This property should not be listed as a hotel. There is NO room service provided during the stay - we were there for a full business week. Parking is an extra fee. Staff was RUDE. We had no hand soap in our suite at all and one half of one roll of toilet paper. There were used Qtips on the floor in the bedroom. All made me wonder how well the place had been cleaned although it appeared clean enough. Biggest complaints were no service for the exorbitant cost, common spaces all closed at 9PM, no property orientation or binder at check-in, no explanation for check out and the overall demeanor of the staff. Many areas on the property also smelled like pot, which is strange because it is a no-smoking property. Penthouse floor was exceptionally offensive in that regard. Pot is not legal in Pennsylvania. Best plus was the access to the gym, but they offered very few classes while we were in town. Good location, just off market square and easy access to other areas of the city. Overall, NOT WORTH THE PRICE.