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Beach House Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Beach House Hotel

Exterior
Exterior detail
Reception
Terrace/patio
Basic Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida 1ra entre calle 12 y 14, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Playa del Carmen Main Beach
    ‪2 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪14 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Basic Room

Basic Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Basic Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Room

Superior Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed

View all photos for Room Premium

1 bedroom, iron/ironing board, free WiFi, bed sheets

Room Premium

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, iron/ironing board, free WiFi, bed sheets

Room Standard

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Interior detail

Hotel Bosque Caribe , 5th Av Zone

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
3.8 out of 5, Good, (318)
$29 nightly
The price was $31
The price is $29 total
includes taxes & fees
Hotel Bosque Caribe , 5th Av Zone

About this property

Beach House Hotel

Hotel in Downtown Playa del Carmen
A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel.
Beach House Hotel offers 29 air-conditioned accommodations with ceiling fans. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Wired and wireless Internet access is complimentary.

Beach House Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Koox Playa Hotel Playa del Carmen
Koox Playa Hotel
Koox Playa Playa del Carmen
Koox Playa
Beach House Hotel Hotel
Beach House Hotel Playa del Carmen
Beach House Hotel Hotel Playa del Carmen

Beach House Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 186 out of 466 reviews
Rating 8 - Good. 125 out of 466 reviews
Rating 6 - Okay. 81 out of 466 reviews
Rating 4 - Poor. 36 out of 466 reviews
Rating 2 - Terrible. 38 out of 466 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ferry

Stayed 1 night in Mar 2025

10/10 Excellent

Efrain

Stayed 7 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was not hot water in the room and a couple lights were either broken or blown
Stayed 7 nights in Mar 2025

10/10 Excellent

Dominic

Stayed 1 night in Feb 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service
Great location & price, with large rooms. Open air club close by makes rooms very noisy during evening/night, but ear plugs sort that out. Aircon rather noisy. But for cost and location, it’s pretty good.
Stayed 3 nights in Feb 2025

10/10 Excellent

rosalva

Stayed 3 nights in Feb 2025

10/10 Excellent

jim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jorge, made sure I was welcome and safe! He provided excellent suggestions for dining. He was extremely polite and friendly. He’s a real asset!
Stayed 6 nights in Feb 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found this place after our other hotel overbooked. Jorge the owner could see we were tired after a long day of travel, and set us up in a back room with balcony. Staying anywhere around 5th Ave. can get noisy at night, but it was quite quiet, and we slept just fine. We appreciated his care and concern. Rest of staff all friendly as well. Clean room, good WiFi, hot showers, a block from the beach. Great value for the price. No complaints. Thanks again Jorge.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly clean, budget friendly hotel in a great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff,great room, everything was fine.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Thaddaeus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Was in room 21 on 2nd floor. Toilet was not working right upon check-in. We went back to front desk within 5 mins of entering room. My husband was asked to fix the toilet plumbing himself because no maintenance on site. My husband spent half hour fixing it but the toilet was still not working 100%. Went back to front desk and was told that we caused the issue (within 5 mins of entering room). Finally, front desk called the maintenance guy, who told everyone that the pipes were plugged from the water calcification. Not our fault! Close to 5th avenue and so very noisy at night from the 3 nightclubs. Depends on what you prefer for your vacation
Stayed 3 nights in Jan 2025

8/10 Good

heung chan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

don

Liked: Cleanliness, staff & service
Great location, good value for the money. The main issue is the noise from the surrounded clubs. The music plays at full volume until 4am.
Stayed 2 nights in Jan 2025

10/10 Excellent

Aydin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the rooms are nice
Stayed 7 nights in Jan 2025

8/10 Good

Vixn

Stayed 3 nights in Jan 2025

10/10 Excellent

Thaddaeus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for the price
Stayed 1 night in Jan 2025

10/10 Excellent

niharika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the location is super sweet and helpful, it does stay pretty loud until 3 am so if that's a deal breaker then don't book here. Thr location is super central to everything even to the buses you can book to go thw airport and other cities.
Stayed 5 nights in Jan 2025

10/10 Excellent

Lilian

Traveled with group
Liked: Amenities
Everything was very good except the night clubs around music noises but the place the receptionist very friendly and nice and very good price for the room, we want to come back 👍👍👏❤️
Stayed 5 nights in Jan 2025

2/10 Terrible

Russom

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in the loudest night clubs area. The music so loud even if you use ear plugs can not prevent the noise. The room is very dirty, the mattress has some yellow spots due to urine or something else. the sink was leaking, and the air conditioner was dripping water on the bed. I was supposed to stay for seven days, since i could not sleep because of the noise and water dripping on the bed, i asked for refund and leave the building. The representative of the hotel refused to refund me. Since i care about my health, I left the building and stayed at a different and much better hotel. In that hotel, even if they offer me free to stay, i would never stay. If possible i would like to grade it negative 100 . I call it the worst hotel/
Stayed 7 nights in Dec 2024

10/10 Excellent

Arnoldo, Royal Oak

Stayed 4 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Disliked: Amenities
Bueno para el precio que uno paga. El personal bastante amable. El check-in fue rápido. El ruido de las discotecas alrededor es el único problema por lo que si te hospedas acá es por que quieres festejar!
Stayed 1 night in Jan 2025