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Allegro Playacar - All Inclusive

3.5 star property

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Photo gallery for Allegro Playacar - All Inclusive

3 outdoor pools
Exterior
Premium Room | Free minibar, in-room safe, iron/ironing board, bed sheets
Superior Room | Exterior
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • All inclusive
  • Bar
  • Housekeeping
  • Pool
$139
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
Lote Hotelero No. 7, Playa del Carmen, QROO, 77710
  • Playacar Golf Club
    ‪3 min walk‬
  • Playacar Beach
    ‪13 min walk‬
  • Playa del Carmen Main Beach
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Family Room, Ocean View

Free minibar, in-room safe, iron/ironing board, bed sheets

Family Room, Ocean View

  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Premium Room

Premium Room | Free minibar, in-room safe, iron/ironing board, bed sheets

Premium Room

7.8 out of 10
Good
(6 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, iron/ironing board, bed sheets

Superior Room

7.2 out of 10
Good
(72 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Allegro Playacar - All Inclusive

3.5-star property in Playacar
At Allegro Playacar - All Inclusive, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the property's 5 restaurants.
Allegro Playacar - All Inclusive offers 286 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Allegro Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Allegro Playacar - All Inclusive features 3 outdoor swimming pools, an outdoor tennis court, a fitness center, and a children's pool. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a terrace, a complimentary children's club, and multilingual staff. Complimentary uncovered self parking is available on site.

Allegro Playacar - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Topaz - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
O Sole Mio - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Cielito lindo - Overlooking the pool, this restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
Snack and grill - Overlooking the pool, this buffet restaurant specializes in local and international cuisine and serves lunch only. Open daily.
Fuji - This restaurant specializes in sushi and serves dinner only. Reservations are required.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielito lindo
  • Fuji
  • O Sole Mio
  • Snack and grill
  • Topaz

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 38 buildings
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 51 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Allegro Playacar
Allegro Playacar All Inclusive All-inclusive property
Allegro Playacar
Allegro Playacar All Inclusive
Playacar Allegro
Allegro Playa Del Carmen
Allegro Playacar Occidental
Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
Occidental Allegro Playacar Hotel Playa Del Carmen
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playacar Resort All Inclusive Playa del Carmen
Allegro All Inclusive All-inclusive property
Allegro Playacar Playa del Carmen
Allegro Playacar All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive All-inclusive property

Allegro Playacar - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 398 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

REY M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time at this resort. Friendly staff and very helpful. Good food and amenities. Pool bar open till 10pm is definitely a plus.
Stayed 5 nights in May 2025

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall i loved our stay, the staff was nice and attentive. The food was amazingggg better than most buffet hotels and they even have a section where they cook it on the grill so its even fresher! I liked how they varied dinner almost every night, lunch was hotdogs and burgers, and they had a pizza snack bar. Breakfast was great loved their chilaquiles. The facilities were nice they had shows at 9:30 every night and sometimes they would play movies before that time :) the hotel was roomy, the onlyy complaint for us would be the AC there is hardly any air flow when its day time it feels warm inside, we had the ceiling fan running 24/7. And the buffet areas are even hotter, the best spot is inside the doors on the side where they host the restaurants, where it is slightly cold, but yup u will be sweating while eating ur food. During dinner time its not so bad since the sun is down tho. And the BEACH is great its right behind the hotel, had nice blue water came during the seaweed season but every 3 days or so they would clean up the shore, but beautiful waters. Also its close to a shopping area when u walk out go left, and a lot of the souvenirs are CHEAP there versus 5th avenue, so definitely go there first to buy ur stuff.
Mexican night, carne al pastor tacos
Ice cream is must after dinner!
Stayed 7 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Amanda

.
Stayed 4 nights in Apr 2025

10/10 Excellent

darlene

Traveled with family
Liked: Cleanliness, staff & service
The service was second to none. Although I’ve seen negative reviews about the meals, we really enjoyed them. The beach was awesome! The pool always had activities going on and a fun environment. As other reviews indicate, the rooms are dated and require some tender loving care but we were not there for the room. The grounds were kept very clean and well maintained: thw whole process for booking an a a la cartes was a bit ridiculous as they had theme nights at the buffet for the same meals.having said that, the staff were great and the meals delicious, the drinks awesome and the beach was unbelievable! What’s not to love?! We got a great price on our rooms and had a fantastic experience. Thank you allegro Playacar!
Stayed 4 nights in Apr 2025

