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Casa Melissa - Near Yucatek Divers

3.0 star property

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Photo gallery for Casa Melissa - Near Yucatek Divers

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Standard Room, 1 Bedroom, Ocean View, Oceanfront | Terrace/patio
Standard Room, 1 Bedroom, Ocean View, Oceanfront | Minibar, in-room safe, individually furnished, blackout drapes
Standard Room, 1 Bedroom, Ocean View, Oceanfront | Bathroom | Hair dryer, towels
Junior Suite, 1 King Bed, Oceanfront | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • 24/7 front desk
  • Free WiFi
$82
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
Ave. Juarez, entre 1ra y 5ta Norte, Colonia Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪2 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪2 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room, 1 Bedroom, Partial Ocean View

Standard Room, 1 Bedroom, Partial Ocean View | Minibar, in-room safe, individually furnished, blackout drapes

Standard Room, 1 Bedroom, Partial Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3

View all photos for Standard Room, 1 Bedroom, Ocean View, Oceanfront

Standard Room, 1 Bedroom, Ocean View, Oceanfront | Minibar, in-room safe, individually furnished, blackout drapes

Standard Room, 1 Bedroom, Ocean View, Oceanfront

8.8 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 3

View all photos for Studio, Ocean View

Studio, Ocean View | Minibar, in-room safe, individually furnished, blackout drapes

Studio, Ocean View

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • Sleeps 3

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, individually furnished, blackout drapes

Junior Suite, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Casa Melissa - Near Yucatek Divers

3-star hotel in Downtown Playa del Carmen
Along with an outdoor pool, this hotel has a children's pool and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe.
Casa Melissa - Near Yucatek Divers offers 33 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch plasma televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Casa Melissa - Near Yucatek Divers features an outdoor pool and a children's pool. Public areas are equipped with complimentary wireless Internet access. This Playa del Carmen hotel also offers a terrace, a front-desk safe, and an elevator.

Casa Melissa - Near Yucatek Divers has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available
  • Area shuttle (surcharge)

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Melissa
Casa Melissa Playa del Carmen
Casa Melissa Villa Playa del Carmen
Casa Melissa Riviera Maya/Playa Del Carmen, Mexico
Casa Melissa Hotel Playa del Carmen
Casa Melissa Hotel

Casa Melissa - Near Yucatek Divers Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 374 out of 889 reviews
Rating 8 - Good. 327 out of 889 reviews
Rating 6 - Okay. 128 out of 889 reviews
Rating 4 - Poor. 32 out of 889 reviews
Rating 2 - Terrible. 28 out of 889 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
GREAT Location to everything! The staff was great and very helpful. The beds were comfortable and the room was clean, the hotel is a little dated but I would book another stay there. The view was nice but the beach is full of seaweed, ALOT of it, so bad that it can't be kept, this is the entire shoreline and the smell is pretty bad.
Stayed 3 nights in May 2025

10/10 Excellent

Caroline

Stayed 1 night in May 2025

8/10 Good

Max, Vernon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our second time staying here. Central located, so easy to walk around from there. Next to beach and ferry dock to Cozumel. If you are driving, plan to walk far to a parking location.
Stayed 6 nights in Mar 2025

10/10 Excellent

Uihyeon

Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Had all the simple basic necessities. Bed is very hard, it felt like we were sleeping on a boxspring rather than a mattress. On our last night and day of departure we had no hot water for a basic shower. Otherwise it is very clean and the location is perfect!
Stayed 3 nights in May 2025

6/10 Okay

LaShawn

Liked: Cleanliness
I love Casa Melissa however, the wifi on my room did not work most the stay and I needed to do some work. I will bring my own hot spot next time. I love the location and friendly staff!
Stayed 2 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Excellent place to stay. Rooms are impeccably clean, and the staff is quite pleasant. Highly recommended, 5 stars
Stayed 1 night in Apr 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will return 2026
Stayed 3 nights in Jan 2025

10/10 Excellent

Kent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great find on the beach at the south end of 5th Avenue just across the street from the Parque Los Fundadores. Easy access to everything! Our room had an ocean view with amazing sunrises from our balcony and was unexpectedly quiet given the close proximity to 5th Avenue and the park. Daily housekeeping, wi-fi, A/C, bottled water, mini-refrigerator and coffee maker made our stay effortless and enjoyable. Great rates, too!
Stayed 7 nights in Apr 2025

6/10 Okay

Rocio, oxnard

Traveled with family and small children
Liked: Cleanliness
If you MUST need reliable WiFi, avoid this place. It's also very noisy and there’s dogs that bark all night. Other than that, it’s clean; housekeeping comes daily and it’s located in a very convenient area.
Stayed 7 nights in Apr 2025

8/10 Good

Kurt

Stayed 1 night in Mar 2025

8/10 Good

maryann, El Monte

Traveled with family
Liked: Cleanliness
Good location near beach and restaurants
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great staff!

Location is perfect - steps to the beach. The staff was extremely helpful and always ready to help. I travel about 100 days a year between business and personal matters. We were in town for business and I was pleasantly surprised at how well the place looked and how helpful the staff was. It’s close to the beach so you have that “beach” wear feel, but overall it was a great stay and I’d recommend it.
Stayed 5 nights in Mar 2025

10/10 Excellent

Alfred

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi was in & out but I’m glad we had out Verizon cellular travel package. The hotel was basically right on the beach! Location was AMAZING! Definitely recommend 👍
Stayed 3 nights in Mar 2025

6/10 Okay

Kulwant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dogs barking for most of evening and throughout night. Other than the barking, the place is great. Perfect location with shopping, restaurants, beach within steps of hotel. Staff were friendly and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We would stay here again. This was a lovely smaller hotel which was central to everything - buses, collectivos, food, bars, beach. For being so central it was also quiet - no night club noise ! The hotel has great sound proofing - we did not hear anyone in adjoining rooms for the 2 week stay! We had a couple of issues- our shower broke for 48hours, but the staff let us use another room to wash while it was fixed. The cleaners do a fantastic job at this hotel, it is very clean. Bed a little hard but that’s preference and we slept well. Room spacious. The hotel does not do food, but there are shops literally within a minutes walk, and the price could not be beaten - very reasonably priced for location
Stayed 14 nights in Jan 2025

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our 2 week stay @Casa Melissa. You couldn’t get a better place so close to the beach at this price. Staff was great, very attentive, and friendly. Rooms were clean, comfy beds, and a nice shower. Not a fancy place, but amazing for the price. You are so close to everything in Playa Del Carmen, without the noise from nightclubs. I would definitely stay here again.
Stayed 14 nights in Mar 2025

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service
Excellent overall value for the money. Rooms are nicer than you would expect, for the money. Stayed here several times. But pool water was a bit murky most recent visit. Very nice location right next to: the Central Park with many live cultural activities, the ferry. No parking! Several block walk to paid parking which is risky. They are very strict.
Stayed 8 nights in Mar 2025

6/10 Okay

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

me

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 7 nights in Mar 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Will stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the property. However, the beach was a bit noisy at times and crowded. All to be expected!
Stayed 1 night in Mar 2025

10/10 Excellent

Elco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I almost want to keep this a secret and make up lots of bad stuff. But I know that would be a lie. This place was wonderful and an absolute gem. Staff was Terrific. With a big thank you to Carla and Alejandra for being awesome.
Stayed 7 nights in Mar 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025