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Ocean Riviera Paradise All Inclusive

5.0 star property

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View from property
Outdoor wedding area
11 restaurants, breakfast, lunch, dinner served; French cuisine
Eden Junior Suite Ocean View | Beach/ocean view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ‪9 min walk‬
  • Gran Coyote Golf
    ‪3 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite) | Free minibar, in-room safe, desk, free WiFi

Junior Room, Pool View (suite)

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Master Suite Rooftop

Eden Master Suite Rooftop | Free minibar, in-room safe, desk, free WiFi

Eden Master Suite Rooftop

  • 2002 sq ft
  • Ocean view
  • Sleeps 3

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP | Free minibar, in-room safe, desk, free WiFi

PRIVILEGE JUNIOR SUITE SWIM UP

8.8 out of 10
Excellent
(15 reviews)
  • 613 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite Swim Up

Junior Suite Swim Up | Free minibar, in-room safe, desk, free WiFi

Junior Suite Swim Up

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View | Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(14 reviews)
  • 614 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(29 reviews)
  • 614 sq ft
  • Sleeps 4

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 1242.00 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Rooftop

View from room

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • 1453 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Rooftop

8.4 out of 10
Very good
(6 reviews)
  • 1453 sq ft
  • Sleeps 3

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Swim Up

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 613 sq ft
  • Sleeps 3

View all photos for Eden Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)
  • 614 sq ft
  • Sleeps 4

View all photos for Eden Master Suite

Eden Master Suite | Free minibar, in-room safe, desk, free WiFi

Eden Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 1246 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Rooftop Ocean View

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 614 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Junior Suite Rooftop

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

8.2 out of 10
Very good
(87 reviews)
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

8.2 out of 10
Very good
(92 reviews)
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Ocean Riviera Paradise All Inclusive

5-star Playa del Carmen property close to El Camaleón Mayakoba Golf Course
Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Some rates at Ocean Riviera Paradise All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Riviera Paradise All Inclusive features a full-service spa, a complimentary water park, and 5 outdoor swimming pools. Dining is available at one of the property's 11 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 swim-up bars and 10 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This Mediterranean property also offers a children's pool, a nightclub, and a 24-hour fitness center. Guests can use the outdoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ocean Riviera Paradise All Inclusive is a smoke-free property.

Blue Moon - This bistro specializes in French cuisine and serves dinner only. Reservations are required.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Sakura - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Ruta 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Ocean Riviera Paradise All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1169 out of 2296 reviews
Rating 8 - Good. 567 out of 2296 reviews
Rating 6 - Okay. 293 out of 2296 reviews
Rating 4 - Poor. 138 out of 2296 reviews
Rating 2 - Terrible. 129 out of 2296 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rocio

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family getaway
Stayed 4 nights in Mar 2025

2/10 Terrible

Paul

Traveled with partner
Disliked: Property conditions & facilities
the beach is awful , essentially unusable juat there for astethics . stay away got food poisoning the 2nd day as well . my worst resort experience ever. everything is far away as well
Stayed 4 nights in Apr 2025

2/10 Terrible

Yasi

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The resort did not live up to its 5-star rating at all. If you're looking to relax, I would recommend avoiding this place. It was difficult to navigate, with challenges in getting reservations, finding chairs, obtaining towels, and making restaurant bookings. The food was just okay, with poor quality, even at the restaurants that required reservations. The entire resort was overcrowded, leading to long wait times for everything. For instance, there was only one coffee shop, and the line to order was always excessively long. There weren't enough snack options near the beach, which made it challenging to go back and forth with kids. At the pool, you could only get one towel with a card provided by the resort, and if you lost that card, there was a $100 penalty. Additionally, there were not enough chairs available at either the beach or the pools. Reserving chairs felt like a mission that required planning the night before. Overall, I would rate this as a 3-star hotel. The highlights were the beautiful landscaping and the salad bar, which we enjoyed.
Stayed 4 nights in Apr 2025

10/10 Excellent

Azhar

Liked: Staff & service, amenities, property conditions & facilities
Everything was excellent and all the services were provided very delighetly and appropriately. The staffs were helpful and respectful
Stayed 4 nights in Apr 2025

2/10 Terrible

Haris

Stayed 6 nights in Apr 2025

8/10 Good

Marcin K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this place
Stayed 7 nights in Apr 2025

8/10 Good

Wilmer, Englewood

Traveled with family
Liked: Amenities, property conditions & facilities
Pools need more attention by the towel staff, people taking chats at 5:30AM and by 6am there is no more chats by Eden pool.
Stayed 4 nights in Apr 2025

10/10 Excellent

JUAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean Rivera Paradise Hotel is pretty convenient, great variety of delicious food, safe and has a great location.
Stayed 5 nights in Apr 2025

8/10 Good

Earl F

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that they treated us different because we book thru Expedia. Yes they color code your wrist bands and treat you different. Someone may want to look into this. I’m available for a call if needed. 586-246-1377 Thanks Earl Schutt
Stayed 6 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 8 nights in Dec 2024

