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Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property

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Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Outdoor wedding area
Indoor wedding
Privilege Romance Suite | Living area | 32-inch LCD TV with cable channels, TV
5 restaurants, breakfast, lunch, dinner served; international cuisine
2 outdoor pools, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
$232
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Place, Tres Rios Ecopark
    ‪7 min drive‬
  • Place, Maroma Beach
    ‪13 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

8.4 out of 10
Very good
(5 reviews)
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite | 1 bedroom, minibar, in-room safe, desk

Privilege Romance Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View | 1 bedroom, minibar, in-room safe, desk

Maya Superior Deluxe Sea View

8.0 out of 10
Very good
(6 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

1 bedroom, minibar, in-room safe, desk

Maya Superior Deluxe

9.0 out of 10
Wonderful
(107 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite | 1 bedroom, minibar, in-room safe, desk

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Ocean Maya Royale - Adults Only - All Inclusive

5-star property in Riviera Maya
Catch some rays at the beach or spend the day relaxing at Ocean Maya Royale - Adults Only - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive features a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's 4 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 2013 square feet (187 square meters) include conference space. This all-inclusive property also offers a fitness center, spa services, and a terrace. Complimentary self parking is available on site.

Ocean Maya Royale - Adults Only - All Inclusive is a smoke-free property.

La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Blue Moon - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Reviews

Ocean Maya Royale - Adults Only - All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1569 out of 2562 reviews
Rating 8 - Good. 589 out of 2562 reviews
Rating 6 - Okay. 234 out of 2562 reviews
Rating 4 - Poor. 82 out of 2562 reviews
Rating 2 - Terrible. 88 out of 2562 reviews

Reviews

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful and the staff are very friendly, welcoming and helpful . I would go back again!
Stayed 7 nights in Jun 2025

6/10 Okay

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Melissa Stella Marie

Liked: Cleanliness
Stayed 7 nights in May 2025

10/10 Excellent

Tobin

Liked: Cleanliness
Stayed 4 nights in Jun 2025

8/10 Good

Thomas Alexander

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was comfortable, lovely staff. Some of the restaurants on site - the food was exceptional, the buffet was good but fairly standard all inclusive fare. Overall we had a great time! There was one day when our water was switched off so we couldn’t shower and we were told it would be for an hour and it was for 5 hours. We also weren’t told about it beforehand - just went to shower and it didn’t work. That wasn’t ideal.
Stayed 4 nights in Jun 2025

8/10 Good

randy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay and food was good except the Mexican restaurant which was terrible
Stayed 9 nights in Jun 2025

10/10 Excellent

PARISA, sugar land

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 5 day stay was excellent. We enjoyed our time here. The only issue was the seaweed season which made the beach unpleasant and we were not able to get in the water.
Stayed 5 nights in Jun 2025

10/10 Excellent

Misty, St Petersburg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Intimate, friendly, clean, fun with a low key option or a bit more if you want. All adult ages, good entertainment, friendly staff, great food. Relaxing and a good time!
Stayed 8 nights in Jun 2025

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel staff very friendly. Food excellent
Stayed 9 nights in Jun 2025

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, will definitely go back!
Stayed 5 nights in Jun 2025

10/10 Excellent

Tajanae

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful. Everyone is so nice I really enjoyed my stay and when I come back I will be only staying at this resort.
Stayed 3 nights in Jun 2025

10/10 Excellent

Josiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Holly, Ottumiowa

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Overall I was very happy with the property. The entertainment was top-notch and Kenddall is amazing. I had expected this to be more of a resort but got there and saw that it is like a little village with a bunch of buildings with rooms, which is fine and they were lovely, but good to know when you’re booking. The food was OK for the price, but could’ve been better. I would definitely stay here again. The entertainment is definitely what pushed it over the top.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sylvia

Stayed 4 nights in Jun 2025

10/10 Excellent

Christina

Stayed 4 nights in Jun 2025

4/10 Poor

Oluwasetemi

Stayed 7 nights in Jun 2025

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time.
Stayed 4 nights in Jun 2025

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet had a lot of “reused” food from previous meals and buffet had limited vegetarian dishes, restaurants were amazing
Stayed 5 nights in Jun 2025

8/10 Good

Elaine D

Stayed 5 nights in Jun 2025

10/10 Excellent

Cynthia

Traveled with partner
Everyone was wonderful
Stayed 10 nights in Jun 2025

10/10 Excellent

Claudia

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our time at OMR, the entertainment staff were amazing, Kendall was so much fun and he new our names after the first day. Would definitely return again.
Stayed 7 nights in Jun 2025

10/10 Excellent

Dhroov

Stayed 4 nights in Jun 2025

10/10 Excellent

Adel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort would sure stay there again
Stayed 5 nights in Jun 2025

10/10 Excellent

Pedro

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was great. Really well kept. It was nice to see all the wildlife throughout the grounds. The food and entertainment was great too. It's outside of the city and a $30 taxi ride (each way) to make it in. And nothing is really accessible within walking distance outside the resort, but you won't really find a resort with grounds this open in the city. It's a trade off. I would definitely stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lonny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff seemed to make an effort to be friendly and helpful. We are repeat visitors at this resort, and frequent all-inclusive resort guests, and pretty laid-back, so we don't require a lot. But they were always checking to be sure we were good, but in an un-intrusive way. My mobility is limited, but I do walk. Whenever staff saw me they offered transportation by golf cart. Sometimes I used it, sometimes not, but anytime we requested assistance, it was quick and friendly. Our toilet plugged up, we reported it, and maintenance was there in minutes. Special shout-out to Alfredo and Jesus!
Stayed 7 nights in Jun 2025