Room Deals for Grand Sunset Princess - All Inclusive, Playa del Carmen | Hotwire

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Dates

January 2025

February 2025

Sundeck

Front of property

Deluxe Suite, Pool Access (with Jacuzzi, Pool View) | View from room

Sports facility

Suite (with 2 Jacuzzis) | Free minibar, in-room safe, desk, blackout drapes

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

All inclusive

Pool

Hot Tub

Breakfast included

Housekeeping

Explore the area

Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710

Playa Xcalacoco
13 min walk
Gran Coyote Golf
7 min drive
El Camaleón Mayakoba Golf Course
8 min drive
Playa Del Carmen, Quintana Roo (PCM)
24 min drive

Room options

Super Saver | Free minibar, in-room safe, desk, blackout drapes

Super Saver

512 sq ft
Sleeps 4
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, Pool Access (with Jacuzzi, Pool View) | Free minibar, in-room safe, desk, blackout drapes

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

597 sq ft
Sleeps 3
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, Garden View | Free minibar, in-room safe, desk, blackout drapes

Deluxe Suite, Garden View

597 sq ft
Sleeps 4
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Free minibar, in-room safe, desk, blackout drapes

Family Club Room - Pool Access, Pool View

640 sq ft
Sleeps 5
1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

Free minibar, in-room safe, desk, blackout drapes

Family Room

635 sq ft
Sleeps 5
1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

Suite (with 2 Jacuzzis) | Free minibar, in-room safe, desk, blackout drapes

Suite (with 2 Jacuzzis)

640 sq ft
Sleeps 4
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Suite with Jacuzzi and Outdoor Shower | Free minibar, in-room safe, desk, blackout drapes

Suite with Jacuzzi and Outdoor Shower

640 sq ft
Sleeps 2
1 King Bed

Free minibar, in-room safe, desk, blackout drapes

Single Room Deluxe With Garden View

Sleeps 1
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Free minibar, in-room safe, desk, blackout drapes

Double Room Deluxe With Garden View

Sleeps 3
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Free minibar, in-room safe, desk, blackout drapes

Double Room With Lake View

Lake view
Sleeps 2
1 King Bed OR 2 Double Beds

Free minibar, in-room safe, desk, blackout drapes

Double Room Premium With Garden View

Sleeps 2
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Free minibar, in-room safe, desk, blackout drapes

Quadruple Room Deluxe With Garden View

Sleeps 4
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Free minibar, in-room safe, desk, blackout drapes

Triple Room Premium With Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Free minibar, in-room safe, desk, blackout drapes

Double Room Premium With Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Free minibar, in-room safe, desk, blackout drapes

Double Room Luxury With Pool View

Sleeps 2
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Free minibar, in-room safe, desk, blackout drapes

Single Room Deluxe With Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Free minibar, in-room safe, desk, blackout drapes

Double Room Premium With Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Free minibar, in-room safe, desk, blackout drapes

Single Room Deluxe With Garden View

Sleeps 2
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Free minibar, in-room safe, desk, blackout drapes

Single Room Luxury With Pool View

Sleeps 1
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Free minibar, in-room safe, desk, blackout drapes

Single Room With Lake View

Lake view
Sleeps 1
1 King Bed OR 2 Double Beds

Free minibar, in-room safe, desk, blackout drapes

Triple Room Deluxe With Garden View

Sleeps 4
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Free minibar, in-room safe, desk, blackout drapes

Triple Room Premium With Garden View

Sleeps 4
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Free minibar, in-room safe, desk, blackout drapes

Triple Room Deluxe With Garden View

Sleeps 3
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Free minibar, in-room safe, desk, blackout drapes

Quadruple Room Premium With Garden View

Sleeps 4
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Free minibar, in-room safe, desk, blackout drapes

Triple Room Luxury With Pool View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Free minibar, in-room safe, desk, blackout drapes

Single Room Premium With Garden View

Sleeps 1
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Free minibar, in-room safe, desk, blackout drapes

Double Room Deluxe With Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Free minibar, in-room safe, desk, blackout drapes

Single Room Premium With Garden View

Sleeps 2
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Similar properties

Outdoor pool

Pool

Hot Tub

Breakfast included

All inclusive

per night

$390 total

includes taxes & fees

Jan 7 - Jan 8

About this property

Grand Sunset Princess - All Inclusive

4.5-star Playa del Carmen property with 9 restaurants

Catch some rays at the beach or spend the day relaxing at Grand Sunset Princess - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Change of towels is available on request.

Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

6 outdoor tennis courts, a health club, and a water park (surcharge) are featured at the property. 12 outdoor swimming pools and 4 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Grand Sunset Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Grand Sunset Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Onsite uncovered self parking is complimentary.

Grand Sunset Princess - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM. A complimentary manager's reception is offered each day.

Buffet Naranja - This buffet restaurant serves breakfast, lunch, and dinner.

La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Le Fleur - This theme restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

La Vaqueria - This theme restaurant serves dinner only. Reservations are required. Open daily.

Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Soccer

Tennis

Volleyball

Lessons/classes/games

Aerobics

Dancing

Entertainment

Access to onsite nightclubs

Onsite live performances

Languages

English, French, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free beach shuttle
Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
2 beach bars
3 poolside bars
3 swim-up bars
9 bars/lounges
9 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Buffet Naranja
La Hacienda
La Vaqueria
Le Fleur
Mamma Mia

Things to do

12 outdoor pools
6 outdoor tennis courts
Arcade/game room
Archery
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Evening entertainment
Fitness classes
Free children's club
Full-service spa
Health club
Indoor pool
Kayaking
Nightclub
Playground
Sauna
Shopping
Snorkeling
Spa tub
Steam room
Table tennis
Tennis lessons
Water park

Family friendly

12 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Indoor pool
Laundry facilities
Lifeguards on site
Living room
Playground
Snack bar/deli
Water park (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms
5,425 square feet of conference space

Outdoors

Beach towels
Beach umbrellas
Free beach cabanas
Free pool cabanas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

15 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Spa tub
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

More

Banquet hall
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Reception hall
Smoke-free property
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar

More

Air conditioning (climate-controlled)
Ceiling fan
Desk
Iron/ironing board
Living room
Phone
Safe
Separate sitting area
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Late check-out fee: MXN 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a security system and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Grand Sunset Princess All Inclusive

Grand Sunset Princess All Suites Resort

Grand Sunset Princess - All Inclusive Playa del Carmen

Grand Sunset Princess All Suites Resort Spa All Inclusive

Grand Sunset Princess - All Inclusive All-inclusive property

Grand Sunset Princess - All Inclusive Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Thomas I Gaffney, Sykesville

Sep 25, 2024

Liked: Staff & service

Stayed 7 nights in Jul 2024

10/10 Excellent

Lisa

Traveled with group

Sep 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was huge and the swimout was so worth it! The grounds were well maintained and the staff was great! The wildlife was so cool with the exception of the coaties which were quite annoying around the outside food areas. Over all we had an amazing stay, and we will definitely be back! The shows are awesome and a big shout out to our bartender Pedro and waitress Pathy!

Stayed 7 nights in Sep 2024

8/10 Good

michelle

Traveled with family

Sep 22, 2024

Liked: Cleanliness, staff & service, amenities

Stayed 6 nights. Really enjoyed the all the greenery, landscaping, and natural wildlife (especially the monkeys). The coati are a little out of control around the pools and food stands. They steal your food right from you. The pools are wonderful, so many different pools and shapes of pools. A pool for every liking which was nice. The restaurants were excellent. The buffets were just that...buffet food, nothing special. The theater was big and had AC and nightly shows were very good. I enjoyed the nighly shows alot. The resort as a whole needs some updates and fresh paint in some areas but overall is beautiful. The staff was excellent.

Stayed 6 nights in Sep 2024

10/10 Excellent

Yasmine

Sep 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jul 2024

8/10 Good

Kalie

Traveled with group

Sep 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have a great stay at the Grand Princess Sunset. The access to the beach, beautiful grounds and convenience were all what we hoped for. The entertainment at night was nice and we enjoyed the silent disco one evening. The staff was very nice and helpful. Our only issue was the amount of coati (small wild animal like a raccoon) who were around the resort and beach. They would swarm us when we had food and tried to take my friend’s bag into the bushes.

Stayed 4 nights in Sep 2024

10/10 Excellent

Gemma

Traveled with partner

Sep 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Feels like home…..

Stayed 6 nights in Sep 2024

4/10 Poor

Karen

Sep 21, 2024

Stayed 7 nights in Sep 2024

10/10 Excellent

Luis

Sep 21, 2024

Stayed 9 nights in Aug 2024

8/10 Good

Irene Angelica

Traveled with family

Sep 20, 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

The animals all over the pool area you had to be holding your drinks and food all the time Service great ,food in the restaurants excellent , in the buffet not so good Drinks they can improve not to tastee

Stayed 6 nights in Sep 2024

6/10 Okay

ezequiel

Sep 20, 2024

Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with partner

Sep 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was the best resort we have ever been at. We love animals and got to see lots of coatie and monkeys while at the resort. We stayed at the sunset building at tje service was spectacular. We will be back.

