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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Aerial view
Couples treatment rooms, body treatments, hot stone massages
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Quinta Avenida
    ‪3 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(50 reviews)
  • 263.18 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 263.18 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds

7.8 out of 10
Good
(8 reviews)
  • 425.18 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(53 reviews)
  • 425.18 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(44 reviews)
  • 425.18 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(9 reviews)
  • 425.18 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(73 reviews)
  • 519.91 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Oceanfront (Master)

  • 1020.55 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(10 reviews)
  • 561.67 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Premium Suite, 1 Bedroom, Oceanfront (Master)

  • 1057.02 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4-star hotel in Downtown Playa del Carmen

Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
Some rates at Wyndham Alltra Playa del Carmen Adults Only All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive features a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 3 bars/lounges. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. This beach hotel also offers a rooftop terrace, gift shops/newsstands, and tour/ticket assistance.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is a smoke-free property.

A complimentary manager's reception is offered each day.
Ventanas - This buffet restaurant specializes in international cuisine.
Zarape - This theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Bella - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Brasas - Onsite restaurant. Reservations are required. Open select days.
Off The Hook - Onsite sushi bar. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Wyndham Alltra Playa del Carmen Adults Only All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1504 out of 2628 reviews
Rating 8 - Good. 640 out of 2628 reviews
Rating 6 - Okay. 279 out of 2628 reviews
Rating 4 - Poor. 100 out of 2628 reviews
Rating 2 - Terrible. 105 out of 2628 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Francis Silvio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was beautiful. Very clean. Staff and service were great!
Stayed 7 nights in Apr 2025

10/10 Excellent

Rick Allen, St. Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very good to us here. The kids had a blast. I wish they had a pool with steps to get in and out of easier and I wish there was a way to limit people coming down to the pool at 6 and claiming chairs for the whole day. It was a super stay and you couldn't ask for a nicer staff.We will be back

10/10 Excellent

Darrick Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alma at the front desk is amazing! as alllll of the housekeeping, servers, etc etc. take care of them and they take excellent care of me!
Stayed 4 nights in Apr 2025

6/10 Okay

Erin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave this a three overall solely based on food and solicitations. We checked in late and had a rough travel day and were just looking to check in and they were trying to sell us on a room upgrade and other services clearly not reading our demeanor of being exhausted and then other staff members while at the pool trying to sell us on spa treatments. The food was also fair to say the least. Lacks variety buffet that is open for all three services was very underwhelming, steakhouse for dinner didn’t prepare the food the way the menu described. Had an average, but better meal and service at their Italian restaurant.
Stayed 4 nights in Apr 2025

8/10 Good

perla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love this place we stayed in a beach walk out room. room was great staff was super friendly. the food was not so great and now they charge for room service. other than that i love this place the view and close the 5th ave walking distance. i would stay here again
Stayed 3 nights in Apr 2025

10/10 Excellent

Carmon, Wasilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never stayed at an all inclusive before and definitely had my doubts. Well, this visit was a game changer. The resort was great! Great location. Dining options. Cleanliness. The spa was amazing (visited it twice-once with Raquel and second time with Sherry). The wait staff were friendly and funny, engaging. Thank you Pablo and Jesus. The food options were endless it seemed, very delicious and fresh. The entertainment team tirelessly to keep patrons moving and engaged but without pressure. Daniel, David, Carla and Angela … you guys made all the difference. I did not want to leave! I’m NEVER one to go to the same place twice, but Wyndham Alltra officially changes my view on that stance. Thank you, everyone for a wonderful time.
Stayed 9 nights in Apr 2025

10/10 Excellent

Elwyn Jan Biagtan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Great location, just steps from 5th Ave.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Mario

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 3 nights in Apr 2025

10/10 Excellent

ORLANDO

Stayed 4 nights in Apr 2025

10/10 Excellent

Evan

Stayed 7 nights in Apr 2025

10/10 Excellent

Min Jeong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

perla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort has a great location for seeing the 5th Avenue shopping area and restaurants. Great for singes, families, and couples.
Stayed 6 nights in Apr 2025

10/10 Excellent

Rohil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and we had the best time with some of the events. There's a great variety of food available, and the coffee is AMAZING!! Make sure you head out to the pool early to get a good spot, and make reservations early for some of the restaurants at the property. Take part in all the activities, and I promise you'll have the best time!
Stayed 3 nights in Apr 2025

10/10 Excellent

Philip Richard

Stayed 5 nights in Apr 2025

10/10 Excellent

Michael R

Traveled with family
Liked: Amenities
Staff were very pleasant and friendly. Lots of entertainment if you want it. Close to 5th avenue downtown for shopping. Food was great. I would definitely go back.
Stayed 5 nights in Apr 2025

8/10 Good

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good property, nice size, lovely staff, huge rooms, excellent food and beverage choices. The only slight was the often excessive noise around the whole pool area, not always necessary.
Stayed 5 nights in Apr 2025

8/10 Good

HEATHER

Stayed 4 nights in Apr 2025

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was wonderful. I think my overall experience in Mexico was tainted because I just constantly felt harassed by people wanting me to look in their shops or tip them constantly. It was just overwhelming and really darkenedmy experience.
Stayed 7 nights in Apr 2025

10/10 Excellent

Gianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort with very friendly, helpful staff, and great food. Had a very lovely time. There were always activities going on so there was something to do, and you can walk around the town at night. Just make sure u do your research on the extra costs the hotel may charge you because certain things aren’t included like: cabanas, lobster, certain wines, and room service for food. The beach is also very rocky, so don’t be expecting to swim out into the ocean. Overall amazing time!
Stayed 4 nights in Apr 2025

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service
The staff and food were excellent, and entertainment staff David and Ivan were especially fun. Best water aerobics ever. The seaweed stench was really unpleasant, the beach was even tinier than in website photos and saying that there were three pools was an exaggeration.
Stayed 4 nights in Apr 2025

6/10 Okay

Denae

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Room cleaning was hard to come by - usually want cleaned by the time we came back in the late afternoon or had to make a call to get our bed made. Alcohol was VERY portioned had to order multiple at a time to fill up a mug. Pool was filled with hair floating around . Food was not very good one of the worst I’ve had at a resort. No beach filled with seaweed that stunk up the room if you’re in a “ocean front” room. Staff was overall good not exceptional for the amount of money you pay. No smoking on the resort was a big downfall had to go on the street. Overall would not return
Stayed 7 nights in Apr 2025

10/10 Excellent

bertha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!
Stayed 3 nights in Apr 2025