Ocean Riviera Paradise All Inclusive

5.0 star property

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Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
11 restaurants, breakfast, lunch, dinner served; French cuisine
Outdoor wedding area
Eden Junior Suite Ocean View | Beach/ocean view
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Bar
  • Housekeeping
  • Parking included
  • Room service
$240
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ‪9 min walk‬
  • Gran Coyote Golf
    ‪4 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

Junior Room, Pool View (suite)

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Eden Master Suite Rooftop

  • 2002 sq ft
  • Ocean view
  • Sleeps 3

PRIVILEGE JUNIOR SUITE SWIM UP

8.8 out of 10
Excellent
(16 reviews)
  • 613 sq ft
  • Sleeps 3
  • 1 Double Bed

Junior Suite Swim Up

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(17 reviews)
  • 614 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3

Daisy Junior Suite Pool View

8.0 out of 10
Very good
(32 reviews)
  • 614 sq ft
  • Sleeps 4

Privilege Master Suite

  • 1242 sq ft
  • Sleeps 3
  • 1 Double Bed

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • 1453 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Rooftop

8.4 out of 10
Very good
(6 reviews)
  • 1453 sq ft
  • Sleeps 3

Privilege Junior Suite Rooftop Pool View

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 613 sq ft
  • Sleeps 3

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)
  • 614 sq ft
  • Sleeps 4

Eden Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 1246 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Eden Junior Suite Rooftop Ocean View

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 614 sq ft
  • Ocean view
  • Sleeps 4

Junior Suite Rooftop

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

Daisy Junior Suite Garden View

8.2 out of 10
Very good
(93 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Standard

8.2 out of 10
Very good
(105 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Ocean Riviera Paradise All Inclusive

5-star Playa del Carmen property close to El Camaleón Mayakoba Golf Course
Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Some rates at Ocean Riviera Paradise All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Riviera Paradise All Inclusive features a full-service spa, a complimentary water park, and 5 outdoor swimming pools. Dining is available at one of the property's 11 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 swim-up bars and 10 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This Mediterranean property also offers a children's pool, a nightclub, and a 24-hour fitness center. Guests can use the outdoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ocean Riviera Paradise All Inclusive is a smoke-free property.

Blue Moon - This bistro specializes in French cuisine and serves dinner only. Reservations are required.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Sakura - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Ruta 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Ocean Riviera Paradise All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Reviews

Ocean Riviera Paradise All Inclusive Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1272 out of 2500 reviews
Rating 8 - Good. 623 out of 2500 reviews
Rating 6 - Okay. 320 out of 2500 reviews
Rating 4 - Poor. 149 out of 2500 reviews
Rating 2 - Terrible. 136 out of 2500 reviews

Reviews

10/10 Excellent

James

Stayed 5 nights in Jun 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Servicio de calidad. Excelente comida . Buen trato. Personal muy amable. La mesa del chef fue una cena unica y esquisita
Stayed 4 nights in Jun 2025

6/10 Okay

Mayur

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good overall appearance. Great staff. Enough food but disorganised. No separate vegetarian option. Restaurants all need better AC. Entertainment was good overall. Beach was so disappointing. Couldn't walk on it ore even swim inthe sea. Smelt of drying seaweed. Would not have booked this country at all.
Stayed 7 nights in Jun 2025

10/10 Excellent

Ozcan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff are friendly and smiling all the time. Variety of the restaurants and plates they prepare were amazing. I strongly recommend this place to everybody.
Stayed 6 nights in May 2025

8/10 Good

Sarita

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My boyfriend and I had a wonderful vacation at Ocean Riviera Paradise. We received a complimentary upgrade to a master suite with an ocean view which was very nice. We opted for the Privileged package, and I would highly recommend it. Shout out to the bartenders in the privileged lounge! Great drinks and super friendly! The resort grounds were stunning with plenty of wildlife. Some other highlights included Mikes Coffee, The Gym & Spa, The Eden Foam Party, Swim Up Bars, and Sports Bar and Lobby Bar for evening drinks. The staff was also very friendly and attentive for the most part. (Few issues with staff trying to sell us wine and timeshares) Unfortunately, food was the weakest part of our stay. The buffet and à la carte restaurants both were not very good. I had some stomach issues toward the end of our trip, likely food-related. I’d recommend being mindful of what you eat. The drinks, on the other hand, were excellent. We appreciated the wide range of drink options available. As far as the beach, yes there was seaweed. We had a few good ocean swims before some storms brought in heaps of the seaweed. The resort tries their best to combat it but expect to spend most of your time in the pools. All in all we enjoyed our time at Ocean Riviera Paradise. I would consider this a budget resort and that reflects in the experience. I would consider vacationing here again, but the food quality might sway me to choose somewhere else if budget allows.
Stayed 6 nights in Jun 2025

