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Antera Hotel & Residences

3.5 star property

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Photo gallery for Antera Hotel & Residences

2 outdoor pools, pool umbrellas, sun loungers
Sundeck
Lobby
Private kitchen
Deluxe Apartment, 1 Bedroom, Hot Tub | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Avenida 10 Norte esquina Calle 6, Col. Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Central Square
    ‪4 min walk‬
  • Calle 12
    ‪4 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪9 min walk‬

Room options

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Down comforters, Select Comfort beds, in-room safe, laptop workspace

Deluxe Double Room, Balcony

9.0 out of 10
Wonderful
(19 reviews)
  • 392 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Quadruple Room, 2 Double Beds, Balcony

Deluxe Quadruple Room, 2 Double Beds, Balcony | Down comforters, Select Comfort beds, in-room safe, laptop workspace

Deluxe Quadruple Room, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(18 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Suite, Hot Tub

Down comforters, Select Comfort beds, in-room safe, laptop workspace

Premium Suite, Hot Tub

7.6 out of 10
Good
(5 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Down comforters, Select Comfort beds, in-room safe, laptop workspace

Apartment, 1 Bedroom

9.2 out of 10
Wonderful
(13 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Jetted Tub

Down comforters, Select Comfort beds, in-room safe, laptop workspace

Family Apartment, 2 Bedrooms, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 969 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Apartment, 1 Bedroom, Hot Tub

Private kitchen

Deluxe Apartment, 1 Bedroom, Hot Tub

9.4 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Residence

40-inch flat-screen TV with cable channels, TV

Two Bedroom Residence

9.0 out of 10
Wonderful
(6 reviews)
  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Two Bedroom Residence, Private Jacuzzi & Roof

Two Bedroom Residence, Private Jacuzzi & Roof | Private spa tub

Two Bedroom Residence, Private Jacuzzi & Roof

8.0 out of 10
Very good
(1 review)
  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

Down comforters, Select Comfort beds, in-room safe, laptop workspace

Family Apartment, 2 Bedrooms

9.6 out of 10
Exceptional
(18 reviews)
  • 968 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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Aloft Playa Del Carmen

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4.5 out of 5, Wonderful, (387)
The price is $100
per night
$124 total
includes taxes & fees
Feb 21 - Feb 22
Aloft Playa Del Carmen

About this property

Antera Hotel & Residences

3.5-star hotel in Downtown Playa del Carmen
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a conference center are onsite. Change of towels is available on request.
Antera Hotel & Residences offers 69 air-conditioned accommodations with laptop-compatible safes and bathrobes. Rooms open to furnished balconies. Select Comfort beds feature down comforters. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Antera Hotel & Residences features 2 outdoor swimming pools and a hot tub. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This Playa del Carmen hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Antera Hotel & Residences is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
YUM YUM - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
BELMONTE - This restaurant serves breakfast, lunch, and dinner. Open daily.
Antera Bar - Onsite bar. Open daily.
Roof Bar - Onsite bar. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Antera Bar
  • BELMONTE
  • Roof Bar
  • YUM YUM

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Spa tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 1.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Antera Hotel Playa del Carmen
Antera Hotel
Antera Playa del Carmen
Antera & Residences Del Carmen
Antera Hotel & Residences Hotel
Antera Hotel & Residences Playa del Carmen
Antera Hotel & Residences Hotel Playa del Carmen

Antera Hotel & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1003 reviews
Rating 8 - Good. 191 out of 1003 reviews
Rating 6 - Okay. 59 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mitzi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Cesar Orlando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Top hotel close to everything
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would come back there with more friends
Very lovely, friendly and helpful staff. Super clean but noisy. One thing that bothered me was we had to leave the property every time the room service wanted to clean and they’re not always on time. But overall it’s convenient. Very close to 5th avenue. 3-4 min walk to the beach. And 15 minutes walk if you wanna take a ferry to Cozumel. The shuttle service is really good and cheaper than everywhere else.
Stayed 21 nights in Sep 2024