6/10 Okay

Kathryn, Jessup

Disliked: Cleanliness, staff & service, property conditions & facilities
Not great; but not terrible. If you go there expecting sandals, you’re going to be upset. If you have realistic expectations about what you paid, it’s fine. The staff were nice enough. Quick check in and check out. We were in room 1112 which is literally next to the stage. They have extremely loud shows until after 10:30 every night. It you have little ones, you do not want that room. The ac went out the second day. It was hot. There was absolutely no water pressure or hot water. But, good news, the room was so darn hot that the cool water felt fine. The bar opens at 11. Fine but not great when you get to the beach at 0800. There was a huge fight between guests. Not the properties fault but it didn’t make us feel safe. We opted for full day all inclusive excursions to Xel-ha and XCARET. Absolutely worth it and it got us out of there for the entire day each time. There’s games for the kids - except there were no balls to play any of it. No tennis, basketball, soccer, or foosball. Just a few small tweaks and investments and this place could really be exceptional. The beach is beautiful. The pools were clean. The food is decent and the alcohol was cheap.
Stayed 4 nights in Apr 2025

6/10 Okay

Caleb

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast was great! Go get the French toast. Load up on it because the lunches and dinners aren’t the best. Depending on where you sit in the restaurant the waiters may not even come to you. I strongly recommend sitting by the Italian restaurant The events coordinator was a blast
Stayed 7 nights in Apr 2025

10/10 Excellent

Victoria

Stayed 4 nights in Apr 2025

10/10 Excellent

Raegene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Mar 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Very
Stayed 4 nights in Mar 2025

10/10 Excellent

Cassondra

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This is the second time we stayed at allegro playacar and it was even better than the first time! This time we brought our kiddos (12 & 15) and they had a blast too! Always something to do. The beach was perfect. The food was amazing! And the staff was extremely friendly and welcoming. We will absolutely be coming back!
Stayed 6 nights in Mar 2025

10/10 Excellent

Sarah Priscilla Zarco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Melody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! they made the experience amazing.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jason, Sunbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with an amazing beach. The room they gave us initially smelled terrible but they quickly relocated us to a different room. The buffet for breakfast, lunch, and dinner was very good. If you stay 2 nights or less you don’t get an option for alacarte. However, I shared that we were celebrating our 28th anniversary and they were able to get us a reservation. We would definitely return!
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

6/10 Okay

Jennifer

Beautiful beach. Did not enjoy all the kids in the swim up bar area. Kids should not be sitting on the bar stools while adults have to stand or go somewhere else. Kids constantly splashing and playing on stair handles. Even after being told not to. Maybe no kids allowed in that pool at all.
Stayed 10 nights in Feb 2025

8/10 Good

Jill Lynn

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Trenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2025

10/10 Excellent

Stacy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small all-inclusive in Playacar - we liked the size compared to some of the larger AIs we’ve stayed at. Fortunately the buffet dining area was very good for all three meals, because to get a reservation at one of the small restaurants was ridiculous (you have to wait in line the morning you want to dine, they start taking reservations at 9:30 but people queue up starting at 8:30am!). Adriana makes a great custom omelet and we loved having Paolo as our server). Pools were nice & clean. Beach area had plenty of chairs. Rooms were a good size and had good AC in our ground floor unit. Entertainment each night was very good. Overall a very casual resort that we enjoyed!
Stayed 4 nights in Feb 2025

10/10 Excellent

Cheryl

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abel, Umberto, Issac, Elvira, Renee. amazing staff! 😊
Stayed 10 nights in Feb 2025

8/10 Good

Leslie, Willmar

Liked: Cleanliness
Stayed 10 nights in Jan 2025

8/10 Good

Christos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

6/10 Okay

Phillip

Liked: Cleanliness, staff & service
Very nice. Friendly staff. Out of the ordinary had lots of rain and a roof leaked.
Stayed 4 nights in Jan 2025

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort! Nice and quiet! Hardly any children; not a kids resort. Top shelf food and drinks. Clean cold pools! Perfect! Beach was amazing.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the Allegro Playacar. The view and beach was stunning. The beach was so clean with beautiful sand and easy access to walk right into the sea. The resort had great food that changed daily with no shortage of options for all preferences. The staff was all very helpful, kind and happy to be there.
Stayed 5 nights in Jan 2025