I like that they wanted to make sure the rooms were clean for use. However, when we checked in and went to our room, it wasn't ready. It was disappointing waiting 40 minutes for our room to be cleaned after arriving an hour later than we shared with the hotel. We as travelers continued to go back and forth from the front desk to our room to communicate what was happening, instead of the hotel team member communicating to us any issues or concerns when we checked in. Nor were any other options suggested to us. When we asked the hotel team member for a different room, we were told the rooms were booked up and the one they could offer didn't meet our needs due to the number of persons in our party. The team member was kind and apologic of our situation which soften the blow of our disappointment. Our room had the following concerns: the bathroom door had a significant dent as though someone puched it, the bathroom door wouldnt close completely without lifting it first, the sink and shower/tub had a stinch that came through everytime the water was used and there were isses with the toilet.