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Plaza del Sol Hotel

2.0 star property

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Photo gallery for Plaza del Sol Hotel

Double Room | 1 bedroom, iron/ironing board, free WiFi
Front of property
TV
Interior
Double Room | 1 bedroom, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
5ª Avenida ente Calles 20 y 22, Colonia Centro, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪8 min walk‬
  • Playa del Carmen Main Beach
    ‪11 min walk‬
  • Quinta Avenida
    ‪16 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, iron/ironing board, free WiFi

Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Room | 1 bedroom, iron/ironing board, free WiFi

Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room | 1 bedroom, iron/ironing board, free WiFi

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, iron/ironing board, free WiFi

Basic Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | 1 bedroom, iron/ironing board, free WiFi

Triple Room

  • Sleeps 3
  • 1 King Bed

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About this property

Plaza del Sol Hotel

Hotel in Luis Donaldo Colosio
A 24-hour front desk and free WiFi in public areas are available at this hotel.
Plaza del Sol Hotel offers 30 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Plaza del Sol Hotel features discounted use of a nearby fitness facility. Public areas are equipped with complimentary wireless Internet access.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

More

  • 1 building
  • 4 floors

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MXN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Sol Playa del Carmen
Plaza Sol Playa del Carmen
Hotel Plaza Sol
Hotel Plaza del Sol
Plaza del Sol Hotel Hotel
Plaza del Sol Hotel Playa del Carmen
Plaza del Sol Hotel Hotel Playa del Carmen

Plaza del Sol Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 25 reviews
Rating 8 - Good. 10 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 3 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Juan

Stayed 5 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Ac was not cold enough. The room was not readily accessible. No cable tv.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

You get what you pay for

I thought it would be nice to stay in 5th ave were all the action was. Don't do it. It's very loud with bands playing and people partying all hours of the night. The hotel was clean and the staff were friendly. I didn't have hot water most of my stay but overall you get what you pay for at $32 a night.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

fine as one night crash pad en route to airport

if you need a one night crash pad en route to airport, this is fine. Noisy at night - so best if you are NOT planning to spend much time in the room (or don't mind noise if you do!). Air con and wifi are good, fridge is a bonus, no where next to bed to charge phones etc, no where in shower to put soap etc. No lift so if you have lots of luggage a 300 or 400 room is not ideal.... Staff seem largely disinterested. No furniture on balcony and only one chair in the room to potentially move out there.

4/10 Poor

Rob, Florida

Disliked: Room comfort

VERY basic

After I told the manager I couldn't walk up and down to the 4th fl. every time I wanted to access my room (no elevators) because of my age, they found me a 2nd-fl room. No safe, no fridge, and the door was sliding frosted glass, so all the light from the corridor and shadows of people walking by poured in all night. There are zero amenities of any sort. The wi-fi worked occasionally, and when I went to check out there was no reception staff to be found. The only real positive was there WAS sufficient hot water.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the rare times that an inexpensive hotel with stellar reviews actually lived up to them.

10/10 Excellent

dnc, PR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot

Lot of noise but in perfect spot. Would have loved if there was at least a piece of bread and coffee for breakfast,because trips are very early and stores still closed. Staff very nice and helpful. Very comfortable bed. Need hot water for shower

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was amazing and very helpful!! Centrally located right in the middle of shops, restaurants and activities.

8/10 Good

Harold, Peterborough, Ontario

Liked: Cleanliness, staff & service, room comfort

Good hotel for the money; noisy night life

The hotel itself was pleasant and clean. The staff were super courteous and helpful. I did not have my partner with me or we may have had to change hotels because of the loud music. I was solo this trip so this was perfect for my budget when I wasn't going to be spending much time in a hotel room. You need to take your earplugs with you since the night life is noisy.(Apparently the office does give them out free of charge!) Many bars and establishments in local area and the bands start at 11 pm and don't finish until 2 am.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DONT STAY HERE!

Dont stay here even that is on 5 th av the place is nasty, the blankets are very old ready to throw to the garbage, is very dirty, very insecure, practicly usless! No elevator , very small we pay 68 dlls here it was 45 dlls there so no dont stay!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great little place right off 5th Ave

Quite, clean, and comfy. Nice people, easy check in, and surprisingly quite for the location. Good value we will come back

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 8 nights in Nov 2019

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

Muy bien. Me gustó la ubicación del lugar, recomendado...
Stayed 2 nights in Nov 2019

8/10 Good

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2019

10/10 Excellent

Armando, Sonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy agradable

La pase muy tranquilamente, no tuve ningún inconveniente o problema.
Stayed 7 nights in Jan 2018

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2018

10/10 Excellent

marco, Gallarate

Liked: Cleanliness, staff & service

vacanza a playa del carmen

ho prenotato questo hotel sulla 5 avenida in centro ottima posizione tutto ottimo tranne un particolare che i bar vicini al hotel hanno la musica troppo alta pero si e in centro. ottima vacanza e ottimo e gentile personale del hotel
Stayed 8 nights in Dec 2017

8/10 Good

Alena, Italia

Liked: Cleanliness, staff & service, property conditions & facilities

ottimo rapporto qualità - prezzo

Posizione eccellente, ottimo rapporto qualità - prezzo. Staff cordiale e preparato. Torneremo.
Stayed 21 nights in Aug 2017

6/10 Okay

Piticly, ibiza

Liked: Cleanliness, staff & service, room comfort
Muy bien ubicado, personal muy amable y un servicio muy bueno

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

limpieza y conodidad, no tiene estacionamiento

Excelente clima y buen trato de los prestadores de servicios, comida, bares, ropa, etc.

10/10 Excellent

Iván Aburto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación

Desde el Check-in sencillo, fácil y amigables.

8/10 Good

Brenda, Ciudad Juárez

Liked: Cleanliness, property conditions & facilities, room comfort

Vacaciones enero 2016

El hotel es excelente, mi viaje fue el BPM festival y la ubicación es excepcional me quedaba cerca de todo y el precio increíble por se playa del Carmen, claro. El servicio es excelente, por parte de las personas de limpieza, el personal de recepción es bueno pero no excelente y menos la persona que está en el turno nocturno, es muy despota, pero el hotel cumple con el objetivo, sin duda volvería.

8/10 Good

Jorge Alberto, Coahuila

Liked: Cleanliness, staff & service
Muy bien

8/10 Good

ALEJANDRA, villahermosa tabasco

Liked: Cleanliness, staff & service, room comfort

Hotel solo para unos dias!!

El hotel estuvo ideal para nosotros, ya que tiene excelente ubicación y como no estuvimos todo el dia y solo fue para dormir, estuvo muy bien, habitaciones limpias, si es viejo, ya que las camas no son comodisimas, pero cumplió con lo que buscabamos.