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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Lobby
Lobby
Premium bedding, desk, laptop workspace, blackout drapes
Indoor pool
American cuisine

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
$110
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
180 Gamma Drive, Pittsburgh, PA, 15238
  • UPMC St. Margaret
    ‪3 min drive‬
  • Pittsburgh Zoo and PPG Aquarium
    ‪6 min drive‬
  • Bakery Square
    ‪11 min drive‬
  • Pittsburgh, PA (PIT-Pittsburgh Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Balcony

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites

Hotel in North Side
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a 24-hour business center, conference space, and dry cleaning.
Comfort Inn & Suites offers 223 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include conference space. This business-friendly hotel also offers an indoor pool, multilingual staff, and gift shops/newsstands. An area shuttle within 5.00 mi and a shopping center shuttle are complimentary for guests. Complimentary self parking is available on site.

Comfort Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Route 28 Bar & Grill - This sports bar specializes in American cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Route 28 Bar & Grill

Things to do

  • Indoor pool

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Inn Pittsburgh
Comfort Pittsburgh
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Pittsburgh
Comfort Inn & Suites Hotel Pittsburgh

Comfort Inn & Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 217 out of 1006 reviews
Rating 8 - Good. 228 out of 1006 reviews
Rating 6 - Okay. 190 out of 1006 reviews
Rating 4 - Poor. 151 out of 1006 reviews
Rating 2 - Terrible. 220 out of 1006 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Vance

Liked: Staff & service
Our upgraded room's toilet ran every 3 minutes, the bathroom had dead bugs and drywall dust all over.
Stayed 1 night in May 2025

10/10 Excellent

Runna

Stayed 1 night in May 2025

4/10 Poor

Carolyn

Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Randy

Stayed 2 nights in May 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Scott

Traveled with family
Liked: Staff & service
Stayed 2 nights in May 2025

2/10 Terrible

Brittany

Stayed 1 night in May 2025

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was okay. For a holiday weekend, they should plan for me at breakfast respecialky for the weekend.
Stayed 2 nights in May 2025

4/10 Poor

Patricia

Traveled with family
Disliked: Property conditions & facilities

Disappointed

We went into the room and nothing was plugged in, the room phone didn't work, there were no extra pillows or blankets in the closet and the chair in the room was stained and dirty -we did not even want to sit in it. This was the second Comfort Inn and Suites we stayed on this trip and I was extremely disappointed in both.
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We were in town for a concert at Mr. Smalls theatre and this was the only hotel near by available. It was a 10 minute uber to the venue. Upon arrival there was plenty of parking. Front desk staff was friendly. We got a king room and it was disgusting. Floors were dirty, not vacuumed or mopped, end tables were sticky, bathroom had toilet paper pieces on the floor and hair in the tub. I travel with a cleaning kit so we just cleaned up the best we could and headed out for the night. I’m thankful it was just for a night. The property was visibly dirty, lobby, hallways. Never again.
Stayed 1 night in May 2025

4/10 Poor

Daniell

Disliked: Cleanliness, amenities, property conditions & facilities
The bathtub was super slippery. The remote to the tv only liked to work half the time. The room just seemed over all very gloomy. Will not be staying at this location again!
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Extremely dirty

The workers were kind and attentive, but the rooms were filthy. It's clear that they don't bother to wash the comforters. Somehow, there were what appeared to be spots of pasta sauce in multiple rooms. There was no shampoo in the bathroom. Some towels had obvious stains that were folded over. Hard to say why things were so dirty when I could see the cleaners washing things in the laundry room. Rooms that were not being checked out of were not touched during the stay. Lobby was clean, I guess to hide the filth of the rest.
Stayed 2 nights in May 2025

4/10 Poor

Surya, HARRISBURG

Disliked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

Stephen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The customer definitely doesn't come first!!!

My disappointment isn't as much with the facility as it is with those in charge. We arrived late at night in the middle of an area wide power outage. They had emergency lights in the halls, but no power in the rooms. They were housing many of the power crews and the expectation was that we would have power back on in 1-2 days. That didn't happen and after 4 days we checked out. We were told that someone form management would call regarding some reconciliation on the rate being charged. That didn't happen. I finally called after 3 weeks. During that stay we had no power, no hot water, no maid service, no morning breakfast. Basically, a bed. There offer to us was a 20% reduction in the charges which also included a sizable upcharge for the weekend days. I am sure they have insurance that covered the lost revenue for that event. Their short sightedness in grabbing cash in lieu of customer care will result in me not staying at this, or any another associated hotel in our 3 to 4 trips a year to visit our son and his family.
Stayed 6 nights in Apr 2025

4/10 Poor

Steven

Stayed 1 night in May 2025

10/10 Excellent

Holly

Stayed 2 nights in Apr 2025

8/10 Good

Kevin

Liked: Staff & service, property conditions & facilities
The place is exactly what you pay, good price for a good room, not great.
Stayed 1 night in Mar 2025

8/10 Good

Mishell

Traveled with family
Liked: Staff & service
Hotel was average. Only feedback would be that the furniture is very outdated and could use a revamp. It seems like they don’t clean the rooms not in use often. Our room was ok, but a couple things were dirty like the ice bucket, stained bedding, and microwave. We reserved 2 rooms one with 2 beds and another with a queen bed and pull out sofa. Both rooms seemed like they haven’t been cleaned in a while before we checked in. Pull out sofa in one room was broken, that you couldn’t even use it.
Stayed 3 nights in May 2025

8/10 Good

Ellen

Traveled with group
Liked: Staff & service, amenities
The room was not as clean as expected. It was not vacuumed well and it was dusty. Ice bucket had to be cleaned before I could use it too. It functioned for what I needed and the staff was friendly. Breakfast had a nice selection and the coffee was amazing.
Stayed 2 nights in May 2025

8/10 Good

Krista

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice place to stay. I was there for a business trip. I thought the price was very reasonable.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast Staff Very Nice Helpful and Enjoyable
Stayed 1 night in May 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and easy. Property was maintained well. The room was really nice and loved the shower head. Room was very quiet. The elevator was down during our stay, so the stairs were tough for someone with two knee replacements.
Stayed 2 nights in May 2025

2/10 Terrible

Ryann

Stayed 3 nights in May 2025

6/10 Okay

Tracey

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Not very clean. There was a dirty shirt by the bed
Stayed 1 night in May 2025

2/10 Terrible

zhidan, chapel hill

Traveled with family
Disliked: Cleanliness, staff & service
When check in, frontdesk said hotel no power bc storm about 3 days.
Stayed 2 nights in May 2025