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Hotel Riu Tequila - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Tequila - All Inclusive

5 bars/lounges, swim-up bar, poolside bar
Reception hall
Garden
Snack bar
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
$227
includes taxes & fees
Aug 20 - Aug 21

Explore the area

View in a map
Ave Xaman-ha, Manzana 3, Lote 19, Playa del Carmen, QROO, 77710
  • Playacar Beach
    ‪8 min walk‬
  • Playacar Golf Club
    ‪10 min walk‬
  • Xcaret Eco Theme Park
    ‪9 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Double Room (M)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room (M)

9.2 out of 10
Wonderful
(17 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (E)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (E)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (L)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (B2C-US)

  • 323 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (B2C-US)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Double Room ( Kid Free | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (U)

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (L)

  • 484 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (C)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (M)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (M)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (U)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (U)

9.0 out of 10
Wonderful
(79 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (C)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (C)

9.0 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (C)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Double Room

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 4

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, laptop workspace

Double Room Standard

  • 312 sq ft
  • Sleeps 4

View all photos for Suite Junior with View

1 bedroom, minibar, in-room safe, laptop workspace

Suite Junior with View

  • 581 sq ft
  • Sleeps 3

View all photos for Double Suite Junior

1 bedroom, minibar, in-room safe, laptop workspace

Double Suite Junior

  • 581 sq ft
  • Sleeps 3

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About this property

Hotel Riu Tequila - All Inclusive

3.5-star property in Playacar
5 restaurants, 4 outdoor pools, and a full-service spa are available at this property. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Additionally, a nightclub, 5 bars/lounges, and a health club are onsite. Housekeeping is available on request.
Hotel Riu Tequila - All Inclusive offers 630 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Tequila - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Tequila - All Inclusive features a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco property also offers a children's pool, a nightclub, and a complimentary children's club. Onsite uncovered self parking is complimentary.

Hotel Riu Tequila - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Rosa Roja - This buffet restaurant serves breakfast, lunch, and dinner.
Bamboo - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Rinascita - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Black Cow - Onsite steakhouse. Open daily.
Beach Club - This buffet restaurant serves lunch, dinner, and light fare. Reservations are required. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Beach Club
  • Black Cow
  • Rinascita
  • Rosa Roja

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room crib
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Tequila
Riu Tequila All Inclusive
Riu Tequila All Inclusive Playa del Carmen
Riu Tequila Playa del Carmen
Tequila Riu
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Hotel Riu Tequila
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Clubhotel Riu Tequila
Rui Tequila
Hotel Riu Tequila All Inclusive Playa del Carmen
Hotel Riu Tequila All Inclusive

Hotel Riu Tequila - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 550 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

marco

Liked: Cleanliness, property conditions & facilities, room comfort

Jus

Amazing place. All set for relax. Nice place Nice service Nice people.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Rodolfo

Liked: Staff & service, property conditions & facilities
It was okay for the price
Stayed 5 nights in Apr 2025

10/10 Excellent

Stacy

Stayed 6 nights in Apr 2025

8/10 Good

William Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fun
Stayed 5 nights in Apr 2025

10/10 Excellent

Marissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the food was outstanding!
Stayed 7 nights in Apr 2025

10/10 Excellent

Natasa

Liked: Property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Mark D, Springfield

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the wildlife and size of the rooms. Food was fine for all-inclusive.
Stayed 4 nights in Apr 2025

10/10 Excellent

Deniece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place best service and attention will definitely return
Stayed 6 nights in Apr 2025

8/10 Good

Jessica Kirsten

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was good, service , staff, food amenities, except the flushing arm of the toilet broke off rusted. Not a lot of AC outlets and I think the AC voltage is weak and won’t charge our devices properly. The Shower water flow is weak.
Stayed 5 nights in Apr 2025

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Hernan

Liked: Property conditions & facilities
The people the staff were amazing
Stayed 3 nights in Apr 2025

8/10 Good

Ignacio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation should be available for guest who book through agencies. Mexican themed MUSIC/patios/activities/would make it more enjoyable. Tourist pay to vacation in MEXICO to get a taste of Mexican traditions not a resort where all we hear is american music.
Stayed 5 nights in Apr 2025

10/10 Excellent

diego Alejandro

Stayed 3 nights in Apr 2025

10/10 Excellent

Anatolie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Kati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price quality
Stayed 8 nights in Mar 2025

8/10 Good

Arash

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel and overall we did enjoy our stay.
Stayed 6 nights in Mar 2025

10/10 Excellent

Angela K

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is top notch. Daniel & Saul in entertainment was beyond amazing. Manolo kept service going great at the pools & bars. Daniel, Isella, Jose were so great at the swim up bar. Leo & well all the dining staff throughout resort were fabulous. Security was very helpful with getting taxi’s & advice on local options. The fun activities made the week fun for our teenagers & us moms happy they were happy. Great shows & well organized events. The whole week was amazing & this resort made our first trip to Mexico a sure to return
Stayed 7 nights in Mar 2025

10/10 Excellent

Ramon Del

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing super friendly and helpful nightly events were super fun our favorite was the silent disco you cant miss it. I definitely need to shout out juan the swim up bar bartender and rosie the bartender in the lobby area always gave us great service would definitely recommend
Stayed 6 nights in Mar 2025

4/10 Poor

Allan

Stayed 4 nights in Feb 2025

8/10 Good

Carmen M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Andrew Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
First time visiting Mexico and wasn’t sure what to expect given that I’d never done something all-inclusive like this before (traveled abroad many times elsewhere) - Had an absolute blast with 3 friends of mine (26-27yrs old). Beach is a 5 min walk from Riu Requila and The resort was in a huge gated area along with the other resorts which makes you feel safe. We reserved transportation to and from the airport through Cancun Shuttle and had zero issues. Facilities and rooms were clean, food was good, staff was excellent all around and did everything to ensure we had a great time. We stayed in our bubble of resorts the entire time, but there’s plenty to do if you want to do a tour of some kind off-site. Very balanced mix of young, middle aged and older travelers. We went during peak spring break time and I was concerned the place would be littered with college kids - not the case. Whether you like to drink & socialize @ the pool all day long with people you don’t know (guilty as charged), relax in quiet, or go explore, this was a great place to be for a week.
Stayed 5 nights in Mar 2025

8/10 Good

Karin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought they were very cool with 4 adult ladies with 9 senior highschool boys. We had so much fun! The walk to the beach was awesome...verry willing to take you in a golf cart. Great selections on food/restaurants...loved the breakfast buffet
Stayed 4 nights in Mar 2025

6/10 Okay

Donna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Most of the resort staff were fairly friendly, but they only provided assistance when asked—they didn’t offer help proactively. One major disappointment was that, despite calling well in advance and emailing to request a room close to the main areas due to both girls’ challenges ( having autism) with regulation, we were given a room far away. This made it extremely difficult when they became dysregulated, as walking back to the room to calm them down was a struggle. The food was average, but the service from one pool server, Daniel, was exceptional. The entertainment was also excellent, and the pools were great, with plenty of daily activities. However, accessing the beach was inconvenient since it was at the resort across the street. Guests either had to walk or take a cart that ran every 15 minutes, driven by a worker who seemed quite miserable. There was no system in place, so even if you were waiting with kids, others would cut in line, causing longer wait times. If you chose to walk, the cart driver would drive right up behind you without honking and would scowl at you. The resort offered activities and entertainment throughout the day and especially in the evenings, which was a highlight. However, the late-night food options were lacking. When we arrived at 9 PM, the only available food was leftovers from the pool earlier that day, which was disappointing.
Stayed 7 nights in Mar 2025