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Hotel Hacienda Maria Bonita

2.5 star property

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Photo gallery for Hotel Hacienda Maria Bonita

Front of property
Outdoor pool
Property entrance
Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
10 Avenida Norte No. 215, entre la 10 y 12 Nte., Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪14 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Master Suite King Size

Master Suite King Size | Outdoor pool

Master Suite King Size

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

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includes taxes & fees
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About this property

Hotel Hacienda Maria Bonita

Hotel in Downtown Playa del Carmen
An outdoor pool, concierge services, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a garden.
Hotel Hacienda Maria Bonita offers 40 air-conditioned accommodations with complimentary toiletries and ceiling fans. 40-inch Smart televisions come with satellite channels.

Bathrooms include showers. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

Hotel Hacienda Maria Bonita features an outdoor pool, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access.

Hotel Hacienda Maria Bonita has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 200 for adults and MXN 200 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1984
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 200 for adults and MXN 200 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards

We should mention

This property does not have elevators
Children under 15 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hacienda Maria
Hacienda Maria Bonita
Hacienda Maria Bonita Hotel
Hacienda Maria Bonita Playa del Carmen
Hotel Hacienda Bonita
Hotel Hacienda Maria Bonita
Hotel Hacienda Maria Bonita Playa del Carmen
Hacienda Maria Bonita Hotel Playa Del Carmen
Hacienda Maria Bonita Riviera Maya/Playa Del Carmen, Mexico
Hotel Hacienda Maria Bonita Riviera Maya/Playa Del Carmen
Hacienda Maria Bonita Carmen
Hotel Hacienda Maria Bonita Hotel
Hotel Hacienda Maria Bonita Playa del Carmen
Hotel Hacienda Maria Bonita Hotel Playa del Carmen

Hotel Hacienda Maria Bonita Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 171 out of 466 reviews
Rating 8 - Good. 168 out of 466 reviews
Rating 6 - Okay. 78 out of 466 reviews
Rating 4 - Poor. 30 out of 466 reviews
Rating 2 - Terrible. 19 out of 466 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Elena Rubi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The location is very good, because it's located behind 5ta Avenida. But the sercice was very poor and not cleaned. My pillows smell so bad.
Stayed 3 nights in Mar 2025

8/10 Good

Grzegorz

Stayed 2 nights in Mar 2025

6/10 Okay

Amy

Traveled with family and small children
Disliked: Amenities
Location was great. One block and walking distance from the main “5th avenue” shopping/dining where we spent much of our time. Walking distance to tons of excellent dining options, public beaches, and convenient shops. Hotel had security in the evenings. Rooms were basic, no extras. They did have AC, a safe and basics. Pool was small but clean. Overall - a safe, clean, basic hotel with no extra frills or amenities and located in the area we wanted to stay. It was a two to three star rating, because it was very basic. I felt it was a good value for the price.
Stayed 4 nights in Feb 2025

4/10 Poor

Roger

Traveled with family
Disliked: Staff & service
Disco property next door starting entertainment at 10 pm til 3 am. Very very loud. Unable to sleep.
Stayed 4 nights in Jan 2025

10/10 Excellent

Miguel

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice, quiet and clean. Close to restaurants, shops and 5th avenue. Staff is friendly and helpful. I booked this hotel because of the colors and the charm to feel the Mexican vibe. Pool was clean, security at night and overall great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Very well looked after older hotel. Peaceful. Friendly staff. Very clean
Stayed 2 nights in Dec 2024

8/10 Good

jose luis

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Russell

Stayed 1 night in Nov 2024

10/10 Excellent

Stanley, Mesa

Traveled with partner
Liked: Amenities
Great, inexpensive property near the market and ferry terminal. Room was clean, ac worked great and the staff was friendly.
Stayed 1 night in Oct 2024

6/10 Okay

Carol Stephanie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Jorge

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really good place to stay at. Affordable. No microwaves or refrigerators, but my husband, kids and I just went to sleep there so it worked for us. Pool was clean and warm. A half block down from the main shopping center/street vendors and 2 blocks from the beach. I would stay again!
Stayed 3 nights in Jun 2024

8/10 Good

Aristea

Stayed 4 nights in May 2024

8/10 Good

henry

Liked: Cleanliness, staff & service
Not the best not the worse good price point but not recommended for families with kids no mini fridge or coffee maker!
Stayed 6 nights in Mar 2024

8/10 Good

Abby

Stayed 1 night in Feb 2024

8/10 Good

Klaus Friis

Liked: Cleanliness, staff & service
Good value for the money
Stayed 5 nights in Jan 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in central location. I felt safe as there are lots of restaurants nearby. It’s within walking distance to 5th Avenue and the beach
Stayed 1 night in Feb 2024

10/10 Excellent

Timur V, Burnsville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 6 nights in Jan 2024

4/10 Poor

LIZANDRO

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Hotel descuidado y de poca calidad

El hotel es viejo y tienen muy descuidadas las instalaciones. Por las noches se escucha todo el ruido de los bares y restaurantes alrededor del hotel lo que hace dificil poder descansar.
Stayed 1 night in Jan 2024

6/10 Okay

Israel

Traveled with family
Disliked: Amenities
Clogged restroom at all times. Wi-Fi didn’t work most days. Broken showers.
Stayed 3 nights in Jan 2024

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Paul

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Joel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I reserved two rooms and one of them isn't working properly!! Like the AC didn't work properly and the TV too!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little Property nice pool walkable to any destination and shopping. Needs a little up keep but nice overall
Stayed 2 nights in Nov 2023

10/10 Excellent

Magnolia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023