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Hotel Boutique Kinta Kan - Adults Only

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Boutique Kinta Kan - Adults Only

On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
Front of property
Panoramic Room, 1 King Bed, Beachfront | Laptop workspace, blackout drapes, iron/ironing board, free WiFi
Dining

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle 2 Norte, entre Calle Quinta Avenida Zona, Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    1 min walk
  • Las Hijas de la Tostada
    1 min walk
  • ADO Tourist Terminal Playa del Carmen
    2 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    8 min walk

Room options

View all photos for Superior Condo

Superior Condo | View from room

Superior Condo

  • 969 sq ft
  • Beach view
  • Sleeps 6
  • 1 King Bed and 3 Queen Beds

View all photos for Panoramic Room, 1 King Bed, Beachfront

Panoramic Room, 1 King Bed, Beachfront | View from room

Panoramic Room, 1 King Bed, Beachfront

  • 269 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, Pool View

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Comfort Room, Patio

Comfort Room, Patio | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Comfort Room, Patio

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Patio

Standard Room, 1 Queen Bed, Patio | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Patio

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Room, 2 Queen Beds, Beachfront

Panoramic Room, 2 Queen Beds, Beachfront | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Panoramic Room, 2 Queen Beds, Beachfront

  • 269 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Boutique Kinta Kan - Adults Only

3.5-star hotel in Downtown Playa del Carmen
When you stay at this beach hotel you can enjoy sun loungers and free beach club on site.
Hotel Boutique Kinta Kan - Adults Only offers 37 air-conditioned accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. 43-inch flat-screen televisions come with Netflix.

Bathrooms include showers with rainfall showerheads. This Playa del Carmen hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers an outdoor pool, a terrace, and multilingual staff. Concierge services and wedding services can be provided.

Hotel Boutique Kinta Kan - Adults Only is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Hotel Boutique Kinta Kan - Adults Only has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 200 to 250 per person
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Free beach club
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV
  • Netflix
  • Streaming services

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 250 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

B & B Popol Vuh
B & B Popol Vuh Playa del Carmen
Popol Vuh Playa del Carmen
Popol Vuh B&B Playa del Carmen
Popol Vuh B&B
Bed And Breakfast Popol Vuh
b&b Popol Vuh Hotel Playa Del Carmen
Popol Vuh Playa Del Carmen
Popol Vuh Hotel Boutique Bed & breakfast
Popol Vuh Hotel Boutique Bed & breakfast Playa del Carmen
Popol Vuh Hotel Boutique Playa del Carmen
Popol Vuh
B B Popol Vuh
Hotel Boutique Kinta Kan
Popol Vuh Hotel Boutique
Kinta Kan Adults Only Carmen
Hotel Boutique Kinta Kan Adults Only
Hotel Boutique Kinta Kan - Adults Only Hotel
Hotel Boutique Kinta Kan - Adults Only Playa del Carmen

Hotel Boutique Kinta Kan - Adults Only Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 65 out of 229 reviews" "
Rating 8 - Good. 68 out of 229 reviews" "
Rating 6 - Okay. 40 out of 229 reviews" "
Rating 4 - Poor. 23 out of 229 reviews" "
Rating 2 - Terrible. 33 out of 229 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Fernando L

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were unprepared for this particular place. The hotel Kinta Kan has some nice photos and as for rooms with a beachfront view there it was blah. This hotel may have been pretty nice at one point in time but is now like many of its neighbors in a row of beachfront hotels that either are abandoned or under minimal renovation. This place is in bad shape. Looked like there were a few former bars in the pool area and lobby but now just decorative. pool needs repairing and there are dangerous rusty grates around the day beds that we tripped over several times not to mention that the beds were moldy because they don’t take them in when it rains. They did on occasion store other mattresses behind the pool bar thrown behind like a pile of trash. The main bar located under the 7 beachfront rooms that don’t have balconies but actually just a railing in front of sliding doors serves the whole establishment and at night is locked down with rusty gates!!!!!! The room and toilet were so so but dusty with a dirty toilet that never flushed and they did nothing about it. At the end of our stay there were heavily rainstorms and the roof leaked like a sieve as well as the shower leaking on to the floor so much we had to set up towel dams. If you were hoping for any peace it will never happen because the bar music begins at 11 am continuing until six pm but augmented and competes with loud drunk groups playing every kind of music on the beach all night long often right under your window.
Stayed 13 nights in Aug 2024

8/10 Good

malenna

Traveled with family
Liked: Cleanliness, staff & service
It is a very quiet property for relax. Order food at beach before 6pm, drinks and food good. Access to beach close at 6pm but you can go thru main door. Does not have refrigerator, hair dryer and needs more maintenance or a good handyman
Stayed 3 nights in Aug 2024