Stayed 6 nights in Sep 2024

8/10 Good

Bryan Jonas

Sep 18, 2024

Liked: Cleanliness, staff & service

Stayed 7 nights in Sep 2024

2/10 Terrible

Alberto A, lancaster

Sep 17, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jun 2024

6/10 Okay

Emily

Traveled with partner

Sep 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was a nice resort for the first time in Cancun area. Very big, though so it took forever to get anywhere. Coatis run rampant here though. Several people got bit by them and they will jump up and steal your food right off your plate and/or bite you for it. Very risky! Beautiful scenery and you can walk right onto the beach and swim. Beautiful area. Excursions were very fun. You have to pay for so many extras that we hadn’t experienced at other resorts in Mexico. People are constantly trying to sell you things anywhere you go, which is really obnoxious. You cannot truly relax with all of the pestering. And wear bug spray!! Mosquitoes are very bad.

Stayed 6 nights in Sep 2024

8/10 Good

Jeanette

Traveled with family

Sep 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spent 5 days here with my family. While the place is very grand they can definitely use some updates. It is a bit dated. The staff was very friendly. I hate to say this but the food was not that great. We did have a really great meal at the steakhouse so make sure you hit that spot up. The only other thing that I wasn’t crazy about was literally everywhere you go someone is trying to upsell you something. It was way too much.

Stayed 4 nights in Sep 2024

8/10 Good

David

Traveled with family and small children, Traveled with family

Sep 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super clean property and extremely friendly and helpful staff. We had a great time and we really enjoyed our stay. The only thing that wasn't great was the food. The buffet was mediocre most times

Stayed 7 nights in Sep 2024

6/10 Okay

Mie Suk

Traveled with family

Sep 16, 2024

Liked: Staff & service

Disliked: Cleanliness, amenities

The staff at this resort was excellent. It made my stay worth it. The rooms could use major upgrades, all of them. This is an older resort so I would say for an older resort it was ok. I enjoyed most food, but could have more variety. Overall if youre on a budget and you want to travel with people this is an affordable all inclusive. The bus was amazing! We never waited long.

Stayed 3 nights in Sep 2024

8/10 Good

Joan

Traveled with partner

Sep 16, 2024

Liked: Cleanliness, amenities

I wouldn't say this is a bad place to stay, especially for the money, however, I have stayed places in the same price ballpart that we liked better. I like bigger properties / resorts but this place was huge. Had to take a golf cart from staff to go to places, so felt like we didn't really get to see everything in our week there. Also the food was pretty bad. Only thing I enjoyed was fruits, salads and the club sandwich I wooofed down from Room Service because I was starving after not enjoying the food. Also after finding our our flight had been cancelled and we needed to stay one more night, the internet said they had rooms available but they said they could not add one night at front desk that it had to be done online. Doing it online required to book 4 night minimum. SMH that was dumb! It cost us an extra $600 to reserve a different airline. All in all, we will not return.

Stayed 7 nights in Sep 2024

8/10 Good

Stephen

Traveled with partner

Sep 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food from the taco and hamburger stands was great. Food from the restaurant and buffet was not so great. Would have liked more options of clubs to go dancing etc. in the evenings.

Stayed 5 nights in Sep 2024

6/10 Okay

Alexandru

Sep 16, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

JENNIFER, Urbandale

Traveled with family

Sep 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Resort was beautiful! Staff was superb! Food was mediocre.

Stayed 5 nights in Sep 2024

10/10 Excellent

Bradley Dean

Sep 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel and staff were great and the food was very good, even the buffets were better than average. Only downsides no shuttle service for non-platinum guests and I had selected an ocean view room and they had none to offer! Swear i paid more too! The front desk lady (Amina?) managed to get me an upper floor king suite though which was very nice. Oh and they were lacking decent entertainment.

Stayed 6 nights in Sep 2024

2/10 Terrible

Heriberto

Sep 15, 2024

Stayed 4 nights in Aug 2024

8/10 Good

Yoon Sun

Sep 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Sep 2024

6/10 Okay

Alexandru

Traveled with family and small children

Sep 15, 2024

Liked: Staff & service

The concept is great the stuff was very helpful yet took a very long time to get what we we’re asking for for example our laundry took 3 days where when I called and asked they said that will have it by the end of the same day for us. Overall was not bad and impressed but it wasn’t horrible either it was an average experience

Stayed 8 nights in Sep 2024

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