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SILVERSANDS Hotel Boutique - 5Th Ave

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SILVERSANDS Hotel Boutique - 5Th Ave

Beach bar
Outdoor pool, sun loungers
Laptop workspace, free WiFi, bed sheets
Suite, 1 King Bed with Sofa bed | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Suite, 1 King Bed with Sofa bed | Laptop workspace, free WiFi, bed sheets

Reviews

7.0 out of 10

Good

Popular amenities

  • Housekeeping
  • Pool
  • Kitchen
  • Air conditioning
  • Outdoor Space
  • Free WiFi

Explore the area

Map
5 Avenida Entre Calle 38 y Calle 40, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    5 min walk
  • Quinta Avenida
    6 min walk
  • Playa del Carmen Main Beach
    6 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    9 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Laptop workspace, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed

  • Studio
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for SUPERIOR KING SUITE WITH BALCONY

Laptop workspace, free WiFi, bed sheets

SUPERIOR KING SUITE WITH BALCONY

  • 431 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for LOFT KING SUITE

LOFT KING SUITE | Laptop workspace, free WiFi, bed sheets

LOFT KING SUITE

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe King Suite

Deluxe King Suite | Laptop workspace, free WiFi, bed sheets

Deluxe King Suite

  • 323 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Balcony, City View

Luxury Suite, 1 King Bed with Sofa bed, Balcony, City View | Laptop workspace, free WiFi, bed sheets

Luxury Suite, 1 King Bed with Sofa bed, Balcony, City View

  • 538 sq ft
  • Studio
  • City view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

Similar properties

Room

Sofía by Bunik

Pool
Spa
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (886)
The price is $49
per night
$61 total
includes taxes & fees
Jan 10 - Jan 11
Sofía by Bunik

About this property

SILVERSANDS Hotel Boutique - 5Th Ave

3-star aparthotel in Downtown Playa del Carmen
This aparthotel features an outdoor pool, a rooftop terrace, and concierge services. WiFi in public areas is free. Other amenities include tour/ticket assistance and a picnic area. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Free WiFi, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests.
SILVERSANDS Hotel Boutique - 5Th Ave offers 7 air-conditioned accommodations with coffee/tea makers and bathrobes. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

SILVERSANDS Hotel Boutique - 5Th Ave features an outdoor pool, a rooftop terrace, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Playa del Carmen aparthotel also offers a picnic area and concierge services.

SILVERSANDS Hotel Boutique - 5Th Ave has designated areas for smoking.

Languages

English, Italian, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Outdoor areas

  • Picnic area
  • Rooftop terrace

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 7 units
  • Bicycle rentals

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Mar Hotel Boutique 5th Av Playa del Carmen
Mar Hotel Boutique 5th Av
Mar Boutique 5th Av Playa del Carmen
Mar Boutique 5th Av
La Mar Hotel Boutique 5th Av
Silversands Hotel Boutique
La Mar Hotel Boutique 5th Av
Silversands 5th Ave Del Carmen
SILVERSANDS Hotel Boutique 5Th Ave
SILVERSANDS Hotel Boutique - 5Th Ave Aparthotel
SILVERSANDS Hotel Boutique - 5Th Ave Playa del Carmen
SILVERSANDS Hotel Boutique - 5Th Ave Aparthotel Playa del Carmen

SILVERSANDS Hotel Boutique - 5Th Ave Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 50 out of 137 reviews" "
Rating 8 - Good. 30 out of 137 reviews" "
Rating 6 - Okay. 22 out of 137 reviews" "
Rating 4 - Poor. 8 out of 137 reviews" "
Rating 2 - Terrible. 27 out of 137 reviews" "

7.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Sheila

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Microwave did not work. Bathroom did not drain and had to take shower in standing showered water. No one at front desk to check us out. And door lock at the street level gate stuck a lot and was difficult to operate. But one handyman helped me and got the gate open this morning and sprayed down the lock with WD40. Very nice man.
Stayed 4 nights in Jun 2024

10/10 Excellent

Rodrigo Lima

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024

6/10 Okay

peter

Liked: Cleanliness, property conditions & facilities
overall good budget accommodation on the doorstep of 5th Avenue & 5 min walk to beach. large room, comfy bed, hot shower, good AC.
Stayed 4 nights in May 2024

8/10 Good

Hector

Liked: Cleanliness
Quiet at night so that was a plus for 5th ave. The room itself was perfect, maybe the bed needs to be changed but that’s all.
Stayed 1 night in May 2024

8/10 Good

Steven

Liked: Cleanliness, room comfort
Great location. High ceilings and nice balcony and wall of windows.
Stayed 2 nights in Apr 2024

