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Deluxe Suite, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$280* Per night/room May 2 - May 3

Family Club Room - Pool Access, Pool View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite (with 2 Jacuzzis)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Super Saver

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite with Jacuzzi and Outdoor Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment
Land activities

  • Volleyball

Not included

  • Surcharge for premium food items
  • Surcharge for room service

  • Volleyball included
  • Surcharge for premium food items
  • All available beverages included
  • Buffet-style meals included
  • A la carte dining included
  • Surcharge for room service
  • Gratuities included
  • Additional gratuities accepted
  • All meals included

Property Features

Grand Sunset Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Grand Sunset Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the property's 9 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Onsite self parking is complimentary.

Grand Sunset Princess - All Inclusive has designated areas for smoking.

  • Daily
  • Number of indoor pools - 1
  • Number of outdoor pools - 12
  • Number of spa tubs - 4
  • Elevator
  • 24-hour front desk
  • Turkish bath/Hammam
  • Porter/bellhop
  • Vegetarian menu options available
  • Free self parking
  • Dry cleaning/laundry service
  • Table tennis
  • Conference space size (meters) - 504
  • Number of meeting rooms - 5
  • Free reception
  • Terrace
  • Free buffet breakfast
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Outdoor tennis courts - 2
  • Total number of rooms - 672
  • Lifeguard on site
  • Tennis on site
  • Coffee/tea in common areas
  • Number of bars/lounges - 9
  • Number of poolside bars - 3
  • Full-service spa
  • Number of beach bars - 2
  • Number of swim-up bars - 3
  • Free beach shuttle
  • Water park access (surcharge)
  • Beach umbrellas
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Free beach cabanas
  • Tours/ticket assistance
  • Evening entertainment
  • Free pool cabanas
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Nightclub
  • Supervised childcare/activities (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Proposal/romance packages available
  • Number of restaurants - 9
  • Conference space size (feet) - 5425
  • Banquet hall
  • Reception hall
  • Beach towels
  • Television in common areas
  • 24-hour fitness facilities
  • Arcade/game room
  • Wedding services
  • Garden
  • Outdoor entertainment area
  • Multilingual staff
  • Outdoor furniture
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 12
  • Children's pool
  • Supervised childcare/activities (free)
  • Number of living rooms
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Room Amenities

Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Ceiling fan
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Free WiFi
  • Separate living room
  • Minibar (stocked, free items)
  • Rollaway/extra beds (free)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 5
  • Window screens
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.

Buffet Naranja - This buffet restaurant serves breakfast, lunch, and dinner.

La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Le Fleur - This theme restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

La Vaqueria - This theme restaurant serves dinner only. Reservations are required. Open daily.

Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Spa Services

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

  • Number of treatment rooms 15
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

2 outdoor tennis courts and a water park (surcharge) are featured at the property. 12 outdoor swimming pools and 4 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Bicycle rentals on site
  • Beach volleyball on site
  • Archery on site
  • Kayaking on site
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Late check-out fee: MXN 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

One child stays free

Noise-free rooms not guaranteed

Humane animal treatment

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 2

Social distancing measures are in place

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Hotel Names

  • Grand Sunset Princess All Suites Resort
  • Grand Sunset Princess - All Inclusive Playa del Carmen
  • Grand Sunset Princess All Suites Resort Spa All Inclusive
  • Grand Sunset Princess - All Inclusive All-inclusive property

Hotel Reviews

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