anton

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We have been going there as a family for the last 15 years on and off. Before Covid, we stayed there around 5 times. This was our first time after Covid. The place has completely fell a part. Pros…. Rooms are big. Fits two queen size beds. Rooms have balconies. Shower has good pressure (very important, especially after full day at the beach), and we always had hot water. Very centrally located. Convenient to many restaurants, Mamitas beach (one block), bars, and basic trinkets shopping. Cons Before Covid, the staff was a bit more professional, helpful, had European charm. Today, Staff at the front desk are completely LOST, especially the lady at the night shift. Completely useless. Anything you ask her outside of a key, she doesn’t know how to do. TV has one English Channel, mattress is not existing. Bathroom has two self made ventilations to prevent mold. One is the actual bathroom door that has been cut up, and the second is an angled plexiglass that leads to the hallway. In both variations, you actually know what the person is doing while waking through the hallway to your room. Very disturbing and unpleasant. Beach towels that the hotels provides (if you ask) are soooo old and dirty it’s embarrassing. Rooms have no phone, so you can’t even call downstairs to ask for anything. Hotel is located right next to 3 bars/restaurants that close around 3am on the weekend and around 1:30am or so on weekday. Good luck falling a sleep 3 star hotel with 2 star service!!!
Stayed 9 nights in Dec 2024

10/10 Excellent

Enrique, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful. Very clean with special touches. Elena and Acu were extremely nice and helpful. We will definitely be back
Stayed 2 nights in Dec 2024

10/10 Excellent

Efren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Anastacio

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2024

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to place in Playa Del Carmen. Great location, great staff and reasonably priced. Two thumbs up.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gear for a quick stay

Awesome for the price. Comfortable bed and big clean room. AC was cool and ceilings fans was a great addition. Only complaint is the the walls are extremely thin and you can hear everything like is inside your room.
Stayed 3 nights in Oct 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Sarah

Stayed 7 nights in Sep 2024

6/10 Okay

Ana

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was a nice place but mattress was super firm and my sheets had a smeared of poop. It was disgusting. The staff was really nice.
Stayed 1 night in Oct 2024

10/10 Excellent

cheryl, stowe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice older property. Friendly employees, nice room, great tv in the room, very safe, short block to 5th Avenue and an ok pool. No real negatives.
Stayed 2 nights in Sep 2024

10/10 Excellent

Casey Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose his property because it had a lot of authentic Mexican culture qualities. The staff was super friendly there was no sales pressure from anyone. It’s still very close to the nightlife so there is some residual noise but not nearly as bad as other properties. Overall this place is wonderful and very close to everything downtown we would definitely recommend staying here.
Stayed 7 nights in Sep 2024