4/10 Poor
David
Traveled with family
Apr 13, 2025
Disliked: Amenities
Really rundown. Rooms poorly presented. Threadbare carpets in some places stained carpets in others. Dirty walls, chipped marked paintwork in abundance. Bathrooms mouldy, shower mats clatty no locks on bathroom doors and they don’t close properly. We had 4 of us staying in 2 rooms for 2 nights and we actually asked to change rooms from one of them. Partial improvement but the fan in the unlocked bathroom was like a helicopter landing on the roof. New room the coffee machine water tank was rank. We were in Pitlochry for an event and we actually chose to check out at 10pm rather than stay the 2nd night. Heading back to the hotel I asked my family jokingly if they wanted to get home for 130am or stay and everyone wanted home. Feel for the staff as I can’t understand why such conditions have been left by the parent company. It should be an embarrassment for Bespoke hotel chain.
David
Stayed 2 nights in Apr 2025