Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG

Exterior
Indoor pool
Exterior
Suite, Multiple Beds | Premium bedding, desk, blackout drapes, iron/ironing board
Free buffet breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
20 S 10th St, Pittsburgh, PA, 15203
  • Duquesne University
    ‪9 min walk‬
  • PPG Paints Arena
    ‪14 min walk‬
  • Station Square
    ‪2 min drive‬
  • Pittsburgh, PA (PIT-Pittsburgh Intl.)
    ‪27 min drive‬

Room options

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 264 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible (Comm, Mobil, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Addl Living and Dining Areas)

8.6 out of 10
Excellent
(18 reviews)
  • 264 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(34 reviews)
  • 264 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 264 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(28 reviews)
  • 264 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Comm, Mobility, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • 264 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG

Hotel in South Side Flats
Along with an indoor pool, this smoke-free hotel has a fitness center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Pittsburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 22 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 22 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Pittsburgh-South Side
Holiday Inn Express Pittsburgh-South Side
Holiday Inn Express Hotel Side
Holiday Inn Express Side
Holiday Inn Express Hotel Suites Pittsburgh South Side

Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 329 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 128 out of 1000 reviews
Rating 2 - Terrible. 130 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Beverly M

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
There was not a fan in the bathroom. The hallway smelled like pot. We had to call Hotels.com about a dispute over cancelation of one night. However, it was resolved when we checked out.There was not a list of restaurants nearby or a listing for the television channels. The towels were changed out but the beds were not made and garbage not taken out. The hotel was quiet. Convenient location. The breakfast was good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tinita Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Ben

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
It was good but they’re under renovations and we didn’t have hot water the first night
Stayed 2 nights in Nov 2024

6/10 Okay

Sharon

Traveled with family
Liked: Cleanliness, staff & service
The room was very nice however lock on bathroom door was broken so you couldn’t close it completely without being locked in. I requested pillows for the pull out bed but never did receive them. There were 3 people sharing the room and there were not enough pillows.
Stayed 1 night in Nov 2024

10/10 Excellent

A H M

Stayed 4 nights in Nov 2024

6/10 Okay

Walter

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wasn't bad
The staff was not very pleasing at the front desk.
Stayed 1 night in Aug 2024

8/10 Good

cathy

Liked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Jason

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A no so smoke-free hotel
The room we stayed had an persistant smoking odor. We told the personnel about it and they didnt took any action. The odor was so persistant that some of us had breathing issues after the trip. There was also no ventilation for the shower, so the humidity was stuck in the room. Therefore, the restmoors were full of moisture. Room service also happened only once in our 3 night stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

JILL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Heidi

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Has potential to be a 5 star hotel
Service was good. Staff was helpful and professional. Linens seemed clean and bedding was comfortable. Room was in need of some general maintenance. Paint, wallpaper, grout and caulking needs replaced or repaired. This hotel has potential to be 5 star with some attention to details.
Stayed 1 night in Nov 2024

8/10 Good

jennifer

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel was nice and staff was friendly! Would stay again.
Stayed 1 night in Nov 2024

8/10 Good

Sara

Traveled with group
Liked: Amenities
Disliked: Cleanliness
Convenient location for the places I was going to.
Stayed 1 night in Nov 2024

10/10 Excellent

larry, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very courteous and handled every request.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Leonard A.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The $100 hold for additional expenses I might incur while a guest was charged twice, I assume by accident. I was assured that both holds would be returned minus any actual charges that I incurred. Also, the bathtub/shower in my room was slippery when wet. Otherwise, it was a very pleasant stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Brandon

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our first room was dirty. The toilet was not cleaned and had urine all over the front, on the floor and a dirty ring inside the toilet. The sink was not clean and looked as if someone had shaved their face and it was all left in the sink. We were moved to a new room after being told housekeeping wouldn’t just come and clean our bathroom because they weren’t there. Housekeeping was literally cleaning the room beside us. The new room smelled and was so humid the sheets were damp. After untucking the covers we noticed a large reddish brown stain on the mattress with black stuff beside it. It was disgusting. Because we were exhausted and trying to enjoy our limited time with our family we placed a towel over the area and just slept there. Worst hotel experience of my life and we travel quite a bit. I won’t be staying at a holiday inn express again.
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Traveled with family
A stretch to give this place even 3 stars
Ok place, but just felt and looked like a property not very well run or managed. One elevator was out of service, and the coffee served at breakfast was disgusting. Our room had some permanent splatter marks/stains on walls in the bathroom and the shower curtain rod was loose on one end and sagged. Just seemed that property needed some extra TLC.
Stayed 2 nights in Nov 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

J'Narra

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed here before. Very close and convenient to the areas we need to get to. Check in and out is fast and easy. Bathroom was dirty. Construction was happening right outside so it was noisy in the morning. Also they had to close a street for it. Breakfast was good. Overall a great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall area
Stayed 2 nights in Nov 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Eric, Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is temporary, and not the hotel's fault: there's work on 10th St at the end of the bridge, just after the property, in front of the adjacent Oliver Bath House. I don't know how long past this review that will last, but if booking anytime close, be aware. Lovely stay otherwise!
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024