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Holiday Inn & Suites Pittsfield-Berkshires by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Pittsfield-Berkshires by IHG

Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Meeting facility
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
One West Street, Pittsfield, MA, 01201
  • Berkshire Museum
    ‪3 min walk‬
  • Colonial Theater
    ‪4 min walk‬
  • Bousquet Ski Area
    ‪7 min drive‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Mobility Accessible

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Mobility Accessible

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn & Suites Pittsfield-Berkshires by IHG

3-star Pittsfield hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn & Suites Pittsfield-Berkshires by IHG offers 179 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn & Suites Pittsfield-Berkshires by IHG features an indoor pool and a health club. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 10 meeting rooms. This business-friendly hotel also offers a library, a terrace, and a vending machine. Complimentary self parking is available on site.

Holiday Inn & Suites Pittsfield-Berkshires by IHG has designated areas for smoking.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Holiday Inn & Suites Pittsfield-Berkshires by IHG has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Shopping
  • Ski passes
  • Wine tours

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (38 inches high)
  • Handrails in stairways (36 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.99 per person
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires an IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Pittsfield

Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 320 out of 773 reviews
Rating 8 - Good. 228 out of 773 reviews
Rating 6 - Okay. 116 out of 773 reviews
Rating 4 - Poor. 66 out of 773 reviews
Rating 2 - Terrible. 43 out of 773 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable, friendly
Appreciated that the hotel offered free valet, especially given how cold it was. Check in was fast, courteous. Room was spacious and clean. Breakfast was good, reasonably priced. Check out was speedy and friendly. Hotel was still decorated for the holidays which made it festive looking. Could use some touch ups, but overall a solid stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Elena, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this Hotel, my kids and I loved it. It is very clean and comfortable place to stay. Thank you so much
Stayed 1 night in Jan 2025

2/10 Terrible

Marcus

Disliked: Cleanliness
Rooms all smelled of smoke bad
Stayed 1 night in Nov 2024

10/10 Excellent

Evgenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. See you next friday
Stayed 1 night in Jan 2025

4/10 Poor

Ricardo

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No pool or hot tub
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and helpful staff. Restaurant on premises was very good (not hotel) which was nice.
Stayed 4 nights in Jan 2025

2/10 Terrible

Kathryn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not family friendly
Pool was closed (indefinitely apparently), hallways were filthy and elevators smelled of cigarettes and booze. Not family friendly
Stayed 1 night in Jan 2025

4/10 Poor

Véronique

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything awesome
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cherise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 1 night in Dec 2024

10/10 Excellent

Dilenia

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet place
Stayed 1 night in Dec 2024

6/10 Okay

Lajos, Plainview

Traveled with family
The hotel is in decent shape but during our stay the regular parking area was under construction so you have to park your car next door at TD Bank. They offer valet service. What I did not like is that the jacuzzi was out of service and the water in the pool was very cold.
Stayed 3 nights in Dec 2024

10/10 Excellent

Valentina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent choice for a limited budget. The rooms are small, but clean and have a microwave, large enough fridge and coffee maker. Free parking is 5 min walk from the hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall the stay was decent and the family had a good time. However our biggest issue was the lack of timely service. We requested bedding items three times over a 4 hour period before the manager ended to bringing the items to our room personally. The hot tub and parking garage were out of order which was also a bummer.
Stayed 1 night in Dec 2024

8/10 Good

Betty, Southington

Stayed 3 nights in Dec 2024

8/10 Good

Jordan

Stayed 7 nights in Dec 2024

8/10 Good

Tyrone

Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is so good
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Location was fantastic, garage and pool were both closed,
Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Staff was very accommodating. The pool area was quite nice and it was deep
Stayed 1 night in Dec 2024