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Hotel52

3.5 star property

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Photo gallery for Hotel52

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Reception
Property entrance
Standard Room, 1 King Bed | 1 bedroom, in-room safe, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Spa
  • Pool
  • Air conditioning

Explore the area

Map
Calle 52 entre 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪6 min walk‬
  • Playa del Carmen Main Beach
    ‪10 min walk‬
  • Quinta Avenida
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

1 bedroom, in-room safe, iron/ironing board

Junior Suite, 1 Bedroom

  • 689 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, iron/ironing board

Standard Room, 1 King Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, iron/ironing board

Standard Double Room

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, City View

1 bedroom, in-room safe, iron/ironing board

Family Suite, 2 Bedrooms, City View

  • 840 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, in-room safe, iron/ironing board

Deluxe Quadruple Room

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, iron/ironing board

Deluxe Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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The price is $57 total
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About this property

Hotel52

3.5-star hotel in Luis Donaldo Colosio
This smoke-free hotel features an outdoor pool, a swim-up bar, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, a 24-hour front desk, and express check-in.
Hotel52 offers 83 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a coffee shop/cafe. A swim-up bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Beaux Arts hotel also offers an outdoor pool, spa services, and multilingual staff. Wedding services and tour/ticket assistance can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel52 is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Beaux Arts architecture
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

HOTEL52 Hotel Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel Playa del Carmen

Hotel52 Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 262 out of 617 reviews
Rating 8 - Good. 199 out of 617 reviews
Rating 6 - Okay. 93 out of 617 reviews
Rating 4 - Poor. 31 out of 617 reviews
Rating 2 - Terrible. 32 out of 617 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Beatriz Mariana Medina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No tienen indicaciones de la política de toallas o llaves ni cómo usar la caja de seguridad, las puertas de los baños no cierran, el mantenimiento es súper limitado. Los empleado son amables y cálidos.
Stayed 6 nights in Mar 2025

6/10 Okay

Kali

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Sabrina

Traveled with partner
Liked: Staff & service, property conditions & facilities
The staff were friendly and helpful. A fridge in the room would have been nice. The pool area was nice, seating was limited due to the amount of bird poop on the chairs
Stayed 5 nights in Mar 2025

4/10 Poor

Kali

Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful with everything! Rooms and beds are great! Loved the location. Everything was walking distance
Stayed 8 nights in Feb 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. You literally walkout to the main strip where everything is located. The hotel doesn’t have a gym but there are some nearby. I highly recommend going to a gym called Evolve. The rooms are nice and I had great customer service at the front desk. Nobody really used the swimming pool because the beach is so close.
Stayed 5 nights in Feb 2025

6/10 Okay

Robin

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Great location, rooms are big but smell moldy. We had to move to another room. We paid xtra for parking and it was based on availability only. We parked on the street.
Stayed 3 nights in Feb 2025

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Been before and will return again. A few minor annoyances, like a room safe that didn’t work, and was too small to keep a laptop. But the staff are great! Underground parking is great.!
Stayed 1 night in Feb 2025

10/10 Excellent

Jose Raul Sixto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this property and then everything you needed a rooftop pool restaurant for breakfast and simple but well equipped bedrooms. The beds were very comfortable in the lemons were very nice
Stayed 7 nights in Feb 2025

8/10 Good

ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria Guadalupe Mulgado

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and fast check in with the upset hospitality.
Stayed 7 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful Rooftop Patio and Pool

Hotel 52 was a great choice for a basic room, close to everything with a beautiful rooftop pool and patio. I will be back.
Stayed 3 nights in Feb 2025

6/10 Okay

Peggy

Liked: Staff & service
The Hotel is nice
Stayed 4 nights in Feb 2025

10/10 Excellent

micheal john

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great hotel
Stayed 8 nights in Jan 2025

8/10 Good

jennifer

its a nice hotel
Stayed 8 nights in Jan 2025

2/10 Terrible

yahya

Disliked: Cleanliness, staff & service, property conditions & facilities
“It’s an old building. They have a room on the first floor with a lot of humidity coming off the concrete. The window opens directly to the walking area and stairs, bringing in excessive noise from kids and their parents early in the morning. Around 7:30 AM, workers arrive, and you can hear everything they do. There is no real sense of privacy in that place. They also require signing too many unnecessary documents for check-in and check-out. Additionally, the internet speed fluctuates, and sometimes it doesn’t work at all.
Stayed 2 nights in Feb 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities
Overall a nice place to stay. Receptionist are quite attentive. This hotel was suppossed to cost 4 times mkre than offered at, and this is just misleading. Rooms was comfortable, albeit smells like humidty a. If you open your windows, theres no mosquito protectors, so you will get quite bitten. I got
Stayed 7 nights in Jan 2025

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities
The desk service is excellently, the lady from the desk is make customer super welcome 💕she is very sweet..
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great!
Stayed 5 nights in Jan 2025

10/10 Excellent

Giovanni S

Liked: Cleanliness, amenities, property conditions & facilities
I will stay here again
Stayed 6 nights in Sep 2024

8/10 Good

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was budget friendly and we enjoyed our stay with no issues.
Stayed 3 nights in Jan 2025

2/10 Terrible

Anna

Traveled with family
No hot water in the shower. No steady internet. Dirty filthy windows. I did not care to make pics.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint little posada

Nice, well maintained little hotel in central PDC. Every thing is walkable. Excellent wi-fi, difficult to find in central area. Friendly staff.
Stayed 3 nights in Jan 2025

8/10 Good

Tyler

Liked: Staff & service, property conditions & facilities
Great location, great staff, air conditioned, comfortable bed
Stayed 2 nights in Jan 2025

8/10 Good

Joshua

Stayed 2 nights in Dec 2024