10/10 Excellent

Stephanie

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had Antonio as our butler and he was amazing! The hotel was nothing short of amazing. For starter it was a HUGE hotel. I think myself and my party agrees that this all inclusive have great dining options but mot only that every restaurant was a 10/10!!! Thats rare for an all inclusive. The buffet was ok but thats why you have other dining option. Just want to say THANK YOU all at ocean riviera for making our stay perfect!
Stayed 4 nights in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at Ocean Riviera Paradise! Very good food and service from nice staff! Bed was comfortable and great pillows. A.C. in our room worked well, although the restaurants are very hot. The room itself is spacious and nicely decorated. This is a relaxing hotel not a big party place which is fine with us! We would definitely return to this resort!! We were in a privilege room since celebrating a big b'day and thought the upgrade was worth it.
Stayed 5 nights in Jun 2025

2/10 Terrible

Nour

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

PATRICIA

Traveled with family
Disliked: Amenities, property conditions & facilities
I recently stayed at this property and wanted to share my experience. While the food was decent, there are several areas that could be improved. Room service comes with an additional charge, which was surprising given the all-inclusive package. The staff often appeared disengaged or unhappy, which affected the overall atmosphere. The property itself is in need of significant maintenance—bathrooms showed signs of mold, and wooden door frames were stained and worn. Additionally, the beds and pillows felt low-quality and uncomfortable. Overall, the stay did not meet expectations, and I hope management takes steps to address these issues for future guests.
Stayed 4 nights in Jun 2025

2/10 Terrible

ALIREZA

Disliked: Property conditions & facilities
My advice is that there is no difference between Daisy and Prive Village. I came to the first series of Prive Village and this series of Daisy is really no different. Don't pay extra money. The important thing is that the hotel still can't recognize that you are a family and should choose a building for you, since everyone has a family and small children, and of course, the number of such travelers is not small. In both series that I was there, every night there were a number of travelers who were drunk and disturbed everyone until almost morning and we didn't have peace every night. I'm sorry that it is not managed properly.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing!
Stayed 4 nights in Jun 2025

6/10 Okay

Harmeet

Traveled with family
Liked: Cleanliness
First all inclusive and last
Stayed 5 nights in May 2025

10/10 Excellent

Samiya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, got an additional upgrade for our honeymoon and staff was incredibly sweet!
Stayed 6 nights in May 2025

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Since day one at check in staff was rude, didn’t explain much to us as far as how the towels worked, where to get them or how the restaurants worked. They gave us the wrong rooms when I booked them next to each other and with partial ocean view. We were way far from the ocean view. The staff was none attentive at all. When at the restaurants we had to ask the workers for water, a drink or even napkins. Staff never had a smile on their face and seemed bother when we asked for something. The room smelled like mold. I always book with Expedia and never had an issue neither am I one to write reviews but thought I had to since it was not a pleasant experience for being our first time in Cancun
Stayed 5 nights in Jun 2025

8/10 Good

Ivy Rose

Liked: Cleanliness, amenities, property conditions & facilities
We had a great overall experience at the hotel, but the check-in process was a bit of a disappointment. After a long day of travel, we were tired and just wanted to relax. Unfortunately, our rooms weren't assigned as requested, and we had to wait for them to be rearranged. However, the hotel's property is beautiful, and the food is excellent. Despite the hiccup, we enjoyed our stay.
Stayed 6 nights in May 2025

4/10 Poor

Prabhjot K

Stayed 6 nights in May 2025

10/10 Excellent

Rosa Esthela Rivera

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great costumer service and everything was clean, our favorite part was all the kids activities and fun!
Stayed 5 nights in May 2025

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the linear layout of the property but that’s about it. Everything was broke and took multiple calls to get assistance. The buffet was some of the worst food that we ever had. On top of all the bad stuff was the crazy prices like $10 for a small bottle of water and $15 for one chap stuck.
Stayed 6 nights in May 2025

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ocean Riviera Paradise was truly amazing!! It’s soooooo worth it to upgrade your stay to a privilege guest. We received so many complimentary amenities and out butler, Ariz, provided exceptional service from start to finish! Even when we didn’t ask for anything, she checked in to offer her service and educate us about everything we had access to. Can’t wait to return to this beautiful property!
Hammock by the privilege pool
Fine dining
Privilege wristband/room key
Stayed 5 nights in May 2025

10/10 Excellent

Raymond

Stayed 4 nights in May 2025

10/10 Excellent

Elaheh, St. Johns

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the El Beso area, and it was a great experience! There were plenty of dining options, and the food quality was good overall. While the self-service restaurant was average, the à la carte restaurants were excellent. The staff were very polite and attentive throughout our stay. Overall, a great value for the price!
Stayed 4 nights in May 2025

10/10 Excellent

Chun

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed at many other All-inclusives & gotta say it's the best all around.
Stayed 5 nights in May 2025

10/10 Excellent

David Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently returned from one of the best vacations, it was incredible! Ariz our butler for the week took care of everything making our stay effortless and so relaxing. Sorely and Jennifer added to our stay helping with our addition requests & making every moment that much more special. Highly recommend this resort, you won’t be disappointed!
Stayed 7 nights in May 2025

2/10 Terrible

Allison

Traveled with group
Disliked: Cleanliness, property conditions & facilities
I would not stay here again. Staff was rude and the food was terrible
Stayed 3 nights in May 2025