8/10 Good

Rocsana Neto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved kinta kan boutique. The staff was very helpful and amicable. They were always there to support us and listen. The boutique has a great location . The beach is right in front, the swimming pool is awesome and the hotel is very near restaurants ,stores and public transportation. My room door had a problem and staff was efficient to help me change rooms. In general i really enjoy my stay and would recomend kinta kan. My friend and i went on a slow season , this past July, so the place was quiet and relaxing and staff had more time to connect and offer great ideas about places to visit.
Stayed 8 nights in Jul 2024

6/10 Okay

Lu, San francisco

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great potential, but the owner does not cate, does not listen. Una tristeza. I could make a list, after working for 24 years in tourism in Brasil, but I fell that it is a waste of time, triste.
Stayed 5 nights in Jul 2024

2/10 Terrible

jalexsa

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property looks nothing like the pictures online. Those were the original pictures. When the property opened up, the properties run down rusted. The rooms need to be painted. A lot of water damage. The only thing the bed was very comfortable. The shower when you turn it on spills onto the bathroom floor. There's no seals on the shower doors to keep the water in the shower. Shower heads are clogged so only a couple of the holes would project water very strongly. Ask for a better room. When the property manager brought me to see it, it looked the same. No better. When I asked for an upgrade they showed me the upgrade room and it was leaking water onto the bed when they showed me. So definitely do not get the upgraded rooms because maintenance needs to be done
Stayed 5 nights in Jun 2024

2/10 Terrible

Juan

Hotel Boutique Kinta Kan - Adults Only] [Hotel Address] [City, State, Zip Code] Subject: Refund Request for Unsatisfactory Stay Dear [Hotel Manager/Hotel Management Team], I hope this message finds you well. I am writing to express my disappointment regarding my recent stay at Hotel Boutique Kinta Kan in Playa del Carmen, Quintana Roo. While there were aspects of my stay that I thoroughly enjoyed, unfortunately, there were significant issues that greatly impacted my overall experience. First and foremost, I would like to acknowledge that the room I stayed in and the amenities provided were as described and listed on the website. I appreciated the comfortable accommodations, access to the pool, and especially the beach amenities such as tables, chairs, and umbrellas. The hotel's location proved to be convenient, allowing easy access to the beach, local restaurants, and entertainment along La Quinta Avenida. Additionally, the proximity to the ferry for Cozumel and the ADO bus station facilitated our travels to Cancun and to and from the airport. The beach bar with lounge chairs, swings, and beds added a fun and enjoyable element to our beach experience. However, the most significant issue I encountered during my stay was the malfunctioning TV in my room. Despite promptly notifying the staff upon check-in, the issue persisted throughout my four-day stay. Despite assurances from the staff that it would be promptly fixed, the problem was never addressed. Additionally, several
Stayed 3 nights in May 2024

2/10 Terrible

Anallely

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible all around and i am being denied a refund due to the lack of communication of this property. Completely unfair. When property is false advertising and has no regard to the customer, safety and security.
Stayed 7 nights in May 2024

10/10 Excellent

bobbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel, walking distance to most areas. Food, shopping, ferry, and tours. Everyone was great, it was quiet, clean, safe and most of all great beach access!!! Looking forward to my next holiday here..
Stayed 7 nights in Apr 2024

10/10 Excellent

Katrien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & beachclub, near busstation and 5ta Avenida. Really loved the pool area and staff. Room was simple but convenient and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place , Nice pool and wonderful staff, private Beach and great beach clubhouse
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael, Grand Rapids

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right on the ocean two things I would’ve liked is if I had a refrigerator in my room and that there was at least a place to get water bottles, other than going to the store and buying it
Stayed 7 nights in Mar 2024

8/10 Good

Fabiola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it all
Stayed 4 nights in Mar 2024

10/10 Excellent

Jeimi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

2/10 Terrible

Cynthia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel and outside areas are in horrible condition.. pictures on the website are at least 15 years old.the room was in need of repairs due to deferred maintenance. False advertising to say the least.There was no restaurant -the room was across the street all the pictures are lies. Now the room was BAD Missing tiles in the shower, toilet paper holder was torn off the wall, the “rain shower head” was broke so the water poured from the broken plastic like a 1” garden hose, the mirror was broken and hanging loose off the wall. There was visible black mold on the walls and ceiling even with a dehumidifier running the beds were WET with moisture and smelled of mold and mildew. Like a gross basement. I have asthma so I immediately complained to management that it was a major health hazard for me to stay in that room. He agreed and said the room should be repaired before renting it out again. He asked the owner if we could be moved due to my health. Owner said NO he doesn’t care about me, my health or Expedia!! To move across the hall same room and issues for $600 more. Which I refused to do. We stayed out of the room except to sleep and I still ended up with an upper respiratory infection which ruined my vacation requiring medication and staying out of the sun!! The staff cared and was excellent.
Stayed 8 nights in Jan 2024

6/10 Okay

Elia

The wifi was slow. We got room 106 by the beach and the kitchen so the noise started at 7 am. The coffee was not good. But overall not bad since it has beach club amenities.
Stayed 4 nights in Mar 2024

