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Playa Maroma All Hotel

4.0 star property

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Photo gallery for Playa Maroma All Hotel

Private beach, white sand
4 bars/lounges, swim-up bar
Aerial view
Outdoor pool, pool umbrellas, sun loungers
7 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Housekeeping
  • Spa

Explore the area

Map
Carr Fed 307 Chetumal Pto Juarez km306, Playa del Carmen, QROO, 77710
  • Maroma Beach
    ‪2 min drive‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Paradise Beach
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Premium Room

1 bedroom, free minibar, in-room safe, desk

Premium Room

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe

Premium Deluxe | View from room

Premium Deluxe

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room Single

View from room

Premium Room Single

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Privileged Superior

Privileged Superior | 1 bedroom, free minibar, in-room safe, desk

Privileged Superior

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

  • Sleeps 2
  • 1 King Bed

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About this property

Playa Maroma All Hotel

4-star property in Maroma
Catch some rays on Playa Maroma All Hotel's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Playa Maroma All Hotel offers 407 air-conditioned accommodations with free minibar items and safes. 36-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the property include a private beach, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Playa Maroma All Hotel is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Playa Maroma All Hotel like a complimentary children's club and an outdoor pool.

Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a swim-up bar. Wireless Internet access is complimentary. This all-inclusive property also offers a steam room, a fitness center, and a garden. Onsite self parking and valet parking are complimentary.

Playa Maroma All Hotel has designated areas for smoking.

El Pajarito - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Adelita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Grill - Onsite theme restaurant.
Ayami - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Ayami
  • El Pajarito
  • Grill
  • Toscana

Things to do

  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Catalonia Playa Maroma All Inclusive All-inclusive property
Catalonia Playa Maroma All Inclusive Playa del Carmen
Catalonia oma Inclusive inclu
Maroma All Inclusive Carmen
Catalonia Playa Maroma All Inclusive
Playa Maroma All Hotel Playa del Carmen
Playa Maroma All Hotel All-inclusive property
Playa Maroma All Hotel All-inclusive property Playa del Carmen

Playa Maroma All Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 313 out of 733 reviews
Rating 8 - Good. 220 out of 733 reviews
Rating 6 - Okay. 97 out of 733 reviews
Rating 4 - Poor. 60 out of 733 reviews
Rating 2 - Terrible. 43 out of 733 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher Raymond

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t have words to describe how much I loved it!
Stayed 5 nights in Apr 2023

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Magdalena

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Food was amazing!
Stayed 6 nights in Feb 2023

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all I was very pleased with our stay. Staff was very friendly and helpful. I think my bed was missing a leg but it still served it’s purpose. I wish that all the restaurants were open when we went as it cut our dining experience short. Really bummed they tried to fancy up the Mexican restaurant, I wish it could have been more local and true to its roots. Overall, I’d recommend.

8/10 Good

Fred and Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the jungle feel and animals. Great service and atmosphere. Food was good. More professional entertainment would be appreciated.
Stayed 7 nights in Feb 2023

10/10 Excellent

Margot Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property, green and peaceful. I love the walk from the lobby area to the beach. It is like walking in the park. The beach is gorgeous and clean. I love the hotel and the grounds around the buildings are beautifully landscaped and meticulously kept. The pool is so very nice. The food is great and the people who serve it hard-working and lovely. I also enjoyed the daily entertainment, especially the Mexican show on Sundays. I loved my daily walks along the beach - the turquoise and green ocean is gorgeous!
Stayed 8 nights in Feb 2023

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was beautiful, very unique and organic
Stayed 3 nights in Feb 2023

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service
Disliked: Amenities

8/10 Good

Erica Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures posted online match the property. I would come back an stay here. Only thing I did not like was you had to make reservations for dinner. Every time I tried nothing was available. So we only got to try 2 of the restaurants there but overall would come back.

8/10 Good

Rozalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Andrei, Philadelphia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall I was pretty happy with this hotel. The beach is nice, drinks are good, service is good, shows are also good. Area around is green and nice. Lots of animals. There is not much to do for kids. Hotel is relatively small, so walking is no bad. If you need to relax in a quiet place and good beach then this is a good place. If you need lots of entertainments then maybe its not the best place. Taxi from the lobby is $51 to the aiport. From the airpot to the hotel, if you get at the aiport between 60-85$. This is not a van, just a car. Pros: Nice area, wild animals around, food, beautiful beach, shows, drinks, cleaning. Things for improvement: - Food is good but pretty much the same every day - A/C is working but week. It needs constant running. If turned off for the day, then it takes forever to cool down the room - There been drinking ppl next to us making noise most of the night. Calling reception did not do anything. Had to call the guys ourselves - Would be nice to have a tub in the room. We had small babies and bathing wasn't an option.... but this is not a big deal.. and they are not going to redo the hotel now :) -

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Marsha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the size of the property, that it was not too big, and that each building was separate and set back. The walkway thru the jungle to the beach was magical!

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palm trees on beach

10/10 Excellent

Dylan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, small and quiet but still have stuff to do. The rooms are a little tired, but do the job. The pool and beach are amazing - one of the best beaches I’ve ever seen. The food and drinks were good. Service and staff where great. We will be back!

10/10 Excellent

Robert J, Chicago

Stayed 5 nights in Nov 2022

10/10 Excellent

Gabrielle Alysyn

Stayed 6 nights in Nov 2022

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was beautiful staff was friendly and helpful rooms were clean food was very good. A la carte Meals were available every night which were really good.
Stayed 7 nights in Nov 2022

8/10 Good

Tina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked cleanliness and how friendly and helpful staff were Didnt feel enough things to do on or close to property had to go long distancese to do things Buffett food same most days maybe change it up some
Stayed 7 nights in Oct 2022

10/10 Excellent

Paige

Stayed 6 nights in Oct 2022

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place exceeded all of my expectations! Definitely give it a try! Everyone was so nice and not pushy on anything. Take advantage of the all inclusive features. Definitely will be coming back.
Stayed 5 nights in Oct 2022

8/10 Good

Martyna

Stayed 8 nights in Sep 2022

10/10 Excellent

Hans

Stayed 3 nights in Sep 2022