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Hilton Garden Inn Lenox Pittsfield

3.0 star property

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Photo gallery for Hilton Garden Inn Lenox Pittsfield

Terrace/patio
Lobby
Snack bar
42-inch LCD TV with cable/satellite channels, TV, MP3 dock
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Gym
  • Breakfast available
  • Pool
  • 24/7 front desk

Explore the area

Map
1032 South Street, Pittsfield, MA, 01201
  • Guido's Marketplace
    ‪1 min walk‬
  • Bousquet Ski Area
    ‪3 min drive‬
  • Pleasant Valley Wilderness Sanctuary
    ‪4 min drive‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed (Drinks & Snacks)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accessible Bathtub)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed (Accessible Bathtub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Deluxe Room, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Hearing Impaired)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Accessible, Non Smoking (Hearing Impaired)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn & Suites Pittsfield-Berkshires by IHG

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (741)
The price is $109
per night
$122 total
includes taxes & fees
Mar 12 - Mar 13
Holiday Inn & Suites Pittsfield-Berkshires by IHG

About this property

Hilton Garden Inn Lenox Pittsfield

3-star Pittsfield hotel with restaurant
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and dry cleaning are onsite.
Hilton Garden Inn Lenox Pittsfield offers 95 accommodations with MP3 docking stations and safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hilton Garden Inn Lenox Pittsfield features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

3 meeting rooms are available. This Pittsfield hotel also offers a terrace, multilingual staff, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Jae's Asian Fusion - This restaurant serves breakfast, lunch, and dinner.
Jae's Bar - This bar specializes in Asian cuisine. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10.95 to 19.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jae's Asian Fusion
  • Jae's Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 16 2025 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Front desk
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10.95 to 19.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003362360
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Lenox/Pittsfield Hotel Pittsfield
Hilton Garden Inn Lenox/Pittsfield Hotel
Hilton Garden Inn Lenox/Pittsfield Pittsfield
Hilton Garden Inn Lenox/Pittsfield
Hilton Garden Inn Lenox Pittsfield Hotel
Hilton Garden Inn Lenox Hotel
Hilton Garden Inn Lenox
Hilton Garden Lenox Pittsfield
Hilton Garden Inn Lenox Pittsfield Hotel
Hilton Garden Inn Lenox Pittsfield Pittsfield
Hilton Garden Inn Lenox Pittsfield Hotel Pittsfield

Hilton Garden Inn Lenox Pittsfield Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 446 out of 628 reviews
Rating 8 - Good. 132 out of 628 reviews
Rating 6 - Okay. 34 out of 628 reviews
Rating 4 - Poor. 9 out of 628 reviews
Rating 2 - Terrible. 7 out of 628 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pradeep

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

MICHELLE

Traveled with partner, Traveled with pets
Disliked: Staff & service
Unethical staff. Ashley the front desk is rude. Tried to explain that the Expedia website says $50 for pet fee. And charges $75. She called her manager and did nothing. I was trying to talk to her and came up with the cardboard and let me read their policy. Disrespectful. Try another hotel not with this.
Stayed 1 night in Nov 2024

10/10 Excellent

Ann

Traveled with partner, Traveled with pets
Liked: Amenities
Check in and check out where quick and easy. The room was comfortable and clean. The staff were nice and accommodating. Central location to surrounding attractions.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ashwini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and rooms ready on time
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Marielle, Elmhurst

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was close to Divine Mercy Shrine and restaurants; some are walkable. Mazzeo's is still exquisite, came back here 10 years after and they are still good.
Stayed 2 nights in Oct 2024

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very good stay here for two nights and convenient to the quaint towns of the Berkshires. Only drawback was housekeeping every other day for $300 we would’ve liked to have the beds made.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathryn C

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Sep 2024

10/10 Excellent

kwang huei

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Sep 2024

10/10 Excellent

Brooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year. Beautiful property and local to hiking.
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Lawrence, Syracuse

Stayed 1 night in Sep 2024

6/10 Okay

Cristi

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the staff were kind and responsive, the room was dirty and unkempt. The curtains were broken and there were splashes of a questionable substance on the bathroom walls and door jam. Not even close to worth the price.
Stayed 1 night in Aug 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Modern. Dining in the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Stayed 2 nights in Aug 2024

6/10 Okay

Mayuko

Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very cordial
Stayed 2 nights in Aug 2024

10/10 Excellent

Herbert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Shoba, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice staff. Nothing memorable positively or negatively and the location was great.
Stayed 1 night in Aug 2024

6/10 Okay

claude

Traveled with family
Disliked: Staff & service
There is poor supervisionOf the room cleaning crews. Bids are not made up. Towels are not Replaced and request for daily service in rooms go unheeded
Stayed 6 nights in Jul 2024