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Catalonia Playa Maroma – All Inclusive

4.0 star property

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Photo gallery for Catalonia Playa Maroma – All Inclusive

On the beach, white sand
6 restaurants, lunch, dinner served; Italian cuisine
On the beach, white sand
Outdoor pool
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub

Explore the area

Map
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710
  • Paradise Beach
    ‪1 min walk‬
  • Maroma Beach
    ‪1 min walk‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Privileged Superior

Privileged Superior | Minibar, in-room safe, desk, laptop workspace

Privileged Superior

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Romance Deluxe

Privileged Romance Deluxe | Minibar, in-room safe, desk, laptop workspace

Privileged Romance Deluxe

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite

Privileged Suite | Minibar, in-room safe, desk, laptop workspace

Privileged Suite

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out | Minibar, in-room safe, desk, laptop workspace

Privileged Suite Ocean View & Swim Out

  • 1253 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe Room

Premium Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Premium Deluxe Room

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 409 sq ft
  • Sleeps 1
  • 1 King Bed

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About this property

Catalonia Playa Maroma – All Inclusive

4-star property in Maroma
Catch some rays at the beach or spend the day relaxing at Catalonia Playa Maroma – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Catalonia Playa Maroma – All Inclusive offers 404 accommodations with minibars and safes. Rooms open to balconies. This Playa del Carmen property provides complimentary wired and wireless Internet access.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alegría SPA has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Catalonia Playa Maroma – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Catalonia Playa Maroma – All Inclusive features outdoor tennis courts and an outdoor pool. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This all-inclusive property also offers a children's pool, a nightclub, and a hot tub. Complimentary self parking is available on site.

Catalonia Playa Maroma – All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
El Pajarito - Overlooking the garden, this buffet restaurant serves lunch and dinner.
Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Adelita - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Grill - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Ayami - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Ayami
  • El Pajarito
  • Grill
  • Toscana

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Playa Maroma – All Inclusive Playa del Carmen
Catalonia Playa Maroma – All Inclusive All-inclusive property

Catalonia Playa Maroma – All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1004 reviews
Rating 8 - Good. 251 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 61 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shauna, Oakbank

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked the jungle feel. We liked the beach. We enjoyed a couple of the shows (Rock show & Mexican show), the others were good when there was stuff happened but too much time just watching videos we felt. The a la carte restaurants were good re: food and service (Italian in particular, the Steakhouse had the best desserts on the resort), the Japanese restaurant was good as well. BLoved had very slow service which surprised us. Great breakfast and lunch menu but dinner wasn't so great. The buffet was good, lots of variety but we struggled a few times to try get someone to bring us coffee. Rooms were beautiful, ours was recently renovated. The one sink had a leak underneath so floor was always wet there. Congiere was wonderful. Victor & Rueben were super friendly and helpful. Coatis were neat to see. Lots of naked little kids in the pool which was somewhat disturbing and unacceptable in our opinion. Lots of entertainment, the entertainment crew work long hours and are really good at what they do. Coffee house, Aromas, was really nice!
Stayed 10 nights in Jan 2025

10/10 Excellent

Wieslaw

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of14 celebrating birthday I love that time everything excellent
Stayed 7 nights in Jan 2025

10/10 Excellent

Ramune

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great places and beach it amazing.Second time.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jacqueline

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the property. This was our first time to Mexico and this was a great selection. Offering a little of everything from views from the ocean to enjoying the day pool side. Buffet offered lots of choices that made it easy to select from. We like that we could have snacks by the pool or ocean front. As they had a crepe bistro, pizzeria and two food trucks. This was convenient when at the beach or pool for the day. Accompanied by Servers that brought your beverages to you. We appreciated so many of them. We booked an excursion in the lobby, easily and efficient. Enjoyed the evening entertainment at the theatre nightly. Had a great time - pleasant and relaxing atmosphere.
Stayed 7 nights in Jan 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, extremely friendly staff, wonderful restaurants, fun entertainment and an amazing beach.
Stayed 7 nights in Jan 2025

8/10 Good

Princess

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great visit! The resort, the food and the beach were amazing. However, the washroom in the room, not so great! The shower leaked water everywhere and there’s not much ventilation in there. There was always a sewer smell.
Stayed 7 nights in Jan 2025

