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Hotel Riu Festival

4.0 star property

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Photo gallery for Hotel Riu Festival

Minibar, free WiFi, bed sheets
Outdoor pool, pool umbrellas, sun loungers
Porch
Reception
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Camino de las Maravillas, n°7, Palma de Mallorca, Palma de Mallorca, Mallorca, 07610
  • Playa de Palma
    ‪5 min walk‬
  • Palma Aquarium
    ‪4 min drive‬
  • El Arenal Beach
    ‪4 min drive‬
  • Palma de Mallorca (PMI)
    ‪6 min drive‬

Room options

View all photos for Double Room, Balcony, Sea View

Minibar, free WiFi, bed sheets

Double Room, Balcony, Sea View

  • 226 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Grand Double Room, Balcony

Minibar, free WiFi, bed sheets

Grand Double Room, Balcony

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, Balcony

Minibar, free WiFi, bed sheets

Double Room, Balcony

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Riu Festival

4-star Palma de Mallorca hotel walkable to Playa de Palma
When you stay at this beach hotel you can enjoy umbrellas and sun loungers. Housekeeping is available on request.
Hotel Riu Festival offers 238 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies. Satellite television is provided.

Bathrooms include showers. This Palma de Mallorca hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This beach hotel also offers an outdoor pool, a terrace, and multilingual staff.

Hotel Riu Festival is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Main Restaurant - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.
Lobby bar - Onsite bar. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby bar
  • Main Restaurant

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Concerts/live shows
  • Evening entertainment
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar and geothermal energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Riu Festival
Hotel Riu Festival Playa de Palma
Riu Festival
Riu Festival Hotel
Riu Festival Playa de Palma
Hotel Riu Festival Playa De Palma, Majorca
Hotel Riu Festival Playa De Palma Majorca
Hotel Riu Festival Hotel
Hotel Riu Festival Palma de Mallorca
Hotel Riu Festival Hotel Palma de Mallorca

Hotel Riu Festival Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 202 out of 339 reviews
Rating 8 - Good. 105 out of 339 reviews
Rating 6 - Okay. 23 out of 339 reviews
Rating 4 - Poor. 5 out of 339 reviews
Rating 2 - Terrible. 4 out of 339 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Out of season so not much open Most services tend to cater more for the German market Good excellent generally though vegetarian options limited Meat range was exceptional Would stay again but would like a broader range of vegetarian options at dinner.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dominic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, plenty of choice for breakfast and dinner. Room was very clean. It was a bit far from Palma - 25 minutes on the bus, which stops just around the corner from the hotel, as does the A2 airport bus.
Stayed 3 nights in Feb 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel very good
Stayed 4 nights in Feb 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the hotel we booked.

We booked the Riu Festival but on arrival was told we was moved to the Riu Concordia. Luckily it was only down the road. This hotel was excellent and cannot fault it one bit but very disappointed neither hotels.com nor the Riu group told us prior.
Stayed 4 nights in Jan 2025

8/10 Good

Sergii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Joaquin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I loved the stay at the hotel; the staff was welcoming, the rooms were clean and comfortable, and the amenities were top-notch. However, the only downside was the location of the smoking section, which was positioned right in front of the main entry door. Every time the doors opened, the cigarette smoke wafted directly into the lobby, making the air unpleasant for non-smokers. It would be great if the hotel could relocate the smoking area to a spot farther away from the entrance to enhance the overall experience for guests.
Stayed 3 nights in Jan 2025

8/10 Good

Jim

Stayed 1 night in Nov 2024

10/10 Excellent

Maria Rodessa Abarientos, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RIU festival a hotel to enjoy

Delightful stay at the RIU festival , Friendly staff and superb facilities food and room. Delighted with the service Gracias!
Stayed 14 nights in Dec 2024

8/10 Good

Steen

Dont let the entrance to Riu be smoking area Pls supply the bike garage with a good food-pump Minor problems - othetwise ok
Stayed 7 nights in Dec 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities

Poor stay this time round

Requested a high floor, got a first floor. The room was situated directly above the entrance to the car park and overlooked the rubbish bins. Fridge didn't work and the room has two large pillars in the middle of the room which is not the best position. Double room with single occupancy but still got two twin beds. Stayed at the hotel several times, and I'm also a Riu Class member. Expected a lot better. The night previous stayed at the Riu Festival where the room had a double bed, a fridge that worked, a higher floor and no view of the dustbins. So Riu can offer better facilities - it was just rubbish this time. I should have stayed at the Festival for the extra night.
Stayed 1 night in Nov 2024

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Grace, Indian Trail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and the staff was amazing. Room set up was great. Bed very comfortable. Bathroom was very clean and really liked the layout. The hotel is so close to the beach in a lively area. Or you can take a bus / 15-20 min cab ride to La Palma. You won’t get bored!

6/10 Okay

AC

Stayed 4 nights in Sep 2024

10/10 Excellent

Rita

Stayed 7 nights in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel Clean and tidy A short taxi ride from the airport and regular bus service to palma. The food was exceptional massive choice and often something different every day. The hotel is a short walk to the beach and has a pool. No gym or spa. There seemed to be a lot of drunk germans about though
Stayed 4 nights in Sep 2024

8/10 Good

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel rooms and pool area spotlessly clean. No problem getting sun beds only thing lacking is no kettle in rooms and shortage of hanging space for longer clothing
Stayed 6 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 8 nights in Sep 2024

8/10 Good

Thaiz Gava

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Aleksandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, very clean with lovely rooms. Our stay was half-board and the food was fantastic with buffet style service, could eat as much as you wanted! The dining staff were lovely and very attentive. Compliments must go to the chefs! Cleaning service was great with friendly housemaid staff. A special thank-you to the housemaid who arranged for an extra pillow after I had asked the reception three times with no joy. Should have gone straight to the housemaid. Only downsides were the hotel next door could be a bit noisy but our stay was during Euro 24 so this could have been a factor. Also no iron available as stated in the hotel room information. On the whole 10 out of 10!
Stayed 8 nights in Jun 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024