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Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive

5.0 star property

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Exterior
Interior detail
Spa
TWO BEDROOM PRESIDENTIAL OVERWATER BUNGALOW | 1 bedroom, free minibar, desk, soundproofing
5 restaurants, international cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Pool
  • All inclusive
  • Bar

Explore the area

Map
Carretera Cancun Tulum, Km 55.3, Playa del Carmen, QROO, 77710
  • Maroma Beach
    ‪6 min walk‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪11 min drive‬
  • Tres Rios Ecopark
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for OVERWATER BUNGALOW

1 bedroom, free minibar, desk, soundproofing

OVERWATER BUNGALOW

  • 600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PALAFITOS ELITE OVERWATER BUNGALOW

1 bedroom, free minibar, desk, soundproofing

PALAFITOS ELITE OVERWATER BUNGALOW

  • 600 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive

5-star property in Maroma
Catch some rays on Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and complimentary bottled water. 55-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, NÁAY SPA. The spa is open daily.
Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. At Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 5 restaurants. Guests can unwind with a drink at one of the property's 6 bars/lounges. Wireless Internet access is complimentary. This Mediterranean property also offers a fitness center, a garden, and a terrace. Onsite uncovered self parking and uncovered valet parking are complimentary.

Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive has designated areas for smoking.

OVERWATER GRILL & WINE BA - Overlooking the ocean, this fine-dining restaurant specializes in international cuisine. Reservations are required.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Volleyball

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 5 restaurants
  • 6 bars/lounges

Restaurants on site

  • OVERWATER GRILL & WINE BA

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym
  • Kayaking
  • Personal motorized watercraft
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator

More

  • Banquet hall
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 105 out of 115 reviews
Rating 8 - Good. 4 out of 115 reviews
Rating 6 - Okay. 2 out of 115 reviews
Rating 4 - Poor. 4 out of 115 reviews
Rating 2 - Terrible. 0 out of 115 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ann Marie

Stayed 4 nights in Mar 2025

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
Stayed 4 nights in Mar 2025

10/10 Excellent

Nancy, New City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievably excellent. Best service ever.
Stayed 4 nights in Mar 2025

10/10 Excellent

Cynthia Daniels

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect@
Stayed 3 nights in Feb 2025

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to dislike about this place from the time you arrive until the time you car picks you up. The staff and facilities are second to non and I will return
Stayed 4 nights in Feb 2025

10/10 Excellent

Katina

Liked: Cleanliness, amenities, property conditions & facilities
I must say this was one of favorite trips! Always wanted to do this and just decided it was time. Can’t say enough about the accommodations, atmosphere, service, food, and friendly staff. The grounds people worked so hard everyday to keep it beautiful. Includes private airport shuttle to pristine Maroma Beach with access to your personal cabanas available with picnic lunch. Plus you have access to all restaurants, bars, and pools at adjacent sister property, El Dorado Maroma. Our bungalow included several glass bottom floors, stocked minibars, and anytime free room service for breakfast, lunch or dinner on your balcony (complete with private infinity pool, outdoor shower, lower deck with direct stair access to the beautiful blue water) and your personal butler to help with all reservations and requests. Completely pampered. Best EVER!
Stayed 3 nights in Feb 2025

10/10 Excellent

Ferida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute incredible experience to get away and be spoiled by wonderful people. The bungalows are beautiful and clean. The staff is very accommodating! Shout out to Alberto, Daniel and Janet who accommodated all of our needs and wants. The Palafitos restaurant hands down the best restaurant at Maroma Beach! The beach itself is serene and breathtaking. I can keep going on and on but I HIGHLY recommend you see it for yourself. Def worth it! Tip: book on Black Friday, travel Tuesday deal!
Stayed 5 nights in Feb 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peacefulness of the ocean right under your feet
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible experience

The over the water bungalows were incredible. The room was beautiful and the service was top notch. The staff was so friendly and so accommodating. It was the experience of a lifetime and it was made so much better by everyone and everything. Thank you
Stayed 3 nights in Feb 2025

10/10 Excellent

Yuri, orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best experience for your money in cancun and playa del carmen combined, we stayed at the overthe water bungalows and they were incredible the food was amazing, our 2 butlers william and yazer were outstanding, they brought to our terrace over the ocean and our private pool everything and anything we needed, from food, drinks floaties, champagne , water etc the experience of a bungalow over water where you ahve your own private pool and privacy, as well as walk down to the beach facing the sunset everyday was breathtaking. our new favorite place in the cancun area, and we have stayed in about 25 top of the line 5 stars properties in this area thru the years
Stayed 4 nights in Feb 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Staff

Absolutely the best staff and service, we travel and have traveled extensively from adventures ( Antartica, safari, Kilimanjaro ) to relaxing ( Viking River Cruise, all over Europe. S America ) ....treat yourself and go here.
Stayed 4 nights in Feb 2025

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service from Alberto, Fernando & Enruqie. Amazing resort. Had a great time very relaxing
Stayed 5 nights in Jan 2025

10/10 Excellent

William Bryan, Louisville

Stayed 7 nights in Jan 2025

10/10 Excellent

William Bryan, Louisville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way. Planning a return trip in May!!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palafitos was amazing and beautiful. I can’t wait to come back
Stayed 3 nights in Jan 2025

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding everything! What a great quote getaway
Stayed 3 nights in Jan 2025

10/10 Excellent

MICHAEL

Stayed 5 nights in Dec 2024

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, our butlers Fernando and William were on it and helped us in everything.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Scott, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property in this area. Service was top notch. Food was very good. We only stayed for a weekend so didn't explore a lot of the other amenities but would definitely go back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Danette Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort is perfect. The butlers are the best and the food and drink staff. You want for nothing. Enrique and Pilar our butlers were fantastic. Food is fabulous!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time. Aside from an awesome room, the best were the dedicated butlers that always available. We could order in our room anytime we wanted, all included. We could also enjoy the activities and restaurants at their sister hotel next door which is a short walking distance. Thanks!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jency

Stayed 4 nights in Oct 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband celebrated our 15 year anniversary and were treated like royalty throughout our whole trip. The staff treated us as if we were the only ones on the resort and were available for us 24/7 and always checked on us and our needs. El Dorado Resort was also very well maintained and had beautiful grounds, restaurants, beach, and pools.
Stayed 3 nights in Oct 2024