6/10 Okay

Beata

Disliked: Property conditions & facilities
I chose this property because of the location. Right on the beach. My room had great views. Reason for booking. The reviews were very conflicting and I understand why. Parts of the place are run down and despretly need attention. My room was overlooking the beach but there was so much wrong with it. The safe was broken and didn't lock. The sliding patio door didn't lock. The sheets didn't appear crisp white and had permanent stains on them. The window was very dirty. I was concerned because the safe and door clearly were tampered with. I travel alone and didn't feel safe. I was placed in another room once I asked. I appreciated this aspect. Thank you. The pool water looked like it needed some care. The staff were just doing their thing. Front dest staff was great. Beach aera. Noone ever came to take my order. I always had to go ask, but they were friendly about it. I understand that not all things can be updated all the time. I understand that this is on the lower spectrum but location is the attraction. What i don't understand is those simple things that can be done with regular maintenance. Remove the broken safe out of the room. Fix the locks, don't use stained sheets. Wash the windows, at least inside. Fix the awful broken curtains. That would make a difference. These are simple little things that are ignored but make such a difference. They don't take much effort. If you can overlook these things, stay here for the location.
Stayed 5 nights in Feb 2024

8/10 Good

jaime

Stayed 3 nights in Feb 2024

2/10 Terrible

Ruben

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was horrible!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location..staff are friendly and helpful..great same day discount on Expedia for Ocen view.
Stayed 1 night in Feb 2024

8/10 Good

Enoch

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the fact that a couple people had put the Pool chairs farther back by my door so it's hard for me to walk past them to get to my pool room. But the staff came along to next day and moved the chair. So it wouldn't be that way for a long time. I was gonna let that. Let me have a bad experience because I'm on vacation. I really like the hotel and I like the people. You couldn't ask for anything else. It was close to the beach. The pool was right at my front door I will be back.
Stayed 4 nights in Feb 2024

4/10 Poor

Rolf

Disliked: Cleanliness, staff & service, property conditions & facilities
This place sucks you in with nice pictures and reviews, yet when you book the "standard room" it turns out to be across the street in another hotel. When we got there we were immediately told our room was nice but we should consider upgrading to the hotel I thought we had booked for a mere doubling of the price. We declined and the room we got was under 100 sq ft with no space except for the bed. No room or space for luggage, no furniture and totally depressing. Of course no cancellation either. As the door also didn't lock, we got the adjacent room which was a bit bigger but also no chair, table , furniture or normal amenities. Also, our back window looked out on a concrete wall 2 ft away, the front to the common area and room access. Unfortunately, it didn't lock. The room door had cheap loose push button lock, no deadbolts or security feature, and the place felt insecure. Also, virtually no water flow in taps, horrible pillows, worn out room and beach towels and nasty perfumed toilet paper. On a brighter note, the staff did a good job cleaning the room, the air condition was new, quiet and worked well, the beach was great as were the recliners include in the cost. For what we paid there are many better options in town so I wont ever be back to this place.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good location
Overall we had a pleasant stay.. The pros- lovely small hotel with a charming pool and wonderful beach lounge chairs. Excellent location..Just steps away from the ADO bus terminal and 5th Ave. Walking distance to the ferry. The beach is one of the best in Playa Del Carmen with soft powder sand and crystal clear ocean. The staff was friendly and kind. Loved that it was adults only. Cons-This hotel owns a few rooms across the street which are not ocean front nor poolside. They resemble a very rustic hostel rather than a boutique hotel. Our room was very basic and had a straw roof. The noise level at night was unbelievable. Do not get conned into accepting these rooms. The next day we requested to be moved into the main hotel location and it was a 100% improvement. None of the rooms have a fridge, kettle, or hairdryer. It’s a real inconvenience if you stay for a long time.
Stayed 4 nights in Jan 2024

8/10 Good

Maritoni

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
I like that they change the linens & towels everyday. We left 2 pairs of shoes in the room when we checked out,they secured it & returned to us, very honest people. Location is very convenient for our group & our intention for this trip which is to explore around town by biking & walking. It is also a beachfront property which is amazing! The issue with the property were very small washroom/shower, poor water pressure, small breakfast servings.
Stayed 4 nights in Jan 2024

2/10 Terrible

priscilla

Traveled with partner
The pictures online and seeing the hotel in person is totally cat fish! They don’t have a big selection on alcohol. The location is okay and literally walking distance to the beach. On our last day we couldn’t even get inside our room. The doors are so old that the door knob got jabbed and couldn’t get it to open. We waited 45 mins outside our room. Manager was not helpful at all. The only option was the receptionist gave us a screw driver to remove the window screen and go through the window. Well my boyfriend has to go through the window to get in our room. Once he was in he couldn’t even open the door from the inside. After dealing with it, it finally opened. We slept in our room with no secure locks! I definitely don’t recommend this hotel at all if you’re looking for a nice clean relaxation.
Stayed 2 nights in Jan 2024

10/10 Excellent

Laurie Anne

Liked: Cleanliness, staff & service
Stayed 12 nights in Jan 2024