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La Casa de la Playa by Xcaret Adults Only

5.0 star property

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Photo gallery for La Casa de la Playa by Xcaret Adults Only

Outdoor pool, pool umbrellas, sun loungers
Private spa tub
Suite, Oceanfront (Master) | Egyptian cotton sheets, premium bedding, down comforters, free minibar
Poolside bar
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • All inclusive
  • Bar

Explore the area

Map
Carr. Chetumal-Puerto Juarez KM 282, Lote 023 2, 77710, Playa del Carmen, QROO, 77710
  • Xplor Theme Park
    ‪5 min drive‬
  • Xcaret Eco Theme Park
    ‪6 min drive‬
  • Playacar Golf Club
    ‪13 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite, Beachfront

Suite, Beachfront | Egyptian cotton sheets, premium bedding, down comforters, free minibar

Suite, Beachfront

  • 1066 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | Bathroom | Separate tub and shower, jetted tub, hydromassage showerhead, hair dryer

Suite, Ocean View

  • 1066 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (Wellness)

Separate tub and shower, jetted tub, hydromassage showerhead, hair dryer

Suite, Ocean View (Wellness)

  • 1066 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Wellness)

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Suite (Wellness)

  • 1066 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront

Private spa tub

Suite, Oceanfront

  • 1066 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront (Wellness)

Terrace/patio

Suite, Oceanfront (Wellness)

  • 1066 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About this property

La Casa de la Playa by Xcaret Adults Only

5-star Playa del Carmen property close to Xplor Theme Park
Catch some rays at the beach or spend the day relaxing at La Casa de la Playa by Xcaret Adults Only's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
La Casa de la Playa by Xcaret Adults Only offers 63 air-conditioned accommodations with private pools and free minibar items. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Complimentary bicycles and a complimentary water park with a lazy river and waterslides are featured at the property. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Some rates at La Casa de la Playa by Xcaret Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, La Casa de la Playa by Xcaret Adults Only features a complimentary water park and a lazy river. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and 4 meeting rooms. This luxury property also offers an outdoor pool, a hot tub, and a 24-hour fitness center. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary secured self parking and secured valet parking are available on site, along with a car charging station.

La Casa de la Playa by Xcaret Adults Only is a smoke-free property.

La Casa de la Playa by Xcaret Adults Only has 4 restaurants on site.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at La Casa de la Playa by Xcaret Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Beach yoga
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Hot tub
  • Lazy river
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Waterslide
  • Wine tasting room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Cobblestone flooring in public areas
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Built in 2021
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Netflix
  • Private pool
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa By Xcaret Carmen
La Casa de la Playa All Fun Inclusive
La Casa de la Playa by Xcaret Adults Only Hotel
La Casa de la Playa by Xcaret All Inclusive Adults Only
La Casa de la Playa by Xcaret Adults Only Playa del Carmen
La Casa de la Playa by Xcaret All Fun Inclusive Adults Only

La Casa de la Playa by Xcaret Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 155 out of 174 reviews
Rating 8 - Good. 5 out of 174 reviews
Rating 6 - Okay. 5 out of 174 reviews
Rating 4 - Poor. 4 out of 174 reviews
Rating 2 - Terrible. 5 out of 174 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yousuf

Stayed 4 nights in Apr 2025

10/10 Excellent

Harris Walker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the whole team, what an excellent stay The staff was great room was amazing had a blast many thanks!
Stayed 6 nights in Mar 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Shuohan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Elvis

Stayed 2 nights in Mar 2025

10/10 Excellent

Elvis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort I’ve ever stayed in. Wow!!
Stayed 1 night in Mar 2025

10/10 Excellent

Xinai, Vancouver

Stayed 5 nights in Feb 2025

10/10 Excellent

Liwen

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the best hotel I have ever stayed! Will come back another time!
Stayed 6 nights in Feb 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Feb 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in this place it was just unreal excellent, I wish I can afford every time we go to Mexico 😍
Stayed 1 night in Jan 2025

10/10 Excellent

Jaskaran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here in May of 2023. This is best hotel i have ever stayed at. There is no comparison. If you are thinking of coming here, i suggest to just take the plunge and book it.They have the best service and the food was great. This best part is you can go their next door hotel and do activities also. This hotel is all luxury and they treat you like a star.

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
n
Stayed 6 nights in Jan 2025

10/10 Excellent

Gene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With only 63 suites on property, it is a very quiet, peaceful, intimate experience with more than enough staff to meet your every need. The cuisine is prepared by chefs and are authentic latin american dishes. The architectural details are incredible. If you are looking for lots of action, crowds and excitement, this is not the right place for you. BUT, if you want to be catered to, have access to everything without having to wait, feel like it's just you at the resort, La Casa de la Playa is the place to go. We have not been to a better vacation experience than this one. We will definitely be back next year.
Stayed 7 nights in Jan 2025

8/10 Good

Aurelio Leo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, but for the money you pay, you aim for more
Stayed 2 nights in Dec 2024

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean and modern. The only negative is the butlers were not accommodating of my requests.
Stayed 5 nights in Dec 2024

6/10 Okay

Encarnacion

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Property great Food great Cavas Dinner stead of the Islote was not to great Cenote dinner there was a very long hair in my dessert not too clean healthy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was an absolute dream! I stayed here with my boyfriend for my birthday and it was amazing. Everything about this resort was stunning. When you enter the lobby, you are met with gorgeous views of its iconic infinity pool outstretching into the clear blue waters of the ocean. The room we had oceanfront views that were so well-worth the price. During our whole stay, we were pampered. Our butlers, Abraham and Celeste, were very helpful and ensured our stay was one of the best experiences we’ve ever had at a hotel. In addition to the spectacular views and amazing service, the food was a fantastic. Every day, we got to explore different types of Mexican cuisine. The drinks were also very good. It felt like I was in a top restaurant. Because my trip here was a quick one, my boyfriend and I will definitely come back in the future.
Stayed 3 nights in Dec 2024

10/10 Excellent

Terry Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've travelled to all 7 continents (yes including Antarctica) and have stayed in the finest of hotels, this is hands down our favorite hotel. The service is impeccable, the rooms are unbelievable, the pool areas and views are amazing, and food is top quality. We honestly can find no fault with this establishment whatsoever. It was just as perfect on our 2nd trip. We look forward to returning every few months.
Stayed 4 nights in Nov 2024

10/10 Excellent

Guillaume

Stayed 7 nights in Nov 2024

10/10 Excellent

Eva

Stayed 4 nights in Oct 2024

10/10 Excellent

Ramses, Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent Service
Stayed 2 nights in Aug 2024

10/10 Excellent

Tuti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was a dream. The rooms, the food was EXQUISITE, the service, the views. Expensive but worth it. We’ll be back
Stayed 2 nights in Nov 2024

10/10 Excellent

Angel A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Amenities, property conditions & facilities
Everything
Stayed 7 nights in Oct 2024

10/10 Excellent

Giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service
Stayed 4 nights in Nov 2024