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Garden Inn & Suites

2.5 star property

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Photo gallery for Garden Inn & Suites

Suite 1 King Jetted Tub Non Smoking | 1 bedroom, blackout drapes, free WiFi
Bathroom
Reception
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included
$98
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
368 S Main St, Pine Mountain, GA, 31822
  • Callaway Gardens Robin Lake Beach
    ‪3 min drive‬
  • Callaway Gardens
    ‪5 min drive‬
  • Wild Animal Safari
    ‪10 min drive‬
  • Columbus, GA (CSG-Columbus Metropolitan)
    ‪45 min drive‬

Room options

View all photos for Standard 1 King Non Smoking

Standard 1 King Non Smoking | 1 bedroom, blackout drapes, free WiFi

Standard 1 King Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite 1 King with Sofa Bed Non Smoking

Suite 1 King with Sofa Bed Non Smoking | 1 bedroom, blackout drapes, free WiFi

Suite 1 King with Sofa Bed Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard 2 Queen Beds Non Smoking

Standard 2 Queen Beds Non Smoking | 1 bedroom, blackout drapes, free WiFi

Standard 2 Queen Beds Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite 1 King Disability Access Non Smoking

Suite 1 King Disability Access Non Smoking | 1 bedroom, blackout drapes, free WiFi

Suite 1 King Disability Access Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite 1 King Jetted Tub Non Smoking

Suite 1 King Jetted Tub Non Smoking | 1 bedroom, blackout drapes, free WiFi

Suite 1 King Jetted Tub Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite 2 Queen with Sofa Bed Non Smoking

Suite 2 Queen with Sofa Bed Non Smoking | 1 bedroom, blackout drapes, free WiFi

Suite 2 Queen with Sofa Bed Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard 1 King Disability Access

Standard 1 King Disability Access | 1 bedroom, blackout drapes, free WiFi

Standard 1 King Disability Access

  • Sleeps 3
  • 1 King Bed

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  • Hot Tub
  • Spa
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4.2 out of 5, Very Good, 1,001 reviews
Callaway Resort & Gardens

About this property

Garden Inn & Suites

Pine Mountain hotel close to Callaway Gardens
A 24-hour front desk, free self parking, and free WiFi in public areas are available at this hotel.
Garden Inn & Suites offers 60 air-conditioned accommodations with blackout drapes/curtains. Cable television is provided.

This Pine Mountain hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Garden Inn & Suites Hotel
Garden Inn & Suites Pine Mountain
Garden Inn & Suites Hotel Pine Mountain

Garden Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 41 out of 93 reviews
Rating 8 - Good. 22 out of 93 reviews
Rating 6 - Okay. 12 out of 93 reviews
Rating 4 - Poor. 15 out of 93 reviews
Rating 2 - Terrible. 4 out of 93 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can only speak for us & a one night stay. I'd read the reviews & was a bit worried but a nice young man welcomed me, was very helpful and found me a room on ground floor as we didn't want 1st. The room was spacious and clean & no signs of any bugs anywhere. Everything we needed and beds very comfy. Hot water & nice shower. There was the 'usual' smell of a hotel room but think it's either the aircon or cleaning stuff they use. Don't think any breakfast as such. We will stay there again as it's in an ideal position too, close to town. (Shame pool is not now in use as it was a few years ago).
Stayed 1 night in May 2025

10/10 Excellent

Kathlyn L

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service and the staff were wonderful.
Stayed 7 nights in May 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Robert

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated property but very clean, well lit and quiet
Stayed 2 nights in May 2025

4/10 Poor

Britney

Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Anthony

Disliked: Staff & service, property conditions & facilities

Average at best

It was okay relatively clean strange bed though it was a mattress on springs that made a funny sound when you moved on it. Very small TV with limited channels no USB connections in the room. In the shower there was no soap dish or anywhere to put soap etc I had to do not disturb sign on the door but the housekeeping woman knocked on the door anyway when I saw her later and asked her she said she didn't see it It was okay but again I probably wouldn't stay there again
Stayed 2 nights in May 2025

6/10 Okay

Kathy

Stayed 4 nights in May 2025

2/10 Terrible

Allyson

Stayed 2 nights in Apr 2025

2/10 Terrible

susan

Stayed 2 nights in Mar 2025

10/10 Excellent

Chelsey

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Restroom dirty, a lot of dust in furniture

10/10 Excellent

taranna, sugar hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great no complaints
Stayed 1 night in Apr 2025

6/10 Okay

Cindi

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Room was clean, fairly updated. Bed was comfortable. Tv remote didn’t work well. Coffee in the room was bad, no breakfast at all!
Stayed 1 night in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Justin

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good choice

Old dressers were under both stairwells. Stairs so rusty they had holes. Outside hotel was cluttered. In our room, bathroom sink wouldn't completely shut off and anytime faucet was on it leaked behind sink and ran off into floor. Handicap room did not meet ADA requirements. Towel rack and closet rods were way too high. Toilet was too low. Accessible route around bed into bathroom was very tight. There was no breakfast here but desk clerk said coffee in the morning. Lobby was rarely staffed, usually sign in door with phone number to call if you need anything. I realize this was a cheap place but also lacking.
Stayed 2 nights in Mar 2025

4/10 Poor

Albert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Mary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stairs up to the second floor looked and felt unsafe. No elevator to second floor. Shower knob fell off in my hand … water pressure poor, sink not draining. Overall not real clean imo.
Stayed 1 night in Mar 2025

4/10 Poor

Jerome

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was good. The room was okay clean at best. A dirty towel was still hanging on the back of the door. The shower curtain rail was so bad they curtain constantly slides to the middle making water go everywhere. In a three night stay our room was never touched, trash wasn't emptied, towels not exchanged, I had to go to the office for more toilet paper. You better bring your own soap and shampoo because you won't get more than a little bar and tube of shampoo. We paid for a suite to have a couch but with the small tv good luck watching tv from there.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Stayed 1 night in Feb 2025

8/10 Good

Pearse

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, efficient
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Randolph, Jennings

Traveled with family and small children
Liked: Staff & service
Good location in town. Close to attractions. Basic accommodations.
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Make sure your door locks!

The first room that we were given ground floor the door would not lock the cylinder was not centered, was off from the frame. This could not have just happened! I have a habit of always checking when going out that the door is locked. I am not sure that everyone checks that when they leave their room very much a safety risk! The toilet was not seated properly it rocked in the bathroom and had a odor. The refrigerator was warm & rust on the outside. The room was bad !! Went to the front desk. He was not there, note said back in 10 minute. Went to go get a fellow employee to do cleaning in the other adjacent hotel. That’s being refurbished, He worked quickly to get us out of that room into another room on the second floor. It was much better. That room should never have been allowed to be in occupied until it was renovated I will not stay again.
Stayed 3 nights in Nov 2024