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Hotel Posada Sian Kaan

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Posada Sian Kaan

Outdoor banquet area
Aerial view
Standard Room, 1 King Bed | View from room
Garden
In-room safe, blackout drapes, iron/ironing board, bed sheets

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 2 Norte S/N, entre Z.F.M., y 5a. Av., Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    1 min walk
  • Las Hijas de la Tostada
    1 min walk
  • ADO Tourist Terminal Playa del Carmen
    1 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    8 min walk

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About this property

Hotel Posada Sian Kaan

3-star hotel in Downtown Playa del Carmen
Along with an outdoor pool, this smoke-free hotel has a rooftop terrace and concierge services. WiFi in public areas is free. Other amenities include tour/ticket assistance and a garden.
Hotel Posada Sian Kaan offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and ceiling fans. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.

Children under 4 years old are not allowed in the swimming pool without adult supervision.

Hotel Posada Sian Kaan features an outdoor pool, a rooftop terrace, and tour/ticket assistance. Wireless Internet access is complimentary. This Playa del Carmen hotel also offers a garden, concierge services, and a water dispenser.

Hotel Posada Sian Kaan is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 4 floors
  • Built in 2010
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3 PM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children 9 and younger are not allowed at this property; All guests older than 9 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
Children 9 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Children under 4 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Kaan
Hotel Posada Sian Kaan
Hotel Posada Sian Kaan Playa del Carmen
Hotel Sian Kaan
Posada Sian Kaan
Posada Sian Kaan Playa del Carmen
Sian Hotel
Sian Kaan Hotel
Hotel Posada Sian Ka'An Riviera Maya/Playa Del Carmen, Mexico
Hotel Posada Sian Kaan Hotel
Hotel Posada Sian Kaan By Xperience
Hotel Posada Sian Kaan Playa del Carmen
Hotel Posada Sian Kaan Hotel Playa del Carmen

Hotel Posada Sian Kaan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 369 out of 645 reviews" "
Rating 8 - Good. 240 out of 645 reviews" "
Rating 6 - Okay. 27 out of 645 reviews" "
Rating 4 - Poor. 6 out of 645 reviews" "
Rating 2 - Terrible. 3 out of 645 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Rachel

Traveled with partner
Liked: Cleanliness, staff & service
Excellent staff and easy check in process. The accommodations were a little dated with rust on the walls/bathrooms/lamps.
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the pool, it was clean and of good size. Very friendly staff and very flexible with us. Room was in great condition. Very close to beach and super close to main downtown area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great little hotel.
We would happily stay again. The hotel was half a block from the beach and half a block from the main tourist strip of 5th avenue (but wasn’t in the middle of the strip noise wasn’t a real issue here). It was a block from the ADO bus station. The staff were all lovely and helpful and the hotel was clean and it does have a lift access to upper floors.
Stayed 6 nights in Jul 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very convienant, clean quiet Nice staff needs more electrical outlets, toilets dont flush well small pool and very small area around pool to lay out. onsite senote was dirty/unattractive. Had a deck area that is under utulized, could be a bar/breakfast designate
Stayed 5 nights in Jul 2024

10/10 Excellent

Maria

Stayed 7 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sweet place
Lovely room, fun little balcony, loved the location steps away from the main beach! Sweet place.
Stayed 3 nights in Mar 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and looks better than the pictures. It's well located between the beach and 5th avenue, close to everything, dining, bars, shopping, and near convenient transportation to the airport
Stayed 2 nights in May 2024

8/10 Good

james

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the money this place is excellent. You will work to flush the toilet and the bed just needs a lil softer mattress. But if you want a place to stay that is clean, safe, at the beach, steps from great walking/shopping/ and eating, this is the place is for you. I would stay again
Stayed 3 nights in Apr 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay close to the beach
Nice place, close to the beach. Staff very helpful and friendly.
Stayed 1 night in Apr 2024

8/10 Good

Janice

Stayed 2 nights in Mar 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Playa del Carmen.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An adorable oasis just steps from everything
This hotel is an adorable oasis just steps from the beach, Avenida 5, ferry to Cozumel, and tourist bus station. They offered filtered water in the room—with the ability to refill on your own from the cafeteria area in the middle of the courtyard. The cafeteria is a bit of a misnomer—it is a cafeteria for the staff—though guests can sit there under the shade to use the WiFi and enjoy the view of the lovely cenote and park-like grounds. A small fish-shaped pool offers a cooling respite. The roof deck has a gorgeous view of the sea—though the broken chaise lounge chair needs to be replaced. My only complaint would be the noise at night. I had hoped based on reviews that it would not be loud. Karen’s, around the corner, on Avenida 5, starts a live band at 8 that ends at midnight. Even with the doors closed and AC on, it felt as if we were actually inside the restaurant. In the end, it did not put a damper on our trip as the music finished promptly at midnight (at least when we were there), so it did not disturb our sleep. For anyone looking for a moderately-price accommodation perfectly situated to public transportation, nightlife, and the beach, look no further than Hotel Posada Sian Ka’an.
Stayed 4 nights in Mar 2024

10/10 Excellent

Rebeca, Wasco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable,quiet for being right in the middle of everything. Receptionist was lovely and helpful. We would go back and would recommend to others.
Stayed 4 nights in Feb 2024

8/10 Good

David, Madison

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, spotless room and grounds, friendly staff. Just steps from my favorite restaurant. Since we have stayed here before, we expected a light breakfast to be included with or room rate as in the past. This is no longer the case. A few days they started offering fruit and coffee for 180 pesos per person. Way too much. All in all I would definitely stay here again.
Stayed 14 nights in Feb 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the most amazing location!! A few steps to the beach one way and a few steps to 5th Avenue the other way. I loved being so close to everything yet tucked away on a side street where it was much quieter. Inside the hotel is like a private oasis with a pool and so many trees! Just gorgeous!!
Stayed 3 nights in Feb 2024

10/10 Excellent

John Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful time location is perfect will be back again
Stayed 8 nights in Feb 2024

10/10 Excellent

Susana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our family on our first trip to Playa del Carmen. It is a very short walk from both the beach and 5th Avenue, making it convenient for everything. The hotel is clean, the grounds are beautiful and quiet, and the staff are very helpful. If we make it back to this area, we would definitely stay here again.
Stayed 4 nights in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely stay. Just off 5th ave but nice and quiet with the beach 100 yards off at the other end of the street. Large, clean room. FYI the hotel details say that it does not have an elevator but it does have one. Wi-Fi a little inconsistent and worth noting if that is very important to you.
Stayed 10 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small nice hotel with potential but poorly managed
Very clean and cozy small hotel good enough just to get to shower and sleep. The TV never worked despite mentioning it to the staff, it mentions ice machines when there really aren't any. There are no breakfasts or telephones in the rooms for service and the wifi signal is super weak and slow.
Stayed 7 nights in Jun 2023

10/10 Excellent

sergio

Stayed 2 nights in Mar 2023

10/10 Excellent

Ivette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the cutest little hotel I have ever stayed. Surrounded by greenery all throughout the grounds. Exotic little jungle, with its own cenote, the pool was very clean and felt very private. Excellent service, 2 steps away from the beach and right on Quinta avenida. It was quiet at night, for a perfect night sleep. It combines comfort and eco friendly, exactly what I was looking for to make my experience unique.
Stayed 7 nights in Feb 2023

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ripped off
Place was nice. Great location. I could have paid them US$102 a night. I paid you $155-170+ a night. FEEL RIPPED OFF
Stayed 9 nights in Feb 2023