10/10 Excellent

Eric

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in Apr 2025

8/10 Good

Nicholas

Traveled with group
Liked: Property conditions & facilities
Buffet was great
Stayed 9 nights in Apr 2025

10/10 Excellent

Neha

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Soha Medhat

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was exceptional, beautiful & staff were friendly & professional. The Kids club is awesome with enjoyable activities for kids. Marco from guest services is exceptional with his assistance & hospitality. He also, helped us find restaurants reservations for our big group of people in a timely fashion. Thank you so much.
Stayed 9 nights in Apr 2025

4/10 Poor

Ashley

Disliked: Cleanliness, property conditions & facilities
The wait staff was excellent even though they are short staffed. The check in process is incredibly long and then you are met with a time share presentation option. Dont pay for an upgrade, it isnt even close to worth it. The rooms are good and the property is massive. Its a very long walk from the beach to where any activities/front desk are. Be prepared to walk alot because the trollys are inconsistent at best. The Terraza restaurant should be closed down, it was inedible. Room service is not included (stated it was), transportation to and from aiport not included (stated it was) and there were alkt of acticities that claimed to be included and were not. Everything closes around 9 to 10 pm there are no activities or bars after that, which is really disappointing. You cant get an uber or taxi at this property because the location is blocked out so it forces you to book an excursion with the people on site (which ended up being a nightmare with all the hidden fees). You cant even get into play del carmen without being charged through the excursion people. The resort claims to have nothing to do with them so when it all inevitably goes wrong they wont take any responsibility. There is alot of activites geared towards children. I would not recommend staying at this property for what they charge, the value is not there. I had higher hopes but was ultimately disappointed.
Stayed 5 nights in Apr 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Patricia Claudette

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated like royalty at the Ocean Riviera Paradise. We were lucky enough to be upgraded to a room closer to the ocean. We were allowed to book all of our dinners for the whole week when we arrived. The resort was so clean. I was super impressed with our room, it was spotlessly clean and tidy every day. The wait staff in all the restaurants were very friendly and accommodating. The food was unbelievable! Absolutely amazing!! There was lots of activities and lots of spaces to roam from the pools to the beach. I will be going back. This was a fabulous resort Special shout out to Omar!!! He went above and beyond at three of the special restaurants we attended
Stayed 7 nights in Mar 2025

8/10 Good

Daiyana

Liked: Property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Jasmine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely amazing. The staff was very attentive, they had great food,and the property was easily to get around and easy to manage the amenities. I will definitely be back
Stayed 3 nights in Apr 2025

10/10 Excellent

Tahonda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place I would visit again
Stayed 3 nights in Apr 2025

10/10 Excellent

Mellisa, billings

Traveled with partner
Liked: Cleanliness, staff & service, amenities
My husband and i stayed in a privileged rooftop room that was clean, but showing its wear and tear. The tile and paint looked well maintained, but the bathroom fixtures and jacuzzi need updating. Besides that, we really enjoyed our room. The privileged package included meals at the. Privileged lounge, a designated beach area with wait staff, trips to the hydosauna at the spa, and many other amenities that made our stay very peaceful. The best thing about this resort was the staff. We felt at home by the kindness and patience they showed us. We hope to come nack again soon with the kiddos. Thank you for a great experience
Stayed 6 nights in Apr 2025

8/10 Good

Korngmee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience at Ocean Riviera Paradise We had a great stay at Ocean Riviera Paradise! From the moment we arrived, the staff made us feel welcome with their friendly and attentive service. The entertainment team stood out—they kept the energy high and ensured everyone was having fun with the wide range of activities offered throughout the day. Our butler Manuel was very helpful. He took care of our dinner reservations and regularly checked in to make sure we were having the best experience possible. Dining at the resort was a highlight. With multiple restaurants to choose from, there was something for everyone. The buffet had a variety of options throughout the day. The steakhouse was a standout—not only was the food delicious, but the staff also surprised me by singing for my birthday! The Italian restaurant had great food and service, Route 66 was perfect for late-night snacks and it’s open until 6 a.m., which is perfect after a night out at the club. Another favorite was the Privilege Lounge, where Don Alfredo made sure we felt welcome every time with top-notch service. The shuttle service around the resort was convenient, though extending service until at least midnight would be helpful, especially for guests returning from late-night spots to the Privilege or Eden sections. One area where the hotel could improve is the bar service. Across all bars—there were consisten waits for drinks. Overall, Ocean Riviera Paradise delivered a fun and relaxing vacation!
Stayed 5 nights in Mar 2025

10/10 Excellent

Gary

Stayed 7 nights in Apr 2025

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beachfront and beautiful! The rooms were very comfortable with a/c, dehumidifier, excellent mattress, and rainshower. We had a swim up suite and loved the privacy of our own space. The reservation dining facilities were delicious, as was Pez Vella on the beach.
Stayed 4 nights in Apr 2025