10/10 Excellent

Alvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property delivers, the pictures you see online is the real thing. Very comfortable and spacious rooms, the rooftop terrace pool is very nice. The basement parking is convenient but is very very tight spaces to enter and park. However, if you are not a nervous driver you can park fine. The message spa was so so. Both my wife and I didn’t feel the message was truly relaxing. We opted for a Swedish message but it felt More like a rub than a massage. There is a night club around the corner of the hotel that’s very loud. We slept fine but if you are a light sleeper I don’t recommend it. The restaurant in the same building Yum Yum, very good
Stayed 4 nights in Oct 2024

10/10 Excellent

James, Forney

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here. This our go to hotel. Close to everything. Perfect stay. This is our 8th time staying at this hotel over a 5 year period
Stayed 4 nights in Oct 2024

10/10 Excellent

Claudia, Fleetwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean, staff super friendly. The cocktails were super delicious and good price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Stayed 4 nights in Sep 2024

10/10 Excellent

Rubina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice. The hotel was clean and in a nice area close to everything. We did receive our complementary wine but didn't use the drink credit because the bar was closed on Sunday. Overall, our experience was awesome and we would recommend this hotel!
Stayed 3 nights in Oct 2024

10/10 Excellent

Victor, Toronto

Stayed 1 night in Sep 2024

10/10 Excellent

ARIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Stephens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay hotel
My partner and I stayed at Antera Hotel for 5 days. Our experience was wonderful. It was beautiful, clean and was located less than 2 mins walk from the beach. We also got the package with breakfast included and the breakfast was served by "Yum Yum" and it had good selection of food to pick from and very tasty! We also rented a car and the parking was available for free and extremely convenient! 10/10 experience with the hotel room itself with amazing staff especially front desk - Ivan! Would definitely book to stay here again when we are in Playa Del Carmen!
Stayed 5 nights in Sep 2024

10/10 Excellent

Ezequias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent residence and hotel
nos encanto este hotel nuestro cuarto muuuy limpio y comodas las camas almoadas, una gran ayuda la lavadora y secadora y la cosina, las albercas y jacuzzis muy hermoso, y tiene estacionamiento lo unico me hubiera gustado escaleritas en la alberca
Stayed 2 nights in Oct 2024

4/10 Poor

JAMES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two nights of really loud noise from nightclubs until 3am, meant two nights of no sleep.. The hotel and staff were good but the noise was unbearable. Thankfully we only stayed 2 nights..
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. Room was excellent!
Stayed 5 nights in Sep 2024

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice rooms, very clean. Wifi reception was shotty and the elevator didn’t work throughout our stay so check out wasn’t the greatest. Overall I’d recommend this hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Cesar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️
Stayed 3 nights in Sep 2024

4/10 Poor

Claire

Traveled with partner
Liked: Cleanliness
Very difficult to sleep as there is a nightclub below with loud music playing until 3am. Staff weren’t very helpful or friendly when I asked if there was any other rooms we could move to. Apparently all of the rooms are noisy. The kitchen in our apartment was dated and not well stocked - no cooking oil, dishwashing detergent, dishwasher tablets, salt or pepper which was inconvenient! It was centrally located but I’d stay away from this street next time to avoid the noise. We did like the pool and bar, Pavel was a very nice bartender :)
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay highly recommended
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

felix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable beautiful building
Stayed 1 night in Sep 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was a 10 out of 10. I stayed in the residence section of the property with the upstairs deck and hot tub that I used as a soaking pool to cool off. The apartment was a large two bedroom fully equipped with a dishwasher, full sized washer and dryer and a brand new full sized refrigerator. There is a large balcony off of the master bedroom and living room with ocean views. It's on 10th Ave and less than 100 yards from the 5th avenue shopping and entertainment section. The beach is only another 100 yards from 5th avenue. It's a tourist destination so there is a lively late night party component but the party noises are minimal with the good quality windows and sliding glass doors. If you're a light sleeper it could bother you. It was not a problem for me. I live in Cozumel and travel to playa del Carmen often so this will be my new place for overnight lodging.
Stayed 2 nights in Sep 2024

6/10 Okay

Ernesto

Ok
Stayed 4 nights in Sep 2024

10/10 Excellent

Luis

Stayed 8 nights in Aug 2024