6/10 Okay

Marian

Traveled with family
Beautiful beach & nice pool. Small lobby with limited seating. Lobby flooded when it rained. Only two bars on the whole resort. Every drink was made different - no consistency. Our room was extremely musty and dated but some rooms were updated. Courtyards were nice. No elevators. Same food served every day at buffet & by pool. Limited choices for lunch by pool & beach. A la cartes were nice. Entertainment was just a dancing & singing show in different costumes- no variety. Silent party was fun. Coatis were a nuisance. Staff were friendly & helpful. Whole resort felt dated and that corners were being cut.
Stayed 9 nights in Jan 2025

10/10 Excellent

Jacquelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing good, entertainment was better than it was several years ago when we stayed. Beautiful beach. Had a lovely stay in the privileged section.
Stayed 7 nights in Jan 2025

10/10 Excellent

NATALIE, CHICAGO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and shows. for the price, against other catalonias, this was amazing. our young daughter was free and made all the difference in our ultimate family decision. gorgeous beach and our bathroom was updated. not older like the photos. great meal options and easy to book on the app if you really want to.
Stayed 7 nights in Dec 2024

10/10 Excellent

Elise Marie

Liked: Property conditions & facilities
Very good
Stayed 7 nights in Jan 2025

8/10 Good

Benjamin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Walking through the jungle was great!! Pool is awesome. Beach was perfect.
Stayed 10 nights in Jan 2025

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The people are amazing! Nice and friendly.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marissa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, beautiful beach, fun pool, lovely rooms, food is amazing. Have stayed here twice and will go back again:)
Stayed 7 nights in Sep 2024

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

4/10 Poor

Juliano

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Expedia costumers do not have same privileges than other customers coming from different tourism companies specially from France and Italy. That was told us by hotel Manager and I don't think Expedia is aware about it. No vip benefits or acknowledge terrible and unfriend staff specially at kids club.
Stayed 7 nights in Dec 2024

8/10 Good

Cassandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel, staff fantastic but the little critters jumping on chairs and stealing food was a bit too much for us. The staff did constantly try to shoo them away but it was considerably annoying.
Stayed 7 nights in Nov 2024

4/10 Poor

Natalie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Poor value for the price we paid. Property is cutting costs on food, staff training, room maintenance, spa facilities, a la carte restaurants. Stayed in this property before (6 years ago) and thought it was fantastic. Most everything that made this property special, such as excellent restaurants, customer service, grounds upkeep is no longer there. While property grounds are still beautifully landscaped, the trash and food leftovers are not picked up, the tables in the lobby, around the pool and the beach, coffee shop are always sticky and full of crumbs which invites ants and raccoons. The food was the worst we had in 25 years vacationing in Mexico. We are not picking eaters, but the taste and the quality of food is similar to hospital or school cafeteria- bland, greasy, tasteless, re-heated or fried, and heavily processed. Our last meal at the Spanish restaurant (which is no longer serves tapas) was boiled potatoes with mayo for the appetizer, and a mystery canned meat with soupy rice for (the called beef ribs and Spanish rice). The Asian restaurant meals tasted like microwaveable lunches . B-loved and Grill- OK fish. salads, but tough and poorly cooked meat. Italian- the only good restaurant. Rooms- clean, but outdated. Airconditioner turned on and off every 30 minutes was so loud, it was impossible to get a restful sleep. Spa- poorly functioning sauna, tiny steam room and jacuzzi with mostly non-functional jets. Too bad this property is so mismanaged.
Stayed 8 nights in Dec 2024

10/10 Excellent

Natalia Estefania Bartolome

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An all-inclusive hotel with good local, Spanish and international cuisine. Extensive facilities, excellent pool and beach. Refurbished rooms.
Stayed 5 nights in Nov 2024

10/10 Excellent

Martin, Repentigny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family animation. The beach and service!
Stayed 10 nights in Dec 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities
Stayed 8 nights in Dec 2024

10/10 Excellent

Kathryn

Stayed 7 nights in Dec 2024

8/10 Good

JOHAN HEIDE

Stayed 4 nights in Dec 2024

8/10 Good

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: beach, jungle, architecture, service Dislikes: location of restaurants; dining options by the pool; no elevator
Stayed 7 nights in Dec 2024

8/10 Good

Steven Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024