8/10 Good

Candace

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
We quite enjoyed our stay at SilverSands, the location on 5th ave was great though it was a bit loud during the weekends at night. The room itself was a little dirty but for the price we paid we weren’t expecting a 5 star hotel. We felt safe in this hotel as it has an exterior door at the bottom of the entry stairs. Overall if you’re looking for a budget hotel we do reccomend! We suggest walking down to 30th ave for the best street food and MUCH cheaper prices than an 5th ave :) there’s lots of little taco stands and other food places on 30th and all the streets between 5th and 30th. There is also a Sunday market on I think 54th street!!
Stayed 6 nights in Mar 2024

6/10 Okay

Miguel

Place was nice smelled a little like moldy after u left for a long time and no windows other then that the place was nice clean
Stayed 7 nights in Feb 2024

10/10 Excellent

Jose

Stayed 2 nights in Dec 2023

2/10 Terrible

Mar

Disliked: Amenities, property conditions & facilities
I complained about the lights not working properly and they said they would fix them and they did not. The towels were old and had holes. The sheets were very stained and old. The pool had no water in it. I did not have hot water in the kitchen so I could not do my dishes and could not use my cookware( I bought groceries and couldn’t eat them with the conditions) the property was not as described at all. I asked for a refund and to change rooms or anything to make it more comfortable but they said no. The communication was horrible, had to use a translation app to ask questions and they were never replied to in an understandable way. The fridge water machine was also broken. The door locked with a single push lock and felt very unsafe. People would look in my window at night as I could not move the shade down. I did not have my room cleaned the first four days as they never supplied me with a ‘cleaning sign’ so my room was disgusting with the dirty dishes and sand everywhere. Nobody told me I had to run the water in the shower for 10 minutes before it got hot so I had cold showers as well. They did not supply shampoo until the room was finally cleaned. The wifi worked well, but that was about it.
Stayed 6 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort
Great room and only $40 a day
First night air wasn’t working moved us to a different room then fix everything next day great patio over 5th ave room was big
Stayed 3 nights in Jan 2024

2/10 Terrible

Kevin

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Jahzeel

Traveled with family
Disliked: Cleanliness, amenities
The A/C didn't work, the toilet didn't flush. The bed was uncomfortable, hard pillows. The kitchen was dirty, there was trash in the planters in the balcony. The balcony sliding door was craked, and looked unsafe. Plus it moved with the wind...
Stayed 1 night in Jan 2024

4/10 Poor

Eugene

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

Cindy, Coon Rapids

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Black mold in bathroom. Bed had no blankets just a top sheet. Very disappointed
Stayed 1 night in Dec 2023

2/10 Terrible

JENNIFER

Stayed 13 nights in Oct 2023

6/10 Okay

kellie

Stayed 3 nights in Oct 2023

2/10 Terrible

Jorge

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, unsafe and the furniture old and with moldy
Stayed 20 nights in Oct 2023

10/10 Excellent

nelson

Liked: Cleanliness, property conditions & facilities
good location
Stayed 1 night in Aug 2023

2/10 Terrible

MILAGROS

Traveled with family
Disliked: Cleanliness, room comfort
STAY AWAY!
I have never seen such a HORRIBLE DIRTY HOTEL like this one. No receptionist, just some whatsapp # and had to wait 45 minutes to than be led to a room with dirty sex stained sheets, an ac that leaks over the bed, dirty grimy sliding glass windows with a large crack in in. Fish smelling fridge, fingerprints on coffee pot, was told there was no cleaning crew and the owner to the hotel could care less. The man who let us into the room was just hired 2 days prior. THIS HOTEL SHOULD NOT BE LISTED IN ANY WEBSITE. yes the area was convenient but then again, crack houses are cleaner. You choose.
Stayed 4 nights in Jul 2023

8/10 Good

Cliff

Stayed 1 night in Jul 2023

8/10 Good

Darren

Stayed 1 night in Jun 2023

6/10 Okay

Darren

The air conditioner required a bucket. You could hear it dripping throughout the night. The towels have holes and multiple stains.
Stayed 1 night in Jun 2023

6/10 Okay

Erika

Stayed 3 nights in May 2023

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El lugar es muy bonito, excelente ubicación a un precio muy accesible.
Stayed 1 night in Apr 2023

4/10 Poor

Susan

Property is in a prefect location. The wifi was non-existant. I had to sit at the bar across the street to work. The windows were covered with dark drapes that don't move. Adequate kitchen. If you don't need wifi or use the room much, it's in a good location.
Stayed 3 nights in Feb 2023