Villa, 3 Bedrooms (Middle floor)
Bed Count 2 King Beds Maximum Occupancy 8 Max
$1,148*
Per night/room
May 1 - May 2
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
All-inclusive room rates at Fairmont Heritage Place Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Property Features
Some rates at Fairmont Heritage Place Mayakoba are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. Summer fun is a breeze at Fairmont Heritage Place Mayakoba, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa.
Dining is available at one of the resort's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a beach bar. A computer station is located on site and wireless Internet access is complimentary. This luxury resort also offers a children's pool, outdoor tennis courts, and a health club. Complimentary uncovered self parking is available on site, along with a car charging station.
Fairmont Heritage Place Mayakoba is a smoke-free property.
- Free use of nearby fitness center
- Walkway to water
- Number of outdoor pools - 2
- Elevator
- Free beach club on site
- 24-hour front desk
- Business center
- Uncovered parking
- Porter/bellhop
- Free self parking
- Dry cleaning/laundry service
- Computer station
- Food and water bowls
- On private beach
- Terrace
- Concierge services
- Snack bar/deli
- Pool umbrellas
- Outdoor tennis courts - 4
- Total number of rooms - 28
- Number of floors - 4
- Number of buildings/towers - 11
- Golf course on site
- Tennis on site
- Golf lessons with a pro
- Pro shop
- Clubhouse
- Barbecue grill(s)
- Couples/private dining
- Number of bars/lounges - 3
- Full-service spa
- Number of beach bars - 1
- Beach umbrellas
- Spa treatment room(s)
- Free beach cabanas
- Grocery/convenience store
- Tours/ticket assistance
- Electric car charging station
- Beach sun loungers
- Free WiFi
- Health club
- Babysitting or childcare (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Children's club (surcharge)
- Supervised childcare/activities (surcharge)
- Children's pool
- Spa services on site
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 8
- Laundry facilities
- Beach towels
- 24-hour fitness facilities
- Gated community
- Golf cart
- Golf clubs (equipment)
- Garden
- Outdoor entertainment area
- Outdoor furniture
Family Friendly Amenities
- Family property
- On private beach
- Number of outdoor pools - 5
- Children's pool
- Free WiFi
- Outdoor tennis courts - 4
- Kitchen
- Grocery/convenience store
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Separate dining area
- Full-sized refrigerator/freezer
- Microwave
- Free cribs/infant beds
Room Amenities
Fairmont Heritage Place Mayakoba offers 28 air-conditioned accommodations with minibars (stocked with some free items) and safes. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 5-star resort have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
- Air conditioning
- Wheelchair accessible
- Free newspaper
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Free local calls
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Ceiling fan
- Room service (24 hours)
- Designer toiletries
- Desk
- Patio
- Premium bedding
- Separate sitting area
- Turndown service
- Free bottled water
- Microwave
- Cookware, dishware, and utensils
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Kitchen
- Slippers
- Shower/tub combination
- Separate dining area
- Dishwasher
- Full-sized refrigerator/freezer
- Flat-panel TV
- Free WiFi
- Individually furnished
- Individually decorated
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Minibar (stocked, some free items)
- Oven
- Towels provided
- Bedsheets provided
- Highchair
- Blender
- Soap
- Shampoo
- Toilet paper
- Children's dinnerware
- Baby bath
- Laptop-friendly workspace
- Eco-friendly cleaning products provided
- Child-size slippers
- Paper towels
- Restaurant dining guide
- Wheelchair-width doorways
- Wardrobe or closet
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Tauro Steakhouse - Onsite restaurant.
La Cantina - Onsite restaurant. Open daily.
La Laguna - This restaurant specializes in Mexican cuisine. Open daily.
Ki beach Bar Korean BBQ - This restaurant specializes in Korean cuisine. Open daily.
Café Maya - Onsite café. Open daily.
24-hour room service is available.
Spa Services
Fairmont Spa has 20 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
- Number of treatment rooms 20
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Sauna in spa
- Steam room in spa
- Minimum age to access spa is 16
- Reflexology
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
Nearby Activities
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 4 outdoor tennis courts, and a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Ecotours on site
- Free bicycles on site
- Golf driving range on site
- Golf lessons on site
- Hiking/biking trails on site
- Volleyball on site
- Beach volleyball on site
- Archery on site
- Kayaking on site
- Windsurfing on site
- Yoga classes/instruction on site
- Pilates classes on site
- Beach yoga on site
- Racquetball/squash on site
- Fitness classes on site
- Water sports equipment
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- Service fee: USD 35 per person, per night
- Resort fee: USD 35 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: approximately USD 15–30 per person
- Pet fee: USD 31.76 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 4:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Staffed front desk
LGBTQ friendly
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of USD 31.76 per pet, per day
- Dogs only
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
Pool access available from 7:00 AM to 7:00 PM.
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Fairmont Heritage Mayakoba
- Fairmont Heritage Place Mayakoba Resort
- Fairmont Heritage Place Mayakoba Playa del Carmen
- Fairmont Heritage Place Mayakoba Resort Playa del Carmen
Hotel Reviews
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