Cache Hotel Boutique - Adults Only

3.0 star property

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Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Free daily cooked-to-order breakfast
Lounge
Deluxe Studio Suite, 1 King Bed, Housekeeping, Pool View | 1 bedroom, in-room safe, individually furnished, desk
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar

Explore the area

Map
15 Avenida Norte Calle 10 Norte esquina, Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪14 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Standard Suite, 1 King Bed, Balcony, Courtyard View

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Terrace, Partial Ocean View

  • 295 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Studio Suite, 1 King Bed, Housekeeping, Pool View

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double or Twin Room, Pool Access

  • 275 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Hot Tub, City View

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 1 King Bed, Pool Access

  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Cache Hotel Boutique - Adults Only

3-star hotel in Downtown Playa del Carmen
This hotel features a casino, an outdoor pool, and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a poolside bar, and self parking.
Cache Hotel Boutique - Adults Only offers 26 accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Each accommodation is individually furnished. 32-inch plasma televisions come with cable channels. Rooms have partially open bathrooms.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Playa del Carmen hotel also offers a casino, an outdoor pool, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Cache Hotel Boutique - Adults Only has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and noon.
Caché restaurant - This poolside restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 10 per day)
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Caché restaurant

Things to do

  • 50 slot machines
  • 8 gaming tables
  • Casino (1,600 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Karaoke
  • Outdoor pool
  • Pilates classes
  • Sportsbook
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Elevator (42 inch wide door)
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2010
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60 per accommodation, per stay
  • A tax is imposed by the city: USD 2.99 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: USD 10 per day (in/out privileges)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Cache Boutique All Adult
Cache Boutique All Adult Playa del Carmen
Cache Boutique Hotel
Cache Hotel
Cache Hotel Boutique
Cache Hotel Boutique All Adult
Cache Hotel Boutique All Adult Playa del Carmen
Cache Hotel Boutique Adults Playa del Carmen
Cache Hotel Boutique Adults
Cache Boutique Adults Playa del Carmen
Cache Boutique Adults
Cache Adults Only Del Carmen
Cache Hotel Boutique Adults Only
Cache Hotel Boutique - Adults Only Hotel
Cache Hotel Boutique - Adults Only Playa del Carmen
Cache Hotel Boutique - Adults Only Hotel Playa del Carmen

Cache Hotel Boutique - Adults Only Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 306 out of 667 reviews
Rating 8 - Good. 206 out of 667 reviews
Rating 6 - Okay. 95 out of 667 reviews
Rating 4 - Poor. 18 out of 667 reviews
Rating 2 - Terrible. 42 out of 667 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kissoondial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the service staff is excellent. There is entertainment almost every night. It ends between 11-12pm. I noticed that some reviewers complained about noise. Listen, if you’re coming to Playa and going to bed before 12, stay home. The food is excellent. The breakfast is good but light. You can add items for very little. Reserve the damn place, already and have fun
Stayed 6 nights in Mar 2025

8/10 Good

James, rock island

Traveled with partner
Liked: Cleanliness, staff & service
This is an aging property without a doubt but still has enough to make it a solid choice. The location is great for getting to a lot of what Playa has to offer. This was my 14th trip to Play del Carmen and I have stayed in town 11 of those trips. I will say Cache is toward the top. It was clean, everything worked, the VIP benefits were a nice touch and the location if terrific. The cons are few. The bed was dead and overly soft. The music is very loud so just be ready. The AC could barely keep up but did just enough. All in all we would def stay there again.
Stayed 3 nights in Mar 2025

8/10 Good

Fabián

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación comoda, buena cama, buena ducha, balcón a la plaza. La ubicación muy buena, cerca del centro y playa No funcionaba la bañera pero la arreglaron de una vez Muy bueno todo, volvería
Stayed 3 nights in Mar 2025

2/10 Terrible

Camilla

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely DO NOT STAY HERE! Nothing on the hotel's website is accurate including the pictures. Consistent noise into the evening made it impossible for relaxing or sleeping - we had to book another hotel and move! The room was dirty, cigarette burnt holes on the bed and chairs. Although the website says hotel has an English speaking concierge, this was also not true. I have contacted the hotel several times to receive my money back as we could not stay due to the filth of the room and the incredible noise that this hotel illicits and no one has gotten back to me!~ DO NOT STAY HERE
Stayed 5 nights in Mar 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service
It is not accessible for people with disabilities, there is a large flight of stairs and the elevator didn’t start until you were on the first floor. A stair railing from street level to the lobby would be helpful
Stayed 5 nights in Mar 2025

8/10 Good

Alfredo, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average hotel with entertainment each day.
Stayed 26 nights in Feb 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay. Only issue is water doesn’t always as get hot. Close to ado bus station. Beach. Shopping.
Stayed 2 nights in Mar 2025

10/10 Excellent

Roben

Stayed 8 nights in Feb 2025

10/10 Excellent

Naina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naina’s review

My room was amazing, had a mini fridge, and wifi. If you are into activities and music this is your place. They have music going all night long. The staff is very friendly and enjoyed breakfast included everyday. Make sure to order the wedge potatoes, and falafel sandwich, both the best I ever had. If you are looking for an active setting this is in the heart of everything.
Entertainment Area
View from the room
Stayed 1 night in Feb 2025

4/10 Poor

Miguel

Stayed 3 nights in Feb 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alex N, YPSILANTI

Stayed 4 nights in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Water pressure in shower needs major improvement
Stayed 7 nights in Feb 2025

10/10 Excellent

Julio w

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is incredible, good location, staff, environment 👏
Stayed 2 nights in Feb 2025

8/10 Good

LUIS

Stayed 2 nights in Feb 2025

6/10 Okay

Maude

Disliked: Room comfort

Not a peaceful night

No water pressure in the shower. Literally drops. Also, they have karaoke going till late so you have to listen to that all night.
Stayed 2 nights in Jan 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel

Clean and updated hotel. The pool and pool bar are excellent with great food and drinks. Quick check in and close to the beach. Very good value. Highly recommended!
Stayed 4 nights in Feb 2025

6/10 Okay

john

Traveled with partner
Liked: Cleanliness
Difficult steep stairs to the main LEVEL. NOISY! After a long day of travelling I wanted to relax but the bar & live band outside our room bade it impossible. Good band but……. Reasonable location, short walk to 5th Ave.
Stayed 1 night in Feb 2025

4/10 Poor

Tina Ann

Traveled with group
Disliked: Staff & service, amenities
what i didnt like was witnessing the housekeeper going thru other guests clothing while she was cleaning the rooms.
Stayed 7 nights in Jan 2025

8/10 Good

Kyle Van

Liked: Cleanliness, staff & service, property conditions & facilities
Only downside was the inability to get wifi in the room.
Stayed 7 nights in Jan 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are the best! Great free breakfast, rooms are nice, just 3 blocks to 5th Avenue bars and restaurants and 4 blocks to the beach.
Stayed 14 nights in Jan 2025

10/10 Excellent

Jeremy, HUDSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little boutique hotel just steps from 5th ave. The pool and bar was always busy, such a great atmosphere. The room had everything we needed and we couldn't believe how nice it was for the price. We'll be back
Stayed 1 night in Jan 2025

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was great. The pool area was good. Very walkable area.
Stayed 3 nights in Jan 2025

10/10 Excellent

STAV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had great time staying here… friendly staff, good location, great breakfast :)
Stayed 5 nights in Jan 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is nice on there, dancing Tuesdays Live music, nice bar attention, sefe , free breakfast 😋 big breakfast 😋
Stayed 3 nights in Jan 2025