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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Lobby
BBQ/picnic area
Exterior
Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
528 Route 3, Plattsburgh, NY, 12901
  • Champlain Centre
    ‪14 min walk‬
  • State University of New York-Plattsburgh
    ‪4 min drive‬
  • Plattsburgh, NY Ferry Dock
    ‪11 min drive‬
  • Burlington, VT (BTV-Burlington Intl.)
    ‪62 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 Queen Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 Queen Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

Plattsburgh hotel close to Champlain Centre
This smoke-free hotel features an indoor pool, a 24-hour business center, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills. Housekeeping is available on request.
Quality Inn & Suites offers 83 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Quality Inn & Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 1977
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Econo Lodge Inn Plattsburgh
Econo Lodge Plattsburgh
Quality Inn Plattsburgh
Quality Plattsburgh
Quality Inn & Suites Hotel
Quality Inn & Suites Plattsburgh
Quality Inn & Suites Hotel Plattsburgh

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 308 out of 1002 reviews
Rating 8 - Good. 316 out of 1002 reviews
Rating 6 - Okay. 192 out of 1002 reviews
Rating 4 - Poor. 93 out of 1002 reviews
Rating 2 - Terrible. 93 out of 1002 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

robin

Stayed 1 night in Dec 2024

6/10 Okay

Marlene

Liked: Cleanliness, staff & service
Stayed to avoid driving the mountains at night in a snow storm. Comfy, clean, adequate. Nothing in the room itself alerted me to the breakfast hours. Not until I reached the hallway going up to the breakfast room did I see that I had just missed my (free) breakfast (it was 9:10 am.) That was disappointing. Otherwise it was fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Issac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Hoiman

Traveled with group
Stayed 1 night in Dec 2024

4/10 Poor

Igor

Found clogged bathtub upon arrival. Since it was midnight, no maintenance service.
Stayed 1 night in Dec 2024

4/10 Poor

kimberly

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shower dripped all night and fridge sounded like it was on its last leg which made it hard to sleep. Room was clean. Could use new pillows and some paint to freshen up the building. Front desk staff was great upon arrival.
Stayed 1 night in Dec 2024

2/10 Terrible

Evangelo

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Diane

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Keeyana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
FRONT DESK AGENT WAS VERY RUDE AND NASTY TO ME
Stayed 2 nights in Dec 2024

6/10 Okay

Judy

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean no frills Breakfast included was good. Not very secure
Stayed 3 nights in Dec 2024

10/10 Excellent

Brad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Elaine S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed!!!
According to YOUR description, breakfast was to be included. I searched your entire premises and was unable to find where breakfast was being or could be served.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
No magnetic key card entry at any entrance
The plattsburgh ny location the office is out by the busy highway and the motel it sits back far away from the road. To enter the building you do not need a magnetic key card so anyone can enter the building day or night. Which is scary. If you are a woman traveling this place aint for you. There is no staff in that building at all day or night. Only to serve breakfast and do housekeeping. The place needs some kind of security. Cameras isnt enough. They really need to put the magnetic key cards on all the doors entering the building. The room was clean. The housekeepers were nice. The breakfast was great. But a huge lack of security. We didnt feel safe at all..
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea, Manomet

Stayed 1 night in Oct 2024

8/10 Good

Genevieve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and restaurants
Stayed 2 nights in Nov 2024

8/10 Good

Anna

Stayed 2 nights in Nov 2024

4/10 Poor

sabina

Traveled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Dirty. The building is rundown and not maintained. Staff are kind and friendly. Everything else is a no no.
Stayed 2 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

deveena

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
This time the front desk worker was extremely rude to me I understand people have bad days but I really had to bring him back to reality and remind him I’m a paying customer this stay isn’t free or he wasn’t doing me a favor and that I was going to notify corporate of his nasty actions towards me ! He this got himself together just wasn’t usually his behavior I stay here twice a month was very odd of him .
Stayed 2 nights in Nov 2024

10/10 Excellent

Adesola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 3 nights in Nov 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and nothing missing
Clean, comfortable. Breakfast was decent, pool is beautiful. Only complaint is outside lighting lacking, but a very minor concern. Everything else great, will definitely stay again!
Stayed 1 night in Nov 2024

6/10 Okay

Janet

Traveled with family
The beds and pillows were comfortable, the bathrooms need a bit of an upgrade as everything is looking quite worn and tired. The reception desk and the rooms are in separate sections and there is no security on the doors leading into the section with the rooms. Would have preferred to have to swipe my card to get into the building as anybody could walk in.
Stayed 1 night in Nov 2024

8/10 Good

Hugo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall IT was Nice for the Price
Stayed 1 night in Nov 2024