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Catalonia Playa Maroma – All Inclusive

4.0 star property

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Photo gallery for Catalonia Playa Maroma – All Inclusive

On the beach, white sand
Aerial view
On the beach, white sand
Outdoor pool
6 restaurants, lunch, dinner served; Italian cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub

Explore the area

Map
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710
  • Paradise Beach
    ‪1 min walk‬
  • Maroma Beach
    ‪1 min walk‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Privileged Superior

Privileged Superior | Minibar, in-room safe, desk, laptop workspace

Privileged Superior

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Romance Deluxe

Privileged Romance Deluxe | Minibar, in-room safe, desk, laptop workspace

Privileged Romance Deluxe

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite

Privileged Suite | Minibar, in-room safe, desk, laptop workspace

Privileged Suite

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out | Minibar, in-room safe, desk, laptop workspace

Privileged Suite Ocean View & Swim Out

  • 1253 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe Room

Premium Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Premium Deluxe Room

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 409 sq ft
  • Sleeps 1
  • 1 King Bed

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About this property

Catalonia Playa Maroma – All Inclusive

4-star property in Maroma
Catch some rays at the beach or spend the day relaxing at Catalonia Playa Maroma – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Catalonia Playa Maroma – All Inclusive offers 404 accommodations with minibars and safes. Rooms open to balconies. This Playa del Carmen property provides complimentary wired and wireless Internet access.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alegría SPA has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Catalonia Playa Maroma – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Catalonia Playa Maroma – All Inclusive features outdoor tennis courts and an outdoor pool. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This all-inclusive property also offers a children's pool, a nightclub, and a hot tub. Complimentary self parking is available on site.

Catalonia Playa Maroma – All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
El Pajarito - Overlooking the garden, this buffet restaurant serves lunch and dinner.
Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Adelita - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Grill - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Ayami - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Ayami
  • El Pajarito
  • Grill
  • Toscana

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Playa Maroma – All Inclusive Playa del Carmen
Catalonia Playa Maroma – All Inclusive All-inclusive property

Catalonia Playa Maroma – All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 106 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Juliano

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Expedia costumers do not have same privileges than other customers coming from different tourism companies specially from France and Italy. That was told us by hotel Manager and I don't think Expedia is aware about it. No vip benefits or acknowledge terrible and unfriend staff specially at kids club.
Stayed 7 nights in Dec 2024

8/10 Good

Cassandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel, staff fantastic but the little critters jumping on chairs and stealing food was a bit too much for us. The staff did constantly try to shoo them away but it was considerably annoying.
Stayed 7 nights in Nov 2024

4/10 Poor

Natalie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Poor value for the price we paid. Property is cutting costs on food, staff training, room maintenance, spa facilities, a la carte restaurants. Stayed in this property before (6 years ago) and thought it was fantastic. Most everything that made this property special, such as excellent restaurants, customer service, grounds upkeep is no longer there. While property grounds are still beautifully landscaped, the trash and food leftovers are not picked up, the tables in the lobby, around the pool and the beach, coffee shop are always sticky and full of crumbs which invites ants and raccoons. The food was the worst we had in 25 years vacationing in Mexico. We are not picking eaters, but the taste and the quality of food is similar to hospital or school cafeteria- bland, greasy, tasteless, re-heated or fried, and heavily processed. Our last meal at the Spanish restaurant (which is no longer serves tapas) was boiled potatoes with mayo for the appetizer, and a mystery canned meat with soupy rice for (the called beef ribs and Spanish rice). The Asian restaurant meals tasted like microwaveable lunches . B-loved and Grill- OK fish. salads, but tough and poorly cooked meat. Italian- the only good restaurant. Rooms- clean, but outdated. Airconditioner turned on and off every 30 minutes was so loud, it was impossible to get a restful sleep. Spa- poorly functioning sauna, tiny steam room and jacuzzi with mostly non-functional jets. Too bad this property is so mismanaged.
Stayed 8 nights in Dec 2024

10/10 Excellent

Natalia Estefania Bartolome

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An all-inclusive hotel with good local, Spanish and international cuisine. Extensive facilities, excellent pool and beach. Refurbished rooms.
Stayed 5 nights in Nov 2024

10/10 Excellent

Martin, Repentigny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family animation. The beach and service!
Stayed 10 nights in Dec 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities
Stayed 8 nights in Dec 2024

10/10 Excellent

Kathryn

Stayed 7 nights in Dec 2024

8/10 Good

JOHAN HEIDE

Stayed 4 nights in Dec 2024

8/10 Good

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: beach, jungle, architecture, service Dislikes: location of restaurants; dining options by the pool; no elevator
Stayed 7 nights in Dec 2024

8/10 Good

Steven Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Simona, Sunnyvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the resort area, I enjoyed the long walk through the park, which looked like a jungle alley, from the buffet to the beach and the hotel room, with animals all around. There are no elevators, and the buildings are 2-3 stories high. There are plenty of sun loungers, and the palm trees provide good shade. You can walk along the beach for a long time. Cons: I didn't like the unjustified long lines to get into the buffet when there were quite a lot of free seats in the hall, same allergy question and room number is annoying.
Stayed 7 nights in Dec 2024

10/10 Excellent

Diana Sadler, Magnolia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

HAYLEY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been bopping around resorts for about 20 years now and Catalonia was a clean, small, lovely & quiet resort. We opted for the upgraded Privilege and this is how I summarize our trip: PROS: *Beloved restaurant was one of our favourites so this was a GREAT benefit of doing the privilege package. *Beach has big waves and is VERY fun to play in *Very small resort in comparison to a lot of others so it's nice and quiet: great for couples & young families *Food options were great (We're vegetarian and found the options were amazing!) *Room service was a great perk & Biki *Very friendly staff & cleaners are so hardworking! *Bikini Bites is the best! CONS: *We felt a bit judged upon arrival and were given a room that I felt did NOT reflect the privilege upgrade $. The bathroom seemed it was half way through renovations. We asked to move the next day; it was a bit of a process but they moved us to another room. I would say the rooms are a bit disappointing. I've seen nicer rooms, without an upgrade, so that was the biggest disappointment. *Both of us had stomach issues all week (which is not normal for me) and I ended up getting sick from the buffet so we avoided the buffet after that. *NO TRANSPORT included when booking this package with expedia!! We got screwed at the airport not knowing this (it's always been included previously when I've booked with WestJet, Sunwing, SellOffVacations) Our stomachs were not great all 9 days so for that reason, I give the stay a 4.0/5

10/10 Excellent

Carla, Magnolia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite place, our home away from home! The service and attention to detail is amazing. We have made some amazing friends at this resort over time. We had some very special help this trip from Arantza Ramos in guest services. This trip we were a group of 12, and were completely satisfied as always.
Stayed 5 nights in Nov 2024

6/10 Okay

Leelawattie

Traveled with family
Liked: Staff & service
Older hotel.
Stayed 4 nights in Dec 2024

6/10 Okay

Katherine

Traveled with group
Liked: Cleanliness, property conditions & facilities
While the bartenders and restaurant staff were very kind and did a great job, the cleaning staff failed every day to refill anything in our room including towels, toilet paper and water. We made a request after the first day to the front desk and it was still happening every other day. I had to find staff in the hallway and get it from their closet myself.
Stayed 4 nights in Dec 2024

8/10 Good

Adam Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Bar doesn't open until 11am
Stayed 8 nights in Nov 2024

10/10 Excellent

Plamen

Traveled with partner
Liked: Amenities
Amazing place
Stayed 7 nights in Nov 2024

6/10 Okay

john mark

Traveled with family
Average
Stayed 10 nights in Nov 2024

10/10 Excellent

Luisa A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work at this resort were super friendly
Stayed 7 nights in Nov 2024

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean. Staff is friendly and attentive.
Stayed 4 nights in Dec 2024

6/10 Okay

Alma

Traveled with family
Liked: Cleanliness, staff & service, amenities
The food was good, lot of fresh fruits and veggies. We loved the cafe and daily eating options. Access to the property is very unpleasant. You don’t feel like you are going to a vacation spot. The hotel style wasn’t my favourite but it was ok. What I didn’t find interesting is the local racoon population. They are everywhere…everywhere!!! You watch your small kids, food, your balcony. They claim, they jump. Staff was awesome!

10/10 Excellent

Cindy

Stayed 6 nights in Nov 2024

8/10 Good

Darin

Traveled with partner
Liked: Cleanliness, staff & service
Hotel is nice and in the jungle, with a lot of wildlife birds cotis. Rooms are being remodeled. Autumn beach is beach is the best in player. Food is good And the restaurants are good too.No complaint just remember you get what you pay for not a luxury resort but a nice resort would re command staying again
Stayed 7 nights